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Palmen Dodge Chrysler Jeep Of Racine - Service Center
Racine, WI
1,499 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center
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July 29, 2019
Friendly people. Great service The people were nice. We were early so the had us take a seat and then came to us. The eork wad done in good time. The people were nice. We were early so the had us take a seat and then came to us. The eork wad done in good time. More
by Charlete
Verified CustomerEmployees Worked With
It was a nice lady in service dept.
July 29, 2019
It’s terrible Totally unorganized, no phone answering, no call back after leaving messages, just plain horrible!! I would never recommend this place to any one I kn Totally unorganized, no phone answering, no call back after leaving messages, just plain horrible!! I would never recommend this place to any one I know, You know it’s bad when the tow truck driver tells you, you’re making a mistake taking your car there, and you should take it to palman in Kenosha!! More
by Jazz6661
Employees Worked With
July 29, 2019
Ceramic coating. I got the ultimate protection for my Jeep. After I got it ceramic coated I noticed water and dirt streaks underneath the coating. I took it back and t I got the ultimate protection for my Jeep. After I got it ceramic coated I noticed water and dirt streaks underneath the coating. I took it back and they immediately told me it was under the clear coat of the paint. There is no way they could tell that without actually buffing the ceramic coating off. They told me my brand new jeep was going to have to be repainted. Which is something I did not want to happen but that was the only option they were giving me. So I dropped it off to get repainted. Couple days go by and I go to pick it up and they told me it didn't have to get repainted. They said the streaks were able to buff out.... Which means they didn't even do the first ceramic coating correct since the whole point of ceramic coating is to paint correct and ceramic coat over it. More
by Bearded
Employees Worked With
Jim Brinkman
July 26, 2019
Great service Brought the vehicle in for diagnostic service and waited for results. Service at Palmen has always been very good and Patti Jo is a pleasure to deal Brought the vehicle in for diagnostic service and waited for results. Service at Palmen has always been very good and Patti Jo is a pleasure to deal with. More
by Tom
Employees Worked With
Patti Ostergaard
July 24, 2019
Oil Change/Recall The vehicle was dropped off, I received a courtesy ride home while the work was done. They picked me up a few hours later when the work was done. No i The vehicle was dropped off, I received a courtesy ride home while the work was done. They picked me up a few hours later when the work was done. No issues. Service area very clean & organized. More
by Mark
Employees Worked With
Wally
July 24, 2019
Warranty work. Several weeks ago I brought my 2017 Ram Bighorn in for some recall and warranty work(rear sliding window wouldn't work). After getting my truck back e Several weeks ago I brought my 2017 Ram Bighorn in for some recall and warranty work(rear sliding window wouldn't work). After getting my truck back everything was good for a couple of days. After two days the window didn't work again. I called and left a message with Patti in service, she called me the next day to get my truck back in. She apologized for the inconvenience and said she would make sure the issue was resolved. Picked up my truck the next day. So far,so good. Window works great now. More
by jeff.roloff
Employees Worked With
Patti in service
July 24, 2019
Oil change Service manager was good, location clean. However it took 1 hour an 25 min for oil change and tire rotation. I’ve been coming here for 3 yrs. this th Service manager was good, location clean. However it took 1 hour an 25 min for oil change and tire rotation. I’ve been coming here for 3 yrs. this the longest time it took. Typical less than an hour. More
by GINADERDERIAN
Employees Worked With
Service manager. Wally
July 24, 2019
Very good The whole process was great. This was a FREE one because I'M a perferred customer...neat deal, Beyond that , my experience with service at Palmen has The whole process was great. This was a FREE one because I'M a perferred customer...neat deal, Beyond that , my experience with service at Palmen has always been a good . More
by Palmen Service
Employees Worked With
Patti Jo
July 20, 2019
Oil change There is no reason why an oil change should take 1.5 hours. The total time did include a car wash which should have taken no more than ten minutes There is no reason why an oil change should take 1.5 hours. The total time did include a car wash which should have taken no more than ten minutes More
by dcollins7
Employees Worked With
Tim Delord
July 19, 2019
Oil changes. Tire change. Recall service. Tim in the service department was very helpful and friendly. He was able to make my appointment quickly and service was completed on time. I would rec Tim in the service department was very helpful and friendly. He was able to make my appointment quickly and service was completed on time. I would recommend Palmen for service. More
by sforsyth
Employees Worked With
Tim D.
