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Palmen Dodge Chrysler Jeep Of Racine - Service Center

Racine, WI

4.4
1,499 Reviews

1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center

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March 29, 2021

I Was at Palmen for maintenance, oil change. It was done efficiently and timely. Patti was attentive to detail and had a car wash also. More

by jacknrose79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Left to much residual oil, dripping out under panel. Also had a broken fog lamp after service. Discovered the next day and I figured it wouldn’t pay to come and mention anything. Wouldhave been nice for the More

by Jerbeav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
March 29, 2021

Left message to schedule an appointment, my call was never returned. Showed up 15 prior to my appointment time (1:30) and was scolded for being there too early and during their lunch hour...even though More

by aoviedo91
Recommend Dealer
No
Employees Worked With
Patti Ostergaard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as we consider all customer input helpful and valuable. I am sorry you left here with a bad taste in your mouth from this experience, but it is my understanding that you and your advisor have spoken, worked the misunderstanding out, and everything is now fine again. We appreciate your patience & understanding, and the opportunity you have provided for us to mend the relationship and regain your trust. Thank-you again, and have a nice day! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8:00am-6:00pm

March 29, 2021

Patti Jo was amazing! I had an oil change gone wrong done by Woodman’s (never again). Patti called me first thing in the morning to discuss my situation. She kept in tough throughout the day and emailed me p More

by Sch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Muchas gracias por todas sus atenciones, son muy amables y muy atentos todos los empleados, la agencia siempre está muy limpia y ordenado. Muchas gracias. More

by Yamille Neder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

I feel service and people have improved greatly. Patty Jo is the best person to deal with. I was in and out in a hour for my oil change More

by texdiedrich9325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

My experience getting an oil change the same day I scheduled it was great. Staff was professional and on time. I greatly appreciate the great work! More

by aesommer3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
March 26, 2021

People very helpful and very knowledgeable. Everything was done in a timely matter as well. I enjoyed my experience with Palmer Dodge motors and look forward to doing business again. Thankyou Timothy Del More

by ZIGAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Delord
March 26, 2021

I have always been happy with the service I get here. They have taken care of any issues that I have had. I have had all my service done here More

by EGRIFFIN5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
March 25, 2021

I visited Palmen Dodge on Hwy 20 on March 24, 2021, and the customer service wqs great! The lady who handled my 2017 Dodge Charger oil change and tire rotation check in was great! The time that I had to wa More

by Nicole Egerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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