Back

Palmen Dodge Chrysler Jeep Of Racine - Service Center

Racine, WI

4.4
1,499 Reviews

1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center

Sort by
March 24, 2021

Misled on pricing & estimate. High final cost. Was not allowed copies of paperwork on repairs of my vehicle. Will never return to dealership or refer any one. More

by Jldoyle54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timothy Delord
Apr 12, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Sorry to hear about the issues you were having with your 240,000 mile 2006 Town and Country. Unfortunately things go wrong with high mileage vehicles and they require some costly repairs from time to time. I trust that your van is running as expected and if you have any issues in the future we invite you to visit our repair facility.

March 23, 2021

It’s always a pleasure visiting the dealership for service it always dependable and polite i never have a uncomfortable feeling. I always look forward to seeing you again. More

by gbpackers1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
March 23, 2021

I was hesitant at first about taking my daughters car in for service. From the start the communicate the punctuality and the service was by far a 5 star. More

by KentN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
March 22, 2021

Brought my vehicle in for assumed brake noise. The tech found a couple small issues and fixed them. Worth the piece of mind. The noise ended up being a wheel bearing that you couldn't diagnose by bench tes More

by Q. Geiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Timothy is one of the best people to work with in service I don’t mind coming in at all when I know I am working with him More

by Robin B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
March 22, 2021

I've been doing business with this dealership since 2017 its always very clean and professional, staff is very friendly and helpful I'm very happy with service here. More

by scfischer91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
March 21, 2021

As always when dealing with Patti, things went smoothly and on time. She is so friendly and professional that makes it a pleasure to do business with Palmen. More

by moje2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2021

The service writer Wally was very friendly and got my car done very fast. Much appreciated. They even threw in a free car wash which was very nice. More

by Lbilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
March 19, 2021

Great customer experience. Tim Delord is the consummate professional. He is very thorough in ensuring I understand the services being performed, associated costs and aware of any sales/discounts which may More

by courtenayeccleston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
March 19, 2021

Patti very nice and very accommodating. She took care of things for me . I will go back to her next time I need service for my jeep. More

by sherryhastings968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
31
...