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Palmen Dodge Chrysler Jeep Of Racine - Service Center
Racine, WI
1,499 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center
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February 19, 2021
Patti is a great customer service agent. She always keeps us up to date on the status of the service and is nice and very personable. us up to date on the status of the service and is nice and very personable. More
by cakesmithcakes
Verified CustomerEmployees Worked With
February 19, 2021
Called on the phone to see if I could have a test done with my jeep. They said they can do that. Went to drop off my jeep. We agreed with what was going to be tested on my jeep and how. I even signed the with my jeep. They said they can do that. Went to drop off my jeep. We agreed with what was going to be tested on my jeep and how. I even signed the paper with the test description that we agreed on. Received a phone call the next day saying they found the “problem” and did not preform the test. When I asked why the answer I received was they did not have the required set/material to do that test. So I go to pick my jeep up and when I asked why they didn’t do what they said they would they now answered with “it wasn’t necessary”. Well no matter which one was the truth or lie the fact is it wasn’t done. When a customer wants to have something done and you say you can do that..... DO IT. Waste of my MONEY and TIME. No refund or price drop. The guys there couldn’t care less. This is the second time Palmen jeep let me down. I like my Jeep’s but not enough to go back there. More
by Maudenby
Employees Worked With
Service
February 18, 2021
Patti Ostegaard always does a great job. Patti Ostegaard always does a great job.Patti Ostegaard always does a great job.Patti Ostegaard always does a great job.Patti Ostegaard always does a great job.Patti always does a great job.Patti Ostegaard always does a great job.Patti Ostegaard always does a great job.Patti Ostegaard always does a great job.Patti Ostegaard always does a great job.Patti Ostegaard always does a great job. More
by kaikazarian
Employees Worked With
February 18, 2021
Called about an issue and after phone conversation I was informed of how to get vehicle to dealership for service and once vehicle was there explained how process worked with a potential warranty issue or i informed of how to get vehicle to dealership for service and once vehicle was there explained how process worked with a potential warranty issue or if I would have to pay out of pocket. Was updated along the way to know the progress and other important details. No complaints about visit at all More
by Sheepdog
Employees Worked With
Wally Clark
February 15, 2021
Great dealership. Service garage great job. I was able Great dealership. Service garage great job. I was able to make my appointment for a time that suited me. My mechanic did an outstanding job. Great dealership. Service garage great job. I was able to make my appointment for a time that suited me. My mechanic did an outstanding job. More
by susanj.fallon
Employees Worked With
Wally Clark
February 15, 2021
Service and sales, at Palmer has always been 5 stars. Chuck, in sales, is great. Everyone in service have always been courteous and professional. Thank you to everyone. Chuck, in sales, is great. Everyone in service have always been courteous and professional. Thank you to everyone. More
by JEFFJ01
February 15, 2021
Just had my RAM in for routine service and I want to thank Patty and the Service Department Team for a good job on the Ram and taking care of me. Thanks for your usual great help! thank Patty and the Service Department Team for a good job on the Ram and taking care of me. Thanks for your usual great help! More
by RDMINER
Employees Worked With
February 15, 2021
truck still hesitates didn't fix that's why i bought my 2021 at a dealer out of town always have problem here they told me to drive over 100 miles but the truck runs worse then it did still will not pass j 2021 at a dealer out of town always have problem here they told me to drive over 100 miles but the truck runs worse then it did still will not pass just want your money don't fix the problem More
by freeappliancepickup2
Employees Worked With
Other Employees :
Jim Brinkman, John Caretta, Timothy Delord, Wally Clark, Joshua Robinson, Jason Pfannenstiel
February 14, 2021
Great service department! Fast service great pricing and always a pleasure to deal with. Patti is great to work with. The service department does a great job. always a pleasure to deal with. Patti is great to work with. The service department does a great job. More
by Customer
Employees Worked With
