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Palmen Dodge Chrysler Jeep Of Racine - Service Center
Racine, WI
1,499 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center
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February 14, 2021
I had my Patriot in for the 60,000 maintenance and appreciate Patti Ostergaard for all her hard work in setting up the appointment date to making sure my Patriot was serviced correctly. I was able to appreciate Patti Ostergaard for all her hard work in setting up the appointment date to making sure my Patriot was serviced correctly. I was able to use the proper coupons and that made a difference in the pricing. Thank you to the service technician Wallace Kissh too for making sure my Patriot was safe to drive for miles to come. More
by ttrevino80
Verified Customer
February 12, 2021
Service department is friendly and courteous and we are always happy with work done on our cars. You need to correct 25 word MINIMUM please. always happy with work done on our cars. You need to correct 25 word MINIMUM please. More
by gjbyles51
Employees Worked With
February 11, 2021
I give a 1 star because 0 stars isn’t available . Wally in service took 40 minutes to check us in. We had a 9am appointment and were forced to stand while he “ searched” for paperwork, computer info and sc in service took 40 minutes to check us in. We had a 9am appointment and were forced to stand while he “ searched” for paperwork, computer info and scrolling on tablet. He needs to be more organized or better yet not working with the public. More
by Renee Gussman
Employees Worked With
Wally Clark
February 10, 2021
Dealt with Wally in service, called me when he said he would,kept me notified the whole process during the repairs and after it was completed..Great job ,Also Ted Hendrix is a great person to deal with in would,kept me notified the whole process during the repairs and after it was completed..Great job ,Also Ted Hendrix is a great person to deal with in sales. More
by bballing
Employees Worked With
Ted Hendrix , Teddy Hendrix, Wally Clark
February 10, 2021
I was pleased that the service department did the work that I had requested and did not try to pressure me into having more work done than what I wanted, at this time. that I had requested and did not try to pressure me into having more work done than what I wanted, at this time. More
by sue brau
Employees Worked With
Timothy Delord
February 09, 2021
You can trust Patti for all your service needs! She and her team know just how to keep your Ram or Jeep in tip top shape! Trust me they are great! her team know just how to keep your Ram or Jeep in tip top shape! Trust me they are great! More
by BEETLECRUZ
Employees Worked With
February 08, 2021
Tim was excellent and very professional. Was very quick with contacting me with questions and when complete. Team did a thorough job taking a look at my truck. with contacting me with questions and when complete. Team did a thorough job taking a look at my truck. More
by Dkuef
Employees Worked With
Timothy Delord
February 08, 2021
Replacing a recall floor mat should never take 1/2 hour especially with a covid 19 still bad. Also people eating at service desks with customers present does look professional to me ! A service rep told m especially with a covid 19 still bad. Also people eating at service desks with customers present does look professional to me ! A service rep told me to stay behind the yellow line then later while I was waiting a woman came in and did the same thing and he did nothing?? After all this the service rep that was working with me said we expect a 10 FYI Wally was the person who was eating or told me to stand behind the yellow line it was a different guy . More
by eashingledecker
Employees Worked With
Wally Clark
