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Palmen Dodge Chrysler Jeep Of Racine - Service Center

Racine, WI

4.4
1,499 Reviews

1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center

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January 26, 2021

Great customer service. Problem solved the first time. We will be back and feel confident the repair will be done with care and on time More

by mjahnke410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

Patti o always goes above and beyond every time. She is the reason I continue to go to have all of my vehicles serviced at palmen More

by nicole1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

I hate forced reviews. If I am forced to write another review, the rating will not be 5 stars. The dealer called twice, don't understand the mandate of a survey. More

by hawaii2day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Clark
Jan 25, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review as we consider all customer input to be valuable. While we definitely appreciate the excellent review(s), we also appreciate the fact that you feel that we and our online partners may be too demanding requesting said reviews. Please respond by phone or e-mail, using my contact info below, and I will gladly remove your e-mail from all Palmen-generated requests. Thank-you again, and have a nice day! Sincerely, Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

January 25, 2021

On very short notice Wally got my wife's Grand Cherokee SRT in to get a new battery. Wally should be immediately promoted to Big Sheriff and provided a Challenger Hellcat to perform smoky burnouts in fron More

by chk262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
January 25, 2021

Good fast service great detail in everything you need to know! Also nice cars to purchase as well salesman are patient for your choices not pushing you More

by candy.a.hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
January 25, 2021

Tim was great to deal with and very accommodating.I told Tim was great to deal with and very accommodating. I told him about my concern with the transmission dragging around 2000 rpms which is causing a ver More

by Racefan9921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
January 25, 2021

people with the dealership was very nice when I was walking around they did ask me that I need help Patty was very nice to me and took care of me with good customer service and I would like to come bac More

by Jacksonswavi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2021

Friendly staff. The only suggestion is to speed up their service. I waited over 90 minutes to get my oil changed when I had a scheduled appointment. More

by jayarmbruster1
Recommend Dealer
Yes
Employees Worked With
Wally Clark
January 22, 2021

Great service as always! Friendly atmosphere and service done quickly. Nice new addition to the building too...looks awesome! Thanks for the efficiency! Will be back:) More

by julizeihen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Patti always takes great care of me when I'm in for service!! Prices are very reasonable for a dealership as well for oil changes!! More

by Mandyweimann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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