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Palmen Dodge Chrysler Jeep Of Racine - Service Center
Racine, WI
1,499 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center
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November 29, 2020
We had the worst experience with this dealership. The car we bought has has everything go wrong: a new radio (that they replaced 6 times before they finally got a working one), heat shield is breaking, 4 new we bought has has everything go wrong: a new radio (that they replaced 6 times before they finally got a working one), heat shield is breaking, 4 new alternators, a new tensioner, and new tires all since July. Our salesman was, borderline, sexist. How he talked to me, and about his own daughter and about women in general is disrespectful to say the least. It took almost a month for them to fully sort out the financials with multiple phone calls and multiple trips back to the dealership. Over all, I wouldn’t recommend that anyone shop at Palmen Racine. More
by Dannah
Verified CustomerEmployees Worked With
Chuck Schovain, Wally Clark
November 28, 2020
Service was prompt, accurate and exactly as price-estimated. Service Shop is very clean and spacious; waiting room is comfortable with TV and drinks. Wally Clark delivered as promised. price-estimated. Service Shop is very clean and spacious; waiting room is comfortable with TV and drinks. Wally Clark delivered as promised. More
by paul.deangelis
Employees Worked With
Wally Clark
November 25, 2020
Went in for a quick oil change and didn’t have an appointment. Patty got me in and out in 30 minutes. Great service and after car wash! appointment. Patty got me in and out in 30 minutes. Great service and after car wash! More
by racinekleins
Employees Worked With
November 24, 2020
Patti is AWESOME! She and her team get our service done fast! She is always looking at ways to help us save money with sale pricing especially when it comes to tires. Excellent service skills! fast! She is always looking at ways to help us save money with sale pricing especially when it comes to tires. Excellent service skills! More
by BEETLECRUZ
Employees Worked With
November 24, 2020
I enjoyed the time spent there to get a tire rotation and an oil change. The staff was nice and professional. Also while it took a decent amount of time it was worth the wait. an oil change. The staff was nice and professional. Also while it took a decent amount of time it was worth the wait. More
by bfrd927
Employees Worked With
November 24, 2020
But only if service advisors get trained on computers and software needed to write up service tickets. It took 35 min for service advisors to input my ticket because of computer program, 2 other service advi software needed to write up service tickets. It took 35 min for service advisors to input my ticket because of computer program, 2 other service advisors were sitting there and could have helped my advisor get this done. More
by cinnapie6
Employees Worked With
Wally Clark
November 24, 2020
PATTY O. IN THE SERVICE DEPT. GOES ABOVE AND BEYOND TO HELP HER CUSTOMERS. She is a 10+++++. WE ONLY GO TO HER FOR OUR APPOINTMENTS. HELP HER CUSTOMERS. She is a 10+++++. WE ONLY GO TO HER FOR OUR APPOINTMENTS. More
by LRASTANI
Employees Worked With
November 24, 2020
Always a great experience with Patti. She always makes sure I can get in and out quickly, while still making sure there is time for a car wash. DealerRater as a service and application is terrible, tho sure I can get in and out quickly, while still making sure there is time for a car wash. DealerRater as a service and application is terrible, though, and discourages leaving ratings. More
by tullyracwi
Employees Worked With
November 23, 2020
Patti is very pleasant and took care of all my concerns. The mechanic did a great job and topped off all my fluids and did great service on my Jeep. The mechanic did a great job and topped off all my fluids and did great service on my Jeep. More
by JAYTYLIV
Employees Worked With
November 23, 2020
I go to Palmen because Patty in Service is excellent and worth the drive from Oak Creek. I choose not to go to a closer Dodge dealership because of her. worth the drive from Oak Creek. I choose not to go to a closer Dodge dealership because of her. More
by cherylmadsen7071
Employees Worked With
