Paretti Jaguar Land Rover Baton Rouge

Very professional, caring and accommodating. Great! Mr. Pringle was wonderful to deal with and very thorough with communication. He took the time to explain our service. He made sure the service Great! Mr. Pringle was wonderful to deal with and very thorough with communication. He took the time to explain our service. He made sure the service took care of recalls that we were not aware without having to go in for an additional appointment. More

Truly exceptional Ray was fantastic to work with start to finish. My service experience far exceeded my expectations and everything was fixed perfectly. He communicated Ray was fantastic to work with start to finish. My service experience far exceeded my expectations and everything was fixed perfectly. He communicated with me throughout the entire time my vehicle was there to keep me updated and everything was completed in a timely fashion. I will only bring my Range Rover to Land Rover Baton Rouge from now on. More

Great customer service and attention to detail Ray Driskill was very friendly, accommodating and efficient. The courtesy vehicle was available upon arrival and all service issues were covered and Ray Driskill was very friendly, accommodating and efficient. The courtesy vehicle was available upon arrival and all service issues were covered and I was on my way. Great customer service, Ray!!! More

Great experience. Bill was great. I dropped in unannounced. The car was very clean and he was very helpful. The detailer did a great job of correcting a minor cosmet Bill was great. I dropped in unannounced. The car was very clean and he was very helpful. The detailer did a great job of correcting a minor cosmetic issue too. More

No communication or follow-up BEWARE OUT OF STATE BUYERS. The buying experience was fine. The problem has been the last three months of me trying to get me vehicle registration a BEWARE OUT OF STATE BUYERS. The buying experience was fine. The problem has been the last three months of me trying to get me vehicle registration and licence plates. The communication has been terrible, and I only get information when I reach out and request it. I have been told for months that my plates are on the way, then weeks go by and I have to follow up. Finally got the GM involved (only by email, as he has never had the courtesy to reach out to me by phone), and he assured me he would get this resolved. That was two weeks ago. Something still did not feel right, so I went to my local tax office today to see what I could find out, and surprise surprise, the dealership had still not sent my county all needed documents. I could go on and on with more details of this ordeal, but at the end of the day, I don't want to waste anymore time on this. This all could have been avoided with ANY communication from their team and a bit more honesty and integrity. Very frustrated! More

Exceptional service! Terrance Givens is first class in customer service! He made the purchase of our new Jaguar an outstanding experience. He was so patient with us and st Terrance Givens is first class in customer service! He made the purchase of our new Jaguar an outstanding experience. He was so patient with us and stayed far past “work hours” to ensure that we were satisfied customers. We will most certainly be return customers and recommend Terrance to everyone! More

Great Customer Service I needed service on my LR4 for an interesting sound coming from behind the glove box and a window shade that kept snapping open and scaring my passeng I needed service on my LR4 for an interesting sound coming from behind the glove box and a window shade that kept snapping open and scaring my passengers half to death. They put me in a Jaguar to use while my vehicle was being operated on and kept me updated on his progress. The guys I dealt with were all great! My vehicle is happy and healthy again. More

Very good It was pleasant and helpful! I enjoyed speaking with service person and getting my vehicle taken care of and clean in a timely manner! Also having a r It was pleasant and helpful! I enjoyed speaking with service person and getting my vehicle taken care of and clean in a timely manner! Also having a rental vehicle ready for my use! More

Great service! Always great service! Customer service is awesome. Communicated problems promptly. Plan of action was clear as well as cost. Pleasure working with Always great service! Customer service is awesome. Communicated problems promptly. Plan of action was clear as well as cost. Pleasure working with Paretti Jaguar. Satisfied as usual. More

Full service brake job Great professional experience with everything scheduled & delivered as promised. Will certainly be back. There was only a $150 difference between ha Great professional experience with everything scheduled & delivered as promised. Will certainly be back. There was only a $150 difference between having an all factory installation PF brakes & rotars on my Range Rover compared to aftermarket parts being used at the local shop. I drove an hour to get there & have it done with the correct parts without hesitation. More