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Paretti Mazda Of Covington

Covington, LA

4.9
510 Reviews

69134 U.s. 190 Service Rd

Covington, LA

70433

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Showing 510 reviews

November 02, 2024

Transparent transaction from start to finish. I know Paretti made money off my pre-owned purchase, but the deal was reciprocal--a win-win for both of us. The vehicle I bought was pristine. Richar More

by daniemac
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brady Hulsey, Richard Findley
Nov 15, 2024 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

November 02, 2024

First time there so my rating is based upon that. No issues with service or service personnel. More

by G.MAXINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
Nov 15, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

November 02, 2024

Everyone was very helpful! I will definitely be back for my next purchase. I love my new car! More

by ARIELLEHUOTARI292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne Michel, Jeremiah Maddox, Brady Hulsey
Nov 15, 2024 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

October 26, 2024

Super easy visit for an oil change and tire rotation. You just drive up, hand over the keys and relax in the nice waiting area with free coffee and drinks. Certainly a much nicer experience than I’ve had More

by jrusso2014
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
Nov 15, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

October 23, 2024

Great dealership experience. Friendly no pressure staff that made the buying experience easy. No hassle deal. More

by brianmelvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne Michel, Brady Hulsey
Oct 24, 2024 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

October 22, 2024

Paretti Mazda of Covington is an absolutely fantastic dealership, and hands down the best dealership in Covington, LA. The staff that my wife and I worked with: Mr. Caleb, Mr. Brady, and Mr. Ben were pro More

by CHRISTIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Ben , Brady Hulsey, Caleb Burst
Oct 23, 2024 -

Paretti Mazda Of Covington responded

Christian, It was our pleasure to assist you. I am thrilled that you had a great experience. Our number one goal is to provide the very best experience. I hope you enjoy your new Mazda and look forward to assisting you again in the future. Remember your first 4 Maintenace's are on us! Thank you again, and Welcome to the Paretti Family. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

October 21, 2024

Great buying experience. Looked at many luxury brands and settled on Mazda. Best bang for the buck. More

by CLARK11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Burst
Oct 21, 2024 -

Paretti Mazda Of Covington responded

Thank you for Choosing Paretti Mazda of Covington, it was a pleasure to serve you. If you have any questions or concerns please let us know. Thank you again. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

October 21, 2024

This dealership was great! They had both cars I was interested in ready to view and test drive. I was on the road in my new car within just a few hours! Everyone was extremely More

by Allison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Schwing, Spencer Ragas, Dianne Michel, Brady Hulsey, Richard Findley
Oct 23, 2024 -

Paretti Mazda Of Covington responded

It was our pleasure to assist you. I am thrilled that you had a great experience. Our number one goal is to provide the very best experience. I hope you enjoy your new Mazda and look forward to assisting you again in the future. Remember your first 4 Maintenace's are on us! Thank you again, and Welcome to the Paretti Family. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

October 21, 2024

Costumer service was good, Lucas did a great Joe with my car. Since my car has a problem with the pump fluid tank. But overall they did an excellent work in my car. Even though I had to come back from Hous More

by Celica Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas and Jeremiah
Oct 23, 2024 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

October 20, 2024

Scheduling the appointment was super easy and convenient, and we were greeted professionally upon arrival. However, the service decline from there. The video inspection that we received was just the technici More

by hannah
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jeremiah Maddox
Oct 23, 2024 -

Paretti Mazda Of Covington responded

Dear Hannah, Thank you for taking the time to share your feedback with us. I sincerely apologize that your recent service visit fell short of expectations. While I’m glad to hear that scheduling and the initial experience were smooth, it's clear we missed the mark on the rest of your service. The video inspection should have provided clear and thorough explanations of your vehicle's condition, and I regret that this wasn’t the case. Your concerns about the alignment and tire pricing are completely valid, and I apologize for the miscommunication regarding what was included in your package. We strive to offer transparent and competitive pricing, and it's disheartening to hear we did not meet your expectations in this regard. Additionally, not receiving a printed copy of your inspection and invoice was an oversight that we should have avoided. We deeply value your business and would appreciate the opportunity to make things right. If you're open to it, I’d love to discuss this further and find a way to restore your confidence in us. Please feel free to contact me directly at your convenience. Thank you again for your feedback, and I hope we can earn back your trust in the future. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington brady.hulsey@paretti.com

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