Paretti Mazda Of Covington

To be honest! For the most part enjoyable…. Two things bothered me at the very beginning and my gut was telling me to leave. I believe when someone walks into a For the most part enjoyable…. Two things bothered me at the very beginning and my gut was telling me to leave. I believe when someone walks into an establishment - they should be greeted. I looked around and nobody said anything to me at first. Just a smile. After a few seconds but felt like minutes, a salesperson (who remains seated) says I know who you are, with a great big smile. Okay, I’m thinking, am I to assume you are the same person I’ve been texting? I felt very uncomfortable. I believe people should stand up, walk to the person, introduce themselves and welcome them. Call me crazy but that’s the way my generation was taught. Maybe things are different now….. Then after a few minutes of talking I had a question and Diane wasn’t quite sure, so she directed me to ask the man who sat beside her. As I started to ask the question, I was interrupted by this man and barked at. He did come to apologize to me but I feel this was probably done because I did call his behavior out. I continued on with the sale because I was enjoying Diane. Later on I was sitting in the finance office (who by the way was also fantastic!) when I heard Diane’s name being called …. in the few seconds it took her to respond the louder and more aggressive he (original man who apologized to me) became. I was very angry over hearing this and I would bet my money, this same man speaks to all his female colleagues in this same demeaning manner. More

We had a great buying experience with Richard. Definitely will do business with Richard again. Definitely will do business with Richard again. More

Best experience I've had at a dealership in years! Richard Finley was awesome to work with! He was very professional and respectful to me. He went out of his way to find me the exact vehicle I was loo Richard Finley was awesome to work with! He was very professional and respectful to me. He went out of his way to find me the exact vehicle I was looking for. More

Salesman was prepared for my visit . The ease of the paperwork was an added bonus.. My questions were answered with such professionalism. Caleb was a joy to work with. The ease of the paperwork was an added bonus.. My questions were answered with such professionalism. Caleb was a joy to work with. More

Excellent customer service. Always helpful at drop off and pick up. Excellent and convenient shuttle service. Always helpful at drop off and pick up. Excellent and convenient shuttle service. More

Courteous and respectful. Very knowledgeable about the vehicles that they sell. They have a clean dealership Very knowledgeable about the vehicles that they sell. They have a clean dealership More

Most amazing experience ever! !!! Cody was the best ever. Honest and straight forward. Will always have my business !!! Cody was the best ever. Honest and straight forward. Will always have my business More

Great service, very nice people in the showroom. My salesman made the purchase of the CX5 very well. My salesman made the purchase of the CX5 very well. More

EVERY person here helped the other. I was given options to get the car I wanted and not having to settle. They showed me every last option to make my mind up, and no pressure at all. Du I was given options to get the car I wanted and not having to settle. They showed me every last option to make my mind up, and no pressure at all. During my signing process everyone was putting in the work one way or the other to ensure we were happy and taken care of. Cannot recommend enough. More

I called Jeremiah with a problem and they took me right away and resolved my problem immediately. Great job Paretti Mazda! away and resolved my problem immediately. Great job Paretti Mazda! More