
Park Ave Acura
Rochelle Park, NJ

Filter Reviews by Keyword
By Type
2,332 Reviews of Park Ave Acura
Great Experience The whole experience at this dealership with Justin was great and the best we had ever experienced. I would definitely recommend this to family and f The whole experience at this dealership with Justin was great and the best we had ever experienced. I would definitely recommend this to family and friends. Thank you very much! More
Were mislead by dealer while returning leased car We had a leased car that we were told to just bring in without end of lease inspection because we were getting into another lease. Dealer promised to We had a leased car that we were told to just bring in without end of lease inspection because we were getting into another lease. Dealer promised to take care of the return and that we should not worry about anything. Couple of weeks after that we got a letter from the financing / leasing company trying to charge us for some issues they said they found. One of the reasons you would go to a same dealer with renewing of the lease is, that even if there are some minor issues - they will make sure you are not on the hook for those. "Taking care" of the previous lease return and convincing us that end of lease inspection was not needed implies exactly that. We feel duped and I would not recommend the dealership. More
Curt is the best My first Acura starts with tsx and next was tlx. Now I just got the mdx. Curt always gave me the best offer since my tsx. Curt is the best!! My first Acura starts with tsx and next was tlx. Now I just got the mdx. Curt always gave me the best offer since my tsx. Curt is the best!! More
Best customer service This dealership has one of the best customer service. The dealer that helped me get my first car was truly amazing! He helped me get my first car with This dealership has one of the best customer service. The dealer that helped me get my first car was truly amazing! He helped me get my first car with great intent, kind and caring. More
Very good deal. Honest negotiations and very responsive. Very good experience leasing a 2017 Acura RDX. Salesman (Ivan Delafuente) was great to work with, responsive and honest. The dealer did not play Very good experience leasing a 2017 Acura RDX. Salesman (Ivan Delafuente) was great to work with, responsive and honest. The dealer did not play any games or tricks - just honest negotiating and things moved smoothly and quickly. I would recommend the dealer to others. I have also had service done at Park Ave Acura - they were great as well. This is a very good dealer overall. More
Challenging Customer Extremely Satisfied My needs were very specific and challenging for this lease. Each request was handled pleasantly, professionally and satisfactorily! Dan provided the My needs were very specific and challenging for this lease. Each request was handled pleasantly, professionally and satisfactorily! Dan provided the answers to my questions and needs exceptionally well. Having dealt with other salesmen and dealerships over the decades, it was often too pushy, stressful and unpleasant. Dan makes you feel like your coming back home with every visit. Love my new 2017 RDX! Thank you More
Great experience Alfredo was my salesman and he was excellent. No games, no tricks. He spent a lot of time explaining all the many features on the car. It was a pleasa Alfredo was my salesman and he was excellent. No games, no tricks. He spent a lot of time explaining all the many features on the car. It was a pleasant experience when usually buying a car is a unwelcome task. Thank you, Alfredo. More
Pleasurable Buying Jonathan is amazing, professional, good listener and courteous. Not pushy at all! I was treated respectfully as soon as I walked through the door. Jonathan is amazing, professional, good listener and courteous. Not pushy at all! I was treated respectfully as soon as I walked through the door. I will buy again and recommend to my family and friends. More
Most pleasant car buying experience ever To buy or lease a new car is often a game of endurance. It can be frustrating and not how I want to spend an afternoon. This was not my experience wit To buy or lease a new car is often a game of endurance. It can be frustrating and not how I want to spend an afternoon. This was not my experience with Park Ave Acura and especially Justin Felix. I literally spoke to Justin for 5 minutes after emailing him with the options and monthly lease I wanted. We agreed and drove to the dealer to seal the deal. Justin is knowledgeable, articulate and extremely easy to work with. I highly recommend Justin and will certainly return to Park Ave Acura for our next Acura. More
Pleasant and efficient Dan and Jorge were amazing in the way they conducted their work! I am a repeat customer and they mad the process so easy and fast. Time is very valu Dan and Jorge were amazing in the way they conducted their work! I am a repeat customer and they mad the process so easy and fast. Time is very valuable to me and they saved me a whole bunch of it. I would recommend everyone who is interested in buying an Acura to go to this dealership. I have had nothing but positives to say! More