Park Place Acura

Purchasing a vehicle can be stressful. You pretty have to trust that they have a high degree of integrity because things can be easily hidden from the buyer. I have felt comfortable with m You pretty have to trust that they have a high degree of integrity because things can be easily hidden from the buyer. I have felt comfortable with my interactions at Park Place dealerships in the past and Park Place Acura made me feel the same way. Gabe made me feel like they wanted me to leave happy and come back happy. More

Tyler and Denis went above and beyond my expectations to put me in a great vehicle! I would highly recommend them to anyone interested in a vehicle. put me in a great vehicle! I would highly recommend them to anyone interested in a vehicle. More

Very disappointed in this dealership. We arrived one evening eager to purchase a vehicle. We were between 2 Acuras before arriving. We arrived, parked in front of the dealership, and w We arrived one evening eager to purchase a vehicle. We were between 2 Acuras before arriving. We arrived, parked in front of the dealership, and walked through the car lot. No one greeted us. We walked into the showroom and no one greeted us. Several workers were behind a counter and never approached us. We entered a glass-walled office of a sales person who was on his computer and asked if he could assist us -- he replied he was "taking a test" online and would be right withminutes. We waited and waited in the showroom, having a snack, sitting in several vehicles. No one else helped us. We finally got frustrated and left without anyone greeting us or following us to our car. Disappointing.... we left and went to another Acura dealership and purchased the Acura car of our dreams. We also visited this dealership while in market for a prior vehicle 2 years ago. Customer service the was sub-par and we walked away, purchasing another vehicle an hour later at another Acura dealership. Very disappointing. More

I’ve looked at multiple vehicles online, talked to a few workers about my situation as to why I’m not currently in state. I’ve told them all when I will be there, as well as the vehicle I was looking for. T workers about my situation as to why I’m not currently in state. I’ve told them all when I will be there, as well as the vehicle I was looking for. They have shown me 3 vehicles that matched my description, and sold them all before I arrived. Horrible customer service, wasted time with them. More

Top notch dealership. Sales rep Austin was professional and courteous. I would highly recommend this place to anyone. Everything from all the details handled with profe Sales rep Austin was professional and courteous. I would highly recommend this place to anyone. Everything from all the details handled with professionalism and class. More

From the moment I walked into Park Place Acura, I was met with a welcoming atmosphere that immediately set the tone for a positive experience. Rico and Dennis were exceptional—courteous, attentive, and refre with a welcoming atmosphere that immediately set the tone for a positive experience. Rico and Dennis were exceptional—courteous, attentive, and refreshingly non-pressuring throughout the entire process of finding my next vehicle. Even when the exact color I had in mind wasn’t available, they went above and beyond to find an alternative that turned out to be even better than what I originally envisioned. Their dedication and thoughtful approach made the entire experience seamless and enjoyable. I’m truly impressed with the level of service and absolutely love my new purchase. Park Place Acura has earned my trust and I would recommend them. More

Very professional, knowledgeable, helpful and friendly staff! Highly recommended place if you are buying a car! staff! Highly recommended place if you are buying a car! More

Dennis the Sales manager. Provided an amazing experience for me. He went above and beyond to get me into an Acura ZDX. Provided an amazing experience for me. He went above and beyond to get me into an Acura ZDX. More

We worked with James Etim and Denis and our experience was very good starting from test drive to taking the keys. was very good starting from test drive to taking the keys. More

The customer service is phenomenal. I enjoyed the entire experience and process in getting a new vehicle. I recommend others to go to Park Place in Plano. I enjoyed the entire experience and process in getting a new vehicle. I recommend others to go to Park Place in Plano. More