Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Park Place Acura
Plano, TX
1,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,035 reviews
September 05, 2019
Excellent service First time bringing my TLX for service at this dealer and it was great! Service advisor took good care of me and i did not have to wait long for my ca First time bringing my TLX for service at this dealer and it was great! Service advisor took good care of me and i did not have to wait long for my car to get done. would recommend anyone with an Acura to get it serviced here. More
by josemont95
Employees Worked With
Francisco Torres
September 05, 2019
Good experience Good experience, the salesperson (William) was knowledgeable and accommodating with our many requests (from test driving several models to purchasing Good experience, the salesperson (William) was knowledgeable and accommodating with our many requests (from test driving several models to purchasing options). Jared made the leasing / financing process straightforward. Definitely recommend this place. More
by NewMDXowner
Employees Worked With
William, Jared, Patricia
September 04, 2019
Great! Gabe was excellent to work with because of his professionalism, patience, and expertise. It was obvious he knows everything about the MDX and was very Gabe was excellent to work with because of his professionalism, patience, and expertise. It was obvious he knows everything about the MDX and was very clear when showing me and my daughter how to use all the technology in the car. I was never rushed during my car search and was clearly presented with all of my options. My experience buying my new MDX was GREAT! More
by LD
Employees Worked With
Gabriel Sotelo
August 29, 2019
Best experience ever in purchasing a vehicle! Hassle free, fast, no run around, delivered what we were told and best car purchase experience we have ever had. Drew Jones contacted us after I reque Hassle free, fast, no run around, delivered what we were told and best car purchase experience we have ever had. Drew Jones contacted us after I requested a quote. He let me know he was available to help us, but was not pushy, he worked on our timeline and at our pace. It could not have been any better! More
by Allen
Employees Worked With
Giles Wilson-Financial , Drew Jones
August 29, 2019
great We experienced pleasant, professional customer service from everyone, Ron Kahan's concern that we make the best purchase for my family needs took me m We experienced pleasant, professional customer service from everyone, Ron Kahan's concern that we make the best purchase for my family needs took me mind from worrying about finding the right car to learning about Acura benefits. I appreciated his interest in lessening the stress from having a wreck and needing to purchase in short order. Ron appears to know his product.,I recommend that anyone considering a car purchase make McDavid Acura and Ron Kahan their first step toward a car purchase. More
by rlw
Employees Worked With
Ron Kahan
August 27, 2019
BUYER BEWARE! I checked online this morning and the silver Acura MDX was still listed. I thought I had better talk to a live person to make absolutely sure, so, I I checked online this morning and the silver Acura MDX was still listed. I thought I had better talk to a live person to make absolutely sure, so, I called the listed phone number and talked to a live person. He said yes the silver Acura MDX was still available and would I like to make an appointment to test drive. I said yes and made the appointment for 12:15pm. I live many miles away and have to drive through heavy traffic but still was able to get there at 11:35am. I walk in and was told the MDX was sold. What? Oh, that guy works in another office a thousand miles away. What? I let the manager know how unhappy I was. ... I walked out and went to the competition and found a nearly new vehicle that I plan to buy tomorrow.. More
by carguy2
Employees Worked With
Josh Kubicki
August 27, 2019
Great people, good service, awful facilities. Service people thoroughly explained the service my car needed. The scheduled service took 1:45 and waited in the 'hospitality room'; this waiting ro Service people thoroughly explained the service my car needed. The scheduled service took 1:45 and waited in the 'hospitality room'; this waiting room, which for a 'luxury' brand does NOT compare with a luxury brand like Lexus, Mercedes or BMW (I say this because I have been in their waiting areas before). I saw more employees than clients getting coffee and snacks. That is the only observation I have. Overall the dealership does not meet the 'luxury' brand in their installations. More
by Osky04
Employees Worked With
Francisco Torres
August 21, 2019
Excellent service Excellent customer services. Amazingly friendly stuff. Best experience. I would love to visit back any future services. And I would recommend this de Excellent customer services. Amazingly friendly stuff. Best experience. I would love to visit back any future services. And I would recommend this dealer ship to my friends and family. More
by Ashfaq
Employees Worked With
Collin
August 20, 2019
Excellent customer service The entire service dept from arrival to departure are customer service oriented, giving me the confidence of caring for all my vehicle's services requ The entire service dept from arrival to departure are customer service oriented, giving me the confidence of caring for all my vehicle's services required. Thanks More
by Acura
Employees Worked With
Brian locke
August 20, 2019
Great responsive service! Nathan does an Outstanding job! He is very customer focused & keeps me up-to-date with the repair progress. He’s even re-searched specific upgrade i Nathan does an Outstanding job! He is very customer focused & keeps me up-to-date with the repair progress. He’s even re-searched specific upgrade issues not offered by Acura. More
by Carnut007
Employees Worked With
Nathan Koelemay
