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Park Place Acura
Plano, TX
1,030 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 23, 2015
Bait and Switch at Service Desk Service desk agreed to honor a competitor coupon over the phone. After car was taken for service, they declined to accept it. Once they had car in t Service desk agreed to honor a competitor coupon over the phone. After car was taken for service, they declined to accept it. Once they had car in the garage they said they do honor competitor coupons, JUST NOT THIS ONE. The coupon was from another Acura dealership! The practice of making a claim over the phone to get a customer in the shop and then changing the terms discussed on the phone is deceptive. More
by Disappointed
Employees Worked With
Bob
October 21, 2015
Great experience! Easy and painless! Denis was awesome! Denis Joseph called me prior to my lease coming up. I was dreading going to a dealership to trade in my vehicle. I am also a very busy person so spe Denis Joseph called me prior to my lease coming up. I was dreading going to a dealership to trade in my vehicle. I am also a very busy person so spending hours at a dealership is not on my top list of things to do. We did everything over the phone. I chose a vehicle that I wanted and told him what I was willing to spend. He took care of all my needs and wants right over the phone. All we had to do is go in on our lunch hour to sign and pick up vehicle! That simple! I will be using Acura Plano forever as long as they keep up this type of service!! Thank you! More
by goo1988
Employees Worked With
Denis Joseph
October 19, 2015
Great buying experience We were looking for a RDX and were able to find a Certified Pre-Owned one that fit the bill thanks to the sales associate we worked with, Mike Maulsby We were looking for a RDX and were able to find a Certified Pre-Owned one that fit the bill thanks to the sales associate we worked with, Mike Maulsby. He was easy to work with and when it came time to talk dollars, he treated us fairly and was straight forward. Finance was the the same- easy to work with and straight forward. I would recommend anyone looking for a good buying experience to check out David McDavid Acura. I wish we would have started here first. Thanks! More
by Beekeeper
Employees Worked With
Giles WIlson, Mike Maulsby
October 15, 2015
Excellent Experience This is the second time that I have brought my car for routing maintenance and was helped by Carl Dehls. In both instances, I was very satisfied with This is the second time that I have brought my car for routing maintenance and was helped by Carl Dehls. In both instances, I was very satisfied with his attention and polite service. I will continue to bring my vehicle to David McDavid Acura More
by Gordon
Employees Worked With
Carl Dehls
October 12, 2015
Happy Customer Tim is a great Salesman, I told him exactly want my needs were, he made sure they were meet. He listened to us in a sincere matter. There was no back Tim is a great Salesman, I told him exactly want my needs were, he made sure they were meet. He listened to us in a sincere matter. There was no back and fourth. Thank you for all your help Tim! More
by Mcorio
Employees Worked With
Tim Sechrest
October 06, 2015
Exceptional We all know shopping for a car can be a hassle. However my recent experience with Amir made the experience very pleasurable. It was plain talk, to t We all know shopping for a car can be a hassle. However my recent experience with Amir made the experience very pleasurable. It was plain talk, to the point, with some negotiation. Amir was very patient and made himself available to answer my questions. There was no pressure at all. Amir and managers, Sam and Kelvin were all very kind. I would definitely refer them to family and friends. More
by New RDX Owner
Employees Worked With
Amire Hazrati
October 03, 2015
Easiest, no pressure buying experience Amir H. was super easy to work with. Emailed me back with the information I requested. Met me for a morning test drive. Negotiated price in a fair, Amir H. was super easy to work with. Emailed me back with the information I requested. Met me for a morning test drive. Negotiated price in a fair, professional manner. Can't wait to do business again. Cannot recommend Amir and David McDavid Acura enough! More
by jpfoster401
Employees Worked With
Amir Hazrati
September 12, 2015
Slightly better than an an other dealer Too slow in selling you the car. They slip in an unwanted warranty in the price of the car. Loyalty means nothing to this dealer. After 15 years of b Too slow in selling you the car. They slip in an unwanted warranty in the price of the car. Loyalty means nothing to this dealer. After 15 years of being your customer, you treat me like a walk in. I continue to do business with you because of your location and Bob Johnson in your maintenance dept. More
by Tom
September 10, 2015
Great shopping experience over the Internet I shopped for a 2010 Honda Accord V6 over the Internet Tuesday night September 9 and came across several Accords V6 in my price range. Contacted Tim I shopped for a 2010 Honda Accord V6 over the Internet Tuesday night September 9 and came across several Accords V6 in my price range. Contacted Tim Sechrest regarding this very clean Accord with the options I was looking for, made the deal over the phone, took delivery Wednesday night, the operation went smooth. I work for local car Dealer in Dallas, and I must say my experience went well. I want to thank Tim and Jiles, I think that's the finance manager name is for the Great buying experience. More
by jimmie13
Employees Worked With
Tim Sechrest
September 06, 2015
Integrity and Excellence! My husband had communicated initially with Arthur Dee through internet sales. Yet, I knew the moment I met Arthur, he is a man of integrity. He spoke My husband had communicated initially with Arthur Dee through internet sales. Yet, I knew the moment I met Arthur, he is a man of integrity. He spoke with honesty about the Lease and Finance aspects of our selection. We received a fair and honest amount for our trade-in. As Arthur exemplifies Integrity so does our Finance Manager, Our experience with Finance was just as pleasant! No hidden surprises! No Stress! I brought my first Acura in 2003. It is a TL. I have it to this day with over 200,000 miles on it. It is why I wanted another Acura automobile. They are reliable and as Acura's motto back in 2003, Acura's style is an "Understated Elegance". We will continue to lease and or purchase our future automobiles with Arthur Dee and David McDavid Acura. Thank you Arthur for making our leasing experience such a positive and stress-free experience! With much Appreciation, Melissa More
by Acura RDX
Employees Worked With
Arthur Dee
