
Park Place Acura
Plano, TX
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Sales & Service This is the 2nd Acura we've purchased from David McDavid. Tim Sechrest was professional, listened to what my wife and I had to say and answered all o This is the 2nd Acura we've purchased from David McDavid. Tim Sechrest was professional, listened to what my wife and I had to say and answered all our questions accurately and in a manner we could understand. He and the other people at the dealership made the sale easy and we definitely will recommend both Tim and the dealership. More
Eduard Ogasenov, Sales Professional Eduard is the epithomy of what a sales person must be: knowledgable, courteous and easy going. He informed his sales manager we liked the Lexus but h Eduard is the epithomy of what a sales person must be: knowledgable, courteous and easy going. He informed his sales manager we liked the Lexus but had other cars to see. Kelvin Bryant, Pre-owned Sales Manager, came over, introduced himself and asked if there was anything he could do to help on our decision. We said no. He said please come back any time and thanked us for the visit. Eduard and Kelvin's attitudes closed the deal. We went to another dealership down the street. What a difference. We drove right back and made an offer to Eduard which Kelvin accepted. No pressure works!!! Eduardo & Jimmie Faye Basurto More
Wonderful dealership Arthur Dee was great to work with and our experience was great. Everyone at this dealership has been helpful and polite. We would buy from them agai Arthur Dee was great to work with and our experience was great. Everyone at this dealership has been helpful and polite. We would buy from them again and will have our car serviced at this dealership. More
service Overall experience excellent. I felt like my used car was well serviced when it was traded in. Both the salesperson and business person were up front Overall experience excellent. I felt like my used car was well serviced when it was traded in. Both the salesperson and business person were up front and honest. No game playing with price or sale. I appreciate that. I will recommend this dealership and Tim Sechrist More
EXCELLENT EXPERIENCE They really surpassed all my expectations, from the beggining to the end... The Quality of the services was demonstrated trought the whole process and They really surpassed all my expectations, from the beggining to the end... The Quality of the services was demonstrated trought the whole process and they really took care of me as if they concidered me a friend and not a buyer... Very pleased and happy to do business with people like that.... More
Mike is the man! Couldn't be more happy with the service provided by every one at David McDavid Acura, in particular Mike Savoie. This was my first car buying experie Couldn't be more happy with the service provided by every one at David McDavid Acura, in particular Mike Savoie. This was my first car buying experience and Mike made the entire process as enjoyable as you could possibly imagine. From test drive to signing the dotted line, Mike was there to provide knowledge on any vehicle questions I had and I was able to find the car that was right for me. We talked family and football and it was like driving the car with a close friend in the front seat. I would highly recommend Mike Savoie to any one looking to purchase a new vehicle. Thanks again Mike and every one at David McDavid Acura! Chris Viviano More
Acura RDX We went looking for a new car 2 weeks before we were ready to purchase and Tim helped us with all the information from the start. We continued to emai We went looking for a new car 2 weeks before we were ready to purchase and Tim helped us with all the information from the start. We continued to email back and forth and he was patient with us. We finally decided to go in and purchase and not just Tim, but the entire staff made the experience wonderful. I will definitely be going back for future maintenance and will be recommending them to friends and family. More
Not a Good Experience from Top Listed Dealer Recently, I purchased a Honda 2010 model and I experienced an unfriendly attitude, misquoting and sloppy work. Before visiting the dealer, it was prom Recently, I purchased a Honda 2010 model and I experienced an unfriendly attitude, misquoting and sloppy work. Before visiting the dealer, it was promised by one of the sales rep to be offered $1000 discount on the listed car price. When i later decided to purchase the car, they first were reluctant to give the promised $1000 discount but agreed to move forward after some persistence. However, they increase the car list price to couple of hundred dollars to offset the discount. After signing the deal, I noticed the list price and double checked it on their website. So, when i visited them back after 2 days to make the remaining payments, they backed out and said the list price was not there when I purchased the car. When I showed them the printout from their website with the market list price, they said there is no print date mentioned the paper. It was really an embarrassing situation as they were questioning the customer's intentions who are willing to purchase expensive cars from them. Later, the dealer rep started behaving arrogantly and threatened to call off the deal. However, another dealer rep came back and agreed to reduce the list price by half the difference. Later on, when we were signing the paperwork and doing the payment, they miscounted the cash and gave wrong receipt. I got multiple calls from them next day asking that money was short. When i double checked on my side, it was correct so I paid them back the difference. I also provided them the printout with date on it about the list price I shared with them. They said they will check with their IT department to see it did happened. I am still unsure if I will get the full discount on the listed price. More
Great Experience Gabriel helped us purchase our first Acura. We felt NO pressure to buy the car. Gabriel is a very good dealer because he is professional and provides Gabriel helped us purchase our first Acura. We felt NO pressure to buy the car. Gabriel is a very good dealer because he is professional and provides good customer service. He allowed us to test drive a car and gave us much information about each car and how Acura is different from the competition. Overall, the process was smooth and relaxed. 5 stars out of 5! More
Phenomenal Experience! My experience with this dealership was truly phenomenal! I NEVER felt pressured in any way. We filled out a quick questionnaire on the David McDavid My experience with this dealership was truly phenomenal! I NEVER felt pressured in any way. We filled out a quick questionnaire on the David McDavid website and received a prompt email from Harsh Patel later that day letting me know he would be happy to help in any way possible. It was a week later before I was able to go by the dealership and meet with Harsh. What really blew me away was how incredibly knowledgeable Harsh was about the MDX. It was obvious that he was proud of the MDX, it's quality and capabilities. We were at the dealership for 30 minutes tops! On the drive home my husband and I discussed how much we had learned about the MDX that we could have never known from just looking online. To be honest, I knew right then that this was the vehicle for us. We looked at other dealerships and types of SUVs and we kept coming back to the Acura MDX. Harsh called me a couple of days later and we set up an appointment to see the car again, an hour and a half later we left owning our new MDX! I LOVE it!! Matt Oravetz led us through the paperwork with ease. It was a relatively quick process and he made it painless. I cannot recommend this dealership enough. They are professional, sincere and above all it was a NO pressure zone! More