
Park Place Acura
Plano, TX
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My husband and I had a great experience working with Tim Sechrest. We had been searching for a used car that we could purchase as a cash deal. I came across a listing on Autotrader.com for used 2003 Acura T Sechrest. We had been searching for a used car that we could purchase as a cash deal. I came across a listing on Autotrader.com for used 2003 Acura TL. I sent an email inquiry about the car on a Saturday evening. I received a response from Tim within 30 minutes. We arranged to go see the car on the following Monday. We were scheduled to go see the car between 12 and 1 pm but we decided to head there early. On the way there, I noticed I had an email from Tim confirming that we were still coming. When we arrived, Tim greeted us and was very pleasant. He noticed that car had already been pulled up and went to find out if another salesman was showing the car. He returned and informed us that another salesman was actually showing the car to another customer. Of course we were disappointed to learn this. He did tell us that the customer in question had been there several times to look at cars and assured us that we would know whether they were going to purchase the car within the next 5-10 minutes. We waited and about 10 minutes later, we saw that customer walk out the door. Tim brought us the keys and told us it was all ours. We checked out the car and prepared to go for the test drive. As he backed the car out, he realized that the A/C would not come on. This could have easily been a deal breaker for us since we're preparing for our Texas summer. Before we left for the test drive, he checked with his manager and came back to tell us that the A/C issue would definitely be repaired. He was straight-forward about history of the car as we discussed the Carfax. He did tell us that other inquiries had been received on the car (which we believed because it was priced to sell). He wasn't trying to pressure us to make a decision and he made the experience very easy. We put down a deposit that same day and Tim explained that the car would be ready for pick-up by Wednesday after the service was completed. He called Tuesday evening to provide an update. He stated that the service had been completed, the A/C was working, and mentioned that they took care of some minor touch paint and dents. This definitely impressed us as we were not expecting this at all. He told us the car would be detailed the following morning and that we could come pick it up any time before Friday. I called him the next morning to confirm our pick-up time for later that day. He shared with me that he personally checked the A/C and it was blowing cold. We went to pick up the car and completed all the final paperwork. As Tim was giving us the keys, he shared that the service team had put two new tires of the front. Again, total shock to us. Tim definitely takes great care of his customers. He even made sure he engaged our 15 month old son who was with us on both visits. Based on our experience working with Tim, I would highly recommend him and David McDavid Acura. More
It was my happy experience to shop my new Acura RDX 2013 at David McDavid, Plano. After doing some research on vehicle and the dealerships visited several dealers I had a good sales experience with Denis @M at David McDavid, Plano. After doing some research on vehicle and the dealerships visited several dealers I had a good sales experience with Denis @McDavid. He walked through the car explained me all the features concerns etc. Salim Pirbhai is a friendly person who explained and gave few suggestions about my new Acura's ext warranty programs. I will definitely do business with this dealership. More
It was a long and arduous negotiation process with Denis Joseph, and he was patient enough to be in touch with me and continuously keeping me informed and taking my requirements and limitations into conside Joseph, and he was patient enough to be in touch with me and continuously keeping me informed and taking my requirements and limitations into consideration. There were a few instance where I wanted to ask a question, and before I could ask he would actually address the issue. He made sure I had all the info I needed, and helped me close the deal for an Acura RDX 2013. Couldn't be any more happier. When he demo-ed all the features of the car, or when I first test-drove the RDX; the way he walks you through the whole process is very methodic and doesn't try to rush you through anything at all. Couldn't ask for more. At the financing stage; Salim Pirbhai locked the whole thing for us. With a few friendly suggestions, he definitely made it a much more cleaner process for us. He helped us add a few options and bring the whole thing under our budget control and did everything he could to keep us on track. I couldn't have asked for a better experience of buying my first car. Salim Pirbhai simply is the best in the business. More
After visiting several dealerships to test drive different makes/models we decided to purchase from Denis for a couple of reasons: 1. we liked the value/car offered by Acura and 2. we had the best s different makes/models we decided to purchase from Denis for a couple of reasons: 1. we liked the value/car offered by Acura and 2. we had the best sales experience with Denis. He was the only salesperson who took the time to walk us through the vehicle features/benefits entirely before we ever took the car off the lot. With the other dealerships, we had to ask questions about the car and only while driving. The sales folks didn't seem especially knowledgeable about the car or it's competition. We felt we had so much more information after working with Denis. More
This was the best car buying experience I have had to date, and this is my seventh car so that's saying something. The sales staff was attentive, easy to work with and most importantly not pushy. You won date, and this is my seventh car so that's saying something. The sales staff was attentive, easy to work with and most importantly not pushy. You won't be disappointed with David McDavid Acura of Plano. More
Denis was very helpful and knowledgeable about the various options and amenities available in the various TL package levels. He took the time to understand what mattered to us and showed us vehicles t various options and amenities available in the various TL package levels. He took the time to understand what mattered to us and showed us vehicles that met out requirements. Next time I am looking for a car, i will definitely do business with this dealership. More
Wonderful experience from beginning to end. Mike was the best, listened to needs and what we were looking for. He took everything into consideration and did not pressure us in anyway. We were interested i best, listened to needs and what we were looking for. He took everything into consideration and did not pressure us in anyway. We were interested in at least 1 car, and ended up buying 2 new cars for both of us! Salim was also wonderful when working with the financing. Overall, everything was great and we are extremely happy with our new cars! More
I always work with Tony Fontana who is always on time, on the spot and does everything right first time. Trust is top most trait and I always rely on Tony and Acura for reliable and exceptional service. the spot and does everything right first time. Trust is top most trait and I always rely on Tony and Acura for reliable and exceptional service. More
Drew and the other employees of this dealership were friendly and professional. Drew always explains the details of my queries, even after the sale. I felt very comfortable and thought the sales mana friendly and professional. Drew always explains the details of my queries, even after the sale. I felt very comfortable and thought the sales manager very professional, as well. I would recommend this dealership to my friends and family. More
This was my first time buying an Acura and from the moment I walked in the door I felt welcomed and comfortable. Drew Jones was very friendly and answered all of my questions without any pressure to b moment I walked in the door I felt welcomed and comfortable. Drew Jones was very friendly and answered all of my questions without any pressure to buy. I left with a good feeling about this dealership and after visiting a few others I knew I really wanted to purchase my new car from David McDavid. When I called Drew he was ready to find the exact car I wanted at the right price for me. I came in that day and completed the paperwork and the next day I drove home my new Acura ILX which I'm absolutely in love with. If you are in the market for a new Acura or a used car visit David McDavid and ask for Drew. He will take good care of you! More