
Park Place Acura
Plano, TX
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Very accommodating and friendly staff. Everyone worked to make me feel comfortable and to achieve an agreed upon price. All around, I was very pleased and would defintely recommend David McDavid Acura. I make me feel comfortable and to achieve an agreed upon price. All around, I was very pleased and would defintely recommend David McDavid Acura. I will say that I don't like the heavy pressure to purchase extended warranty options. I know that is part of the finance person's job (I can't recall his name) to try and sell those additional options; but when I say no the first time, I mean no and don't want to be pushed and pressured to do it. More
Very good experience. Enjoyed the fact my wife and I were able to look at the certified pre-owns for a few minutes before the salesman engaged. John Clarke was very patient with us, and allowed us to test dr able to look at the certified pre-owns for a few minutes before the salesman engaged. John Clarke was very patient with us, and allowed us to test drive multiple vehicles. The only criticism I have is that the original offer for the trade-in was very low according to "black book" valuation online. The offer was upped, but not to ball park I thought it should be. They adjusted the valuation on the certified pre-owned I purchased to compensate. More
Tony Fontana is the best service advisor. He is always friendly, helpful, and explains things. Tony makes you feel very welcome and wants everything to be easy for us. Tony is the reason my husband and I friendly, helpful, and explains things. Tony makes you feel very welcome and wants everything to be easy for us. Tony is the reason my husband and I service our car here. More
Very friendly atmosphere. Denis was genuine, knowledgeable, straight forward and professional. All my needs were taken care of and questions answered. I had a good deal, but I thought I thoug knowledgeable, straight forward and professional. All my needs were taken care of and questions answered. I had a good deal, but I thought I thought they could have given me a better one. When my vehicle was ready, Denis was honest about a few minor dents on the window lining, promised me they would fix it and had it take care of in no time. Overall, I had a good experience and would recommend this dealership to future customers. More
Acura was one of the cars I was considering to buy based on its reputation. David McDavid is the closest dealership to me and I was pleased with the friendliness of staff and the car buying process. on its reputation. David McDavid is the closest dealership to me and I was pleased with the friendliness of staff and the car buying process. More
They wrecked my car when I went in for a repair! The worst part was that they acused me of bringing it in that way. The fender has bare metal when they fixed it. I will never go back! worst part was that they acused me of bringing it in that way. The fender has bare metal when they fixed it. I will never go back! More
We went up to the David McDavid Acura dealership to look at teh 2012 Acura TL and RDX. we have a 12 year old Acura TL that we had bought there new and we have purchased Honda Pilot from the David McDavid F at teh 2012 Acura TL and RDX. we have a 12 year old Acura TL that we had bought there new and we have purchased Honda Pilot from the David McDavid Frisco Honda dealer. Tony came up and asked to help us he was friendly but never pushy and we had just come to drive the cars and then go home and think about it, before you know it we were picking one out and signing on the dotted line. Tony was so nice and easy to work with. Charlie was nice too and Salim was so fun and yet very business like, a great guy he explained everything so very clearly and thoroughly. They all made that horribly long process seem shorter. Actually our Honda Pilot purchase in 08 took longer so Acura is faster :). We loved our 2000 Acura and we will love this one also. More
I had spent months car shopping before I stopped (on a whim) at David McDavid Acura, Plano. I had just dropped off my father at his physical therapy appt at Baylor Heart Hospital down the street and only whim) at David McDavid Acura, Plano. I had just dropped off my father at his physical therapy appt at Baylor Heart Hospital down the street and only had an hour before I had to return. In just that hour, Denis treated me like a friend he'd known forever - as opposed to a WOMAN who needed her HUSBAND present to even be considered as a customer- he answered all of my questions, offered more information on the car, let me test drive the car and made me realize this was the place I needed to buy a car from. Customer service was above and beyond what I had expected. I love my car and David McDavid Acura now has a return customer. I can't imagine going anywhere else after this GREAT experience! More
I've been coming to David McDavid Acura for nearly 14 years and am always pleased with the customer service I receive. My contact in the service department, Carl Dehls, always takes care of me and my ca years and am always pleased with the customer service I receive. My contact in the service department, Carl Dehls, always takes care of me and my car. Tony Vester did a great of getting me into a certified pre-owned car this week. I couldn't have asked for anything more and I love my new car! More
I have been to the service department 2 or 3 times with my Acura MDX 05'. Nathan has been my service person each time. I can honestly say I have never had Berger treatment at a car dealership. Nathan, as w my Acura MDX 05'. Nathan has been my service person each time. I can honestly say I have never had Berger treatment at a car dealership. Nathan, as well as the service technicians behind the scene are amazing. They have gone above and beyond with repairs needed on my car. I have not felt pressured or 'sold' into additional repairs or services. I will and have recommended this service department as well as Nathan to friends and family. More