Park Place Bodywerks

Body repair on GL450 Brian O. was assigned to my car to repair from a auto accident. This claim was paid via Insurance. Brian did a great job communicating and getting a Brian O. was assigned to my car to repair from a auto accident. This claim was paid via Insurance. Brian did a great job communicating and getting all estimates from Insurance approved and paid on time. He coordinated a rental car and made all repairs in a timely manner. I would definitely recommend Park Place Bodywerks again. More

Great Customer Service I am grateful to know there is still great customer service left in the world. Thank you to the Staff and employees at Park Place for making my serv I am grateful to know there is still great customer service left in the world. Thank you to the Staff and employees at Park Place for making my service experience a very wonderful event. I was secure in knowing I was getting the best service. Thank you again. More

Great Job I was a little reluctant to take Ky car to the dealer boat shop, but I decided to give them a shot. They were honest and helpful, they kept in touch w I was a little reluctant to take Ky car to the dealer boat shop, but I decided to give them a shot. They were honest and helpful, they kept in touch with me at all stages of the repair and the job seems great! Thank you! More

Excellent Service and Work Someone kicked in the trunk of the new XJ that I'd owned for all of 5 days . . . super . . . . But Caleb Hernandez at Bodywerks took good care of me, Someone kicked in the trunk of the new XJ that I'd owned for all of 5 days . . . super . . . . But Caleb Hernandez at Bodywerks took good care of me, including ensuring that the job was done right rather than taking the short-cuts initially suggested by the insurance appraiser. They had the appraiser come back out and approve the additional work. Car is now back and looks good as new. More

Red and clean Someone hit my back bumper brought in. Talked with Mike and he let me know how the insurance was going to be. Michael let me by text and emails on eve Someone hit my back bumper brought in. Talked with Mike and he let me know how the insurance was going to be. Michael let me by text and emails on every step while they were working on the car. Got it back and it looked brand new More

Unsusal paint problem There was a reason I bought my Mercedes at Park Place Mercedes, I had been a long time customer of the Park Place family for quite a while, and so it There was a reason I bought my Mercedes at Park Place Mercedes, I had been a long time customer of the Park Place family for quite a while, and so it was no surprise to me that when I had an unusual (but not unheard of) issue with the paint on my SLK, that the job was taken care of with extreme promptness and professionalism by Park Place bodyworks. The car looks I dare say better than new, thanks of much for your help in correcting the issue above all of my expectations. Sincerely David and Darlene Johnson More

Buy Mercedes at Park Place..Repair Mercedes at Park Place Service Representative was Brock. He is highly skilled and very technically proficient. BodyWerks did an outstanding job on the repair...used only Mer Service Representative was Brock. He is highly skilled and very technically proficient. BodyWerks did an outstanding job on the repair...used only Mercedes new parts...and paint was flawless. Park Place BodyWerks is unmatched by competitors. Strongly recommend. They are the BEST! More

Repair of 2013 S550 Albert Herrera was assigned as my service manager; I had a very pleasant experience with him. If he did not answer my call, I could expect an e-mail o Albert Herrera was assigned as my service manager; I had a very pleasant experience with him. If he did not answer my call, I could expect an e-mail or text from him with answered to my questions. I am thoroughly satisfied with the work, and the overall experience I had with Park Place! More

Exceptional Service I had the pleasure of being assigned Edward "Ed" Kuebler as my service advisor. Ed treated me like family. He extended every possible way to stay in c I had the pleasure of being assigned Edward "Ed" Kuebler as my service advisor. Ed treated me like family. He extended every possible way to stay in contact with him. However this was not necessary. Ed kept me informed every step of the way. I had a 2015 Mercedes GLK 350. Ed definitely knows the key to success by delivering exceptional customer service. I do not understand car talk. Ed explained the vehicle process in a language a could understand. I am grateful for the Ed's of the world. I wasn't just a dollar figure. Thank you Ed for looking out in my best interest. Customers never return, clients are for life. I will be keeping my relationship with Park Place Bodywerks for future repairs. More

Excellent Bodywerk Took my Mercedes-Benz to Park Place Bodywerks after a totally unsatisfactory experience at another Mercedes-Benz dealers body shop. I was met by Brian Took my Mercedes-Benz to Park Place Bodywerks after a totally unsatisfactory experience at another Mercedes-Benz dealers body shop. I was met by Brian Zawacki who was extremely courteous, explaining the process from start to finish. Told me it would take two weeks. During that time I received periodic updates via text that I requested. My car came back earlier than estimated and looks like new. More