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Parks Acura

Roanoke, VA

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127 Reviews

2032 Peters Creek Rd.

Roanoke, VA

24017

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Showing 127 reviews

November 22, 2025

My girlfriend and I went to parks and met with Will Brown to see about getting a new vehicle together . He was a wonderful, extremely personable individual and highly informative and knowledgeable. More

by diabolicchamp7
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Brown
November 22, 2025

Willie Brown was super helpful and informative and was such a pleasure working with! I highly recommend Parks Acura!! More

by Megan Jordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brown
November 06, 2025

We were Afton Burdette's first sale and she and Jim Thomas were awesome to work with. We are very happy with our vehicle and the no hassle process. Thanks for making our purchase easy. More

by tigermucha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Burdette, Jim Thomas
June 16, 2024

I am very pleased with Jim Thomas. I did not have intentions of purchasing a vehicle this day however he worked with me and quickly answered all my questions. I will work him and Park More

by Lora.Osborne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Thomas
January 30, 2021

Everyone I dealt with was excellent. Could not has asked for better treatment. Your service Department with Jason Hughes really help me out since it was my first time visit. More

by hokiedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hughes, add 5 stars for him too. , Bill Call
January 28, 2021

This team always goes above what they need to do to help us. I have never had a bad service call in my 8 years dealing with them. More

by schristian2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Mulkinex, Bill Call
January 14, 2021

I am always grateful for the attention to detail and excellent service at Duncan Audi. I am always welcomed as a friend and treated with concern, integrity, and transparency! More

by vswright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin (Craig was out and a new service agent assisted me. Sure hope I got his name right! He was most helpful!)
January 07, 2021

It is always easy, efficient and timely getting our Audi serviced at Duncan. The personnel are great to work with; they keep us on track for maintenance, too. And I certainly won't complain about them was More

by Kinsey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Mikullitz - five stars, Bill Call
January 06, 2021

A work obligation required me to reschedule last minute, they were happy to accommodate me later in the day. Thank you!! Quick inspection and on my way! More

by Amyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig and Jason
January 02, 2021

Audi Service is A+++. They got me in and Craig actually thought it might be the water pump...which it was the problem. As always they are professional and kind! More

by 1tweiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
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