Parks Acura
Roanoke, VA
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Sales experience We have owned an Acura RL for the last 16 years and 300,000 miles so we needed to consider a new car for our upcoming travels. Our considerations were We have owned an Acura RL for the last 16 years and 300,000 miles so we needed to consider a new car for our upcoming travels. Our considerations were another sedan or an SUV. The considerations were weighted equally on the overall cost for the vehicle, fair to good gas mileage, compatibility for extra passenger space/recreational equipment needs/luggage space and the reliability/warranty of the purchase. We have been car shopping for over 2 years now so it was time for another vehicle and probably visited 10-15 car dealers in the area. The well informed and friendly staff at Duncan Acura answered all of our questions and working together we matched our requirements to a vehicle that best suited our needs (i.e. pricing, gas efficiency, comfort and most importantly the warranty of our purchase). Our salesperson, Brad Wyatt, is very knowledgeable on all the products Duncan offers and he gave us plenty of details of the various choices (e.g. Audi, TL, RDX, and the MDX). We choose the MDX, which meets our requirements almost perfectly. The overall sales experience was very good and the entire Duncan team (sales and business arrangements) were very knowledgeable and professional during the entire transaction. More
Excellent service Mr. Powers was hands down, the best service technician. Very courteous and professional. First time ever using this dealer for any of my cars and wa Mr. Powers was hands down, the best service technician. Very courteous and professional. First time ever using this dealer for any of my cars and was in a bind to get my state inspection done. I will come back to this dealer to get work done on my cars. More
