Parks Acura

Service is always top notch. Reasonable prices and outstanding quality of service. Will not be taking my vehicle anywhere else for maintenance unless it’s another Audi dealership. outstanding quality of service. Will not be taking my vehicle anywhere else for maintenance unless it’s another Audi dealership. More

Always a productive and good service people. The service department did a thorough job on the install of my tires and wipers. Craig was very helpful on the follow up department did a thorough job on the install of my tires and wipers. Craig was very helpful on the follow up More

Always easy to schedule an appointment. Very flexible with drop off and pick up times. Jason was friendly and efficient as usual. Bill Call always takes the time to say hello. Its like being part of a fa with drop off and pick up times. Jason was friendly and efficient as usual. Bill Call always takes the time to say hello. Its like being part of a family. More

Consistently outstanding service every time in taking care of my Audi. From scheduling the appointment, to welcoming me in the door and reviewing work to be done, to performing the service in a quality care of my Audi. From scheduling the appointment, to welcoming me in the door and reviewing work to be done, to performing the service in a quality and efficient manner, to communicating with me, to sending me out as a happy customer -- perfection. I have worked with both Craig and Jason, and both are professional and friendly. I really appreciate that Lynwood called me to let me know that an earlier appointment was available after I left a voice message that morning -- great communication, timely, that I really appreciate. Bill helped me previously to understand the dashboard technology, which was really important. Highly recommend! More

Craig always takes good care of us and both of our Audis. Bill Call is always ready to help as well. We will be back! Bill Call is always ready to help as well. We will be back! More

Easy to schedule an appointment. Very nice work areas in the showroom. Craig and Jason are friendly and through. Great Service, in and out fast! the showroom. Craig and Jason are friendly and through. Great Service, in and out fast! More

Craig, Jason, and the service team consistently exceed expectations in their knowledge, customer focus, and professional communication. We have trusted Duncan Audi for over 15 yrs expectations in their knowledge, customer focus, and professional communication. We have trusted Duncan Audi for over 15 yrs More

Does a great job with service - very friendly and allow me to use office of whatever to get work done while I’m waiting - thank you me to use office of whatever to get work done while I’m waiting - thank you More

This was a very unpleasant experience. This is the only dealership I have been to that has tried to take my temperature during Covid and force me to sit through a presentation before they would let me test dealership I have been to that has tried to take my temperature during Covid and force me to sit through a presentation before they would let me test drive a vehicle. They also refused to bring the price of the vehicle inside the Kelley blue book guidelines. More

Excellent customer service! I bought a new Acura TLX in October 2017. Jason Fink was very helpful and provided excellent customer service. He answered all of my questions and e I bought a new Acura TLX in October 2017. Jason Fink was very helpful and provided excellent customer service. He answered all of my questions and even contacted me after the sale to see how I liked my new "ride." I have also been pleased with Rodney Anthony in the service department. He is very knowledgeable and professional. More