Parks Acura
Roanoke, VA
Filter Reviews by Keyword
By Type
Showing 128 reviews
Great new car sales If you are looking for a new Audi, Bill is your guy. No pressure sales and he allows the buyer time to make the right choice of vehicle for your need If you are looking for a new Audi, Bill is your guy. No pressure sales and he allows the buyer time to make the right choice of vehicle for your needs. Bill will not steer you wrong when your're looking for a new Audi. More
Great Dealership with pleasant and helpfu Outstanding Staff! Have enjoyed working with several Duncan Dealerships...good service and attention to our needs. This is my second Audi purchase and I am anxious to se Have enjoyed working with several Duncan Dealerships...good service and attention to our needs. This is my second Audi purchase and I am anxious to see this service and attention continue! More
Service techs of distinction The service received was thorough and completed in a timely manner. The two Duncan Acura representatives who assisted me, Rodney Anthony and Lynwood The service received was thorough and completed in a timely manner. The two Duncan Acura representatives who assisted me, Rodney Anthony and Lynwood Creel, were helpful and accommodating, taking care of details that marked their service with excellence. My car was received repaired, and with a car cleaning which was exceptional, the best I have ever experienced. More
Rodney Anthony Service I had power steering failure on my Acura Wagon, not an easy problem when your livelihood involves driving. Rodney Anthony went above and beyond to I had power steering failure on my Acura Wagon, not an easy problem when your livelihood involves driving. Rodney Anthony went above and beyond to make this a painfree repair with a minimum of inconvenience for me. Since this was my introduction to Duncan Acura, I wanted to be certain that everyone knew Rodney makes an amazing first impression, and I felt fortunate to have dealt with him. More
Brake issue appears to be corrected After 76K began having a vibration when applying brakes at highway speeds. Scheduled service at my conscience and timely uninitiated repairs. Also s After 76K began having a vibration when applying brakes at highway speeds. Scheduled service at my conscience and timely uninitiated repairs. Also supplied us with a loaner vehicle since repairs were going to take some time. Repairs seem to have solved the problem...which was all we expected. More
Great experience! My husband and I stopped by to look at a few SUV's with no intention of buying. Our experience was so wonderful we came back and bought the vehicle th My husband and I stopped by to look at a few SUV's with no intention of buying. Our experience was so wonderful we came back and bought the vehicle the following Monday! We worked with Robert Medlin. He was very personable and easy to work with! They were also extremely helpful in making sure we were able to get the most out of our trade in. More
Wonderful people This place is awesome. My husband saw a Honda CRV on line and wanted to take a look at it. We pulled onto the lot and immediately Robert Medlin was This place is awesome. My husband saw a Honda CRV on line and wanted to take a look at it. We pulled onto the lot and immediately Robert Medlin was out the door asking if he would help us. The car was actually being detailed but he went and got it for us, let us test drive it and stayed that evening well after 8 to help us. Since it was late we had to return the next day to finish the deal, because the banks were not open, but everything was complete and ready just as they promised. We even received calls the next morning to let us know how everything was going. Another thing that impresses us so much with this dealership is EVERYONE!!! went out of their way to speak to us and make us feel like more than customers, we were truly treated as friends. We highly recommend Robert Medlin if you are looking to buy a car. He's one of the BEST we have ever dealt with. More
purchase pre-owned vehicle I had been to so many car lots and dealerships when I was referred to Duncan. Actually told to ask for Robert Medlin. He was very helpful in helping I had been to so many car lots and dealerships when I was referred to Duncan. Actually told to ask for Robert Medlin. He was very helpful in helping me find the right vehicle. I have recommended him to many people. Very honest and super professional. I will definitely buy future cars from him. This dealership should be honored to have him as an employee. More
It was great My husband told the salesman what we were looking for and he took him straight to a vehicle that met our needs. Our salesman was Robert Medlin. There My husband told the salesman what we were looking for and he took him straight to a vehicle that met our needs. Our salesman was Robert Medlin. There was no pressure to buy this vehicle or any other vehicle. Robert rearranged his personal schedule to be able to stay with us and finish the deal. He called later to be sure everything was ok and to thank us for buying a car from him and Duncan. I would definitely recommend and Duncan and Robert to anyone. More
Great Car Buying Experience I would recommend Robert Medlin he was helpful, honest, professional, and very easy going. Robert provided excellent customer service, and was very k I would recommend Robert Medlin he was helpful, honest, professional, and very easy going. Robert provided excellent customer service, and was very knowledgeable on all the features/options on the Acura TLX. I would not hesitate to purchase another vehicle in the future from Duncan Acura, a very pleasant car buying experience. Thank you! More

