Parks Acura

It was great My husband told the salesman what we were looking for and he took him straight to a vehicle that met our needs. Our salesman was Robert Medlin. There My husband told the salesman what we were looking for and he took him straight to a vehicle that met our needs. Our salesman was Robert Medlin. There was no pressure to buy this vehicle or any other vehicle. Robert rearranged his personal schedule to be able to stay with us and finish the deal. He called later to be sure everything was ok and to thank us for buying a car from him and Duncan. I would definitely recommend and Duncan and Robert to anyone. More

Great Car Buying Experience I would recommend Robert Medlin he was helpful, honest, professional, and very easy going. Robert provided excellent customer service, and was very k I would recommend Robert Medlin he was helpful, honest, professional, and very easy going. Robert provided excellent customer service, and was very knowledgeable on all the features/options on the Acura TLX. I would not hesitate to purchase another vehicle in the future from Duncan Acura, a very pleasant car buying experience. Thank you! More

very nice dealership After a not so great experience the first time I came and purchased my vehicle with one guy, Robert stepped up and changed my whole experience. Thank After a not so great experience the first time I came and purchased my vehicle with one guy, Robert stepped up and changed my whole experience. Thank you for everything! More

Easygoing, honest, helpful Chris was super laid back, not pushy, not overbearing, didn't launch into a long-winded sales pitch, just there for when we had questions and wanted t Chris was super laid back, not pushy, not overbearing, didn't launch into a long-winded sales pitch, just there for when we had questions and wanted to start the process of purchasing. He was also very up-front about the price and they even showed us their results for similar cars at competing dealerships in the vicinity (I knew they were accurate because I'd seen the same cars in my online searches). Overall a very pleasant experience - I especially appreciated the lack of pushiness and helpful tips to save us money. Highly recommend. More

Great over all experience The sales rep was 100% honest and truthful about everything so I could make a good decision. His purpose seemed to be helping me get all the informat The sales rep was 100% honest and truthful about everything so I could make a good decision. His purpose seemed to be helping me get all the information about all the cars I was considering. I did not feel pressured at all, so I was comfortable coming back twice to get additional information. More

easy and warm experience I've been in the customer seen industry for a long time. good customer service is something i really appreciate. i had a great experience with this de I've been in the customer seen industry for a long time. good customer service is something i really appreciate. i had a great experience with this dealership. very respectful and welcoming community. More

Would highly recommend my sales associate Sara Acuna Sara spent a lot of time with me and was very knowledgeable about the car I was interested in. I especially liked Duncan's no hassle/haggle pricing. Sara spent a lot of time with me and was very knowledgeable about the car I was interested in. I especially liked Duncan's no hassle/haggle pricing. I did my homework and knew the price range that I wanted. Did not pressure me and gave me a price comparison on two cars that I was interested in. Very fair pricing! More

Robert Medlin is the best. I found a used truck I was looking for at Duncan. Robert Medlin was the sales rep. that worked with me. You couldn't ask for a nicer, more helpful p I found a used truck I was looking for at Duncan. Robert Medlin was the sales rep. that worked with me. You couldn't ask for a nicer, more helpful person. The truck had a locking lug nut on each wheel that neither of us knew about because they were covered up by a centerpiece cap. After I got the truck home which was over 80 miles from the dealership and found no special socket to remove the locking lugs, I carried the truck to a local dealer and had each one removed. I contacted Robert about the possibility of Duncan Acura reimbursing me for this charge and he agreed to check on it. It took some time, which was not Robert's fault (they sent check to local dealer instead of me), but eventually I received a check to completely reimburse me for having the lug nuts replaced with regular ones. I wouldn't hesitate to deal with Robert again. No pressure and just such a nice down to earth person. More

THe best car experience I have ever had I went in looking for a car and the person that helped me was Sara. She was made for that job. She was Excellent em I went in looking for a car and the person that helped me was Sara. She was made for that job. She was Excellent em More

Excellent Expereince - New Car Purchase I have only praise for the help and service that I received while buying a new Acura. The sales associate was very knowledgeable. He showed me everyth I have only praise for the help and service that I received while buying a new Acura. The sales associate was very knowledgeable. He showed me everything I wanted to see and realistically compared the pros and cons of each choice. Most remarkably, there was absolutely no pressure and I felt that I was given the time to make my decision after all my questions were answered efficiently and honestly. The manager and person who did the final paperwork with me were similarly helpful. I was extremely happy with the entire experience. More