Parks Acura
Roanoke, VA
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Helpful car shopping experience Everyone was very helpful and friendly. No pressure. Pretty and clean showroom. The souvenirs upon car purchase were useful and nice reminders of a go Everyone was very helpful and friendly. No pressure. Pretty and clean showroom. The souvenirs upon car purchase were useful and nice reminders of a good shopping experience. Pretty tag holder was appreciated and nice surprise. Felt like I got a good value and look forward to driving the car for years. Enjoying vehicle a lot. Love the free 3 month xm radio. The sales team was very accommodating and helpful. More
Robert Medlin was so helpful and took lots of time with us! We searched all over for the best deal on a 2015 Acura and Robert Medlin worked with us and we were so pleased! He was patient and took time to explai We searched all over for the best deal on a 2015 Acura and Robert Medlin worked with us and we were so pleased! He was patient and took time to explain everything to us. He was a gentleman and very informative! More
Wonderful We had to find a new car because of an accident. My husband went to look at a Honda Accord we saw on line, but it had been sold. Mike Mattox was on We had to find a new car because of an accident. My husband went to look at a Honda Accord we saw on line, but it had been sold. Mike Mattox was on the lot and showed him a really nice black one which we ended up buying with the help of Haley, who by the way did an excellent job. These people really turned our bad experience into "not so bad one". In just a little while we were leaving there with a nice car, an enjoyable experience with some really good people and some new friends. Because that's how we were treated. Like friends. More
I found my perfect car!!÷ I had Robert Medlin as my salesman. He was helpful and full of information on anything I asked him about the vehicles.. He didnt just try to sell me a I had Robert Medlin as my salesman. He was helpful and full of information on anything I asked him about the vehicles.. He didnt just try to sell me a car for the profit. He put my needs first and help me get the car I could afford and then desired! He is the best salesman I have ever had at ANY dealership! I will buy all my cars from him in the future! More
Excellent Service!! from initial phone call to check inventory to coming into the dealership the experience was fantastic. No pressure, great price for the lease and trad from initial phone call to check inventory to coming into the dealership the experience was fantastic. No pressure, great price for the lease and trade in with NO HAGGLING! Highly recommend this dealership and the folks who work here. Thank you Craig and Scott. More
Worth the Trip Our experience at Duncan Acura (Leslie, Scott & Mike) was truly a pleasure! Great hospitality was extended to us during our entire purchase process. D Our experience at Duncan Acura (Leslie, Scott & Mike) was truly a pleasure! Great hospitality was extended to us during our entire purchase process. Duncan Acura is not your typical car dealership--they strive and succeed in being a friendly, welcoming dealership. Thanks to the internet we found this gem! More
Great friendly staff from sales to service department. I went because of a recall on the airbags of my 2003 Acura. I have never been to a service department and been treated so good. We looked at the new a I went because of a recall on the airbags of my 2003 Acura. I have never been to a service department and been treated so good. We looked at the new acuras & Craig Johnson helped us and we purchased one. The service could not have been any better, this day and time you do not get service like this very often. Thanks for the great service. Lesa Mabe More
stress free experience I had my wife's acura in for service. While waiting I met Robert Medlin in the showroom. I was looking for a vehicle for myself and Robert patiently h I had my wife's acura in for service. While waiting I met Robert Medlin in the showroom. I was looking for a vehicle for myself and Robert patiently helped me find just the right one. All the employees were very courteous, helpful, and professional. More
Leslie Thomas - Our experience We were very impressed by Leslie in our recent car purchasing experience at Duncan Acura. She was exceptionally helpful, knowledgable, patient. You ha We were very impressed by Leslie in our recent car purchasing experience at Duncan Acura. She was exceptionally helpful, knowledgable, patient. You have a star employee on your hands! We were very pleased with her service, so much so that we purchased not one but two vehicles through her in a one-month window. Thank you Leslie - you're the best!! More
Easy, Relaxed, Enjoyable Experience We were looking for a car for our son in college. Robert was recommended to us, and we can understand why. He was very helpful and addressed our con We were looking for a car for our son in college. Robert was recommended to us, and we can understand why. He was very helpful and addressed our concerns without pressure. He helped us find just the right car at the right price. We have purchased several cars from other dealerships in the past, but this was our best experience. We will be back. More

