
Parks Buick GMC Kernersville
Kernersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Hood and Roof Repair My vehicle was struck by flying debris, and Vestal Buick GMC repaired the damage and made my car look like new again. Their customer service in the bo My vehicle was struck by flying debris, and Vestal Buick GMC repaired the damage and made my car look like new again. Their customer service in the body shop was amazing and they treated me like family. I would highly recommend the body shop for car repairs. More
Very poor buying experience at this dealership. I had never been to this dealership before. Stopped by a competitor first to see what they would price the vehicle I wanted at an "out-the-door" pric I had never been to this dealership before. Stopped by a competitor first to see what they would price the vehicle I wanted at an "out-the-door" price. Then went Vestal. They DID beat the pants off their competitor on the price. From there everything went down hill with the buying experience. The salesperson would not listen to me when I tried to explain what I was looking for and the way I was car shopping (I had just recently had a deer collision that totaled previous vehicle). At the end of the day, he had pissed me off When it came to getting the information that was needed to my financial institution prior to loan close, Vestal personnel seemed like they could not get the information to them and I had to call back to Vestal repeatedly to get this done. When it came to completing the deal, the figures that had been sent to the financial institution did not match with Vestal's final figures. On top of that, the finance guy, Bob, misspelled my middle name on every legal document that was signed (didn't recognize it at the time). Then about all got from the salesperson as far as any instruction on the car's features was to sit in driver's seat, push the OnStar button and talk to them, while he went for vape break. I would not steer my friends to this place without a warning: they may beat others in price, but I truly believe they have some of the most ineptitude of personnel, that simply don't pay attention to detail when it comes to the customer service experience. They ought to be ashamed!! More
Aggravating waited over 2 hours to do paperwork. Didn’t get truck when I needed it. Didn’t get bed liner put in before I came to pick it up. waited over 2 hours to do paperwork. Didn’t get truck when I needed it. Didn’t get bed liner put in before I came to pick it up. More
Great dealership Very kind staff!i went to purchase a car and they were even easy to work with! Mark provided me w an awesome car! I will be back! Very kind staff!i went to purchase a car and they were even easy to work with! Mark provided me w an awesome car! I will be back! More
Great experiene Great service and prices. Very pleased with my car buying experience at Vestal. Shannon was very helpful. Worth the drive to Kernersville from Davi Great service and prices. Very pleased with my car buying experience at Vestal. Shannon was very helpful. Worth the drive to Kernersville from Davidson County. More
Brake pads and rotors. I filled out another review but forgot the names of the employees. Wanted to do another to thank them for the wonderful service. Sorry I still can't r I filled out another review but forgot the names of the employees. Wanted to do another to thank them for the wonderful service. Sorry I still can't remember all the names. I'll try harder next time. More
Great brought car in for tires, inspection and alignment. Rental car was there at the door and I was gone. Recomend to black the new tires. I had just ha brought car in for tires, inspection and alignment. Rental car was there at the door and I was gone. Recomend to black the new tires. I had just had the car washed the day before. Clean car, dirty looking tires don't match. Just a suggestion. service has been great on 6 cars that are not General Motors made. More
Fast and Friendly I don’t trust most mechanics but every time I have done business with Vestal they have never taken advantage of me. They give me good prices and keep I don’t trust most mechanics but every time I have done business with Vestal they have never taken advantage of me. They give me good prices and keep to their promise of appointment times, cost of repair, and their best recommendations. More
Awesome experience Our salesperson went above and beyond to help us get the truck my husband was wanting. Ira was a very good sales person who answered all our questions Our salesperson went above and beyond to help us get the truck my husband was wanting. Ira was a very good sales person who answered all our questions. The only thing that was not totally wonderful was when someone punched the wrong car number in and got my husbands hopes up that he could afford to buy the AT4 he wanted so bad. This was no reflection on Ira who did an awesome job! Thanks Sheila Cole More