Parks Chevrolet Richmond

Buying a New Car My car recently gave out on me, which was very unexpected while in the midst of all the natural disasters. After trying two other dealerships, I decid My car recently gave out on me, which was very unexpected while in the midst of all the natural disasters. After trying two other dealerships, I decided to check out Royal Chevrolet considering my current car was a Chevrolet. When I walked in, Bill met me at the door. I sat down with Bill and explained to him my situation, I need a new car, I didn't have a down payment, and I need it as soon as possible so that I could get back and forth to work. We went to check out the lot and Bill informed me of the current the current deals the dealership had to offer. I test drove a total of 3 cars, in the pouring rain, all which Bill did an amazing job at explaining the features. I settled on a car and we began the process. Unfortuantely, the car I settled on was going to be out of my budget for monthly payments. So we decided to test drive another car which happen to be my favorite car, a dodge charger ,and knew I had to have it. After spending about five hours at the dealership working with Bill, we decided to finish up in the morning once I brought in more documentation. I came back the next morning with my paperwork and insurance quotes. After continuously working with Bill, we managed to get me in my favorite car with payments lower than we anticipated. Bill will make sure everything is in your best interest. He is an extremely friendly person and will make sure that you're completely comfortable through the whole process. I felt like I was being a difficult customer but he was extremely patient with me. I would recommend anyone looking for a new or used car to visit Bill Carchman at Royal Chevrolet, W. Broad St Richmond, Va. More

Everything was great! My experience with Royal Chevrolet was more than I can ask for. The day that I came in to make everything official I was in the worse mood, however Ro My experience with Royal Chevrolet was more than I can ask for. The day that I came in to make everything official I was in the worse mood, however Royal Chevrolet made my day so much better. I left there with a smile on my face and my dream car! Thank you Royal! More

I am a loyal Cheverolet supporter.. . this is 3rd new Malibu Bill Carchman was very helpful. He was patient and seemed to have knowledge of the product and said he will help me with the cell phone paring when I Bill Carchman was very helpful. He was patient and seemed to have knowledge of the product and said he will help me with the cell phone paring when I get the car on Sept. 24. . Rusty Sneed told me the price out the door was $31.000. That price was incorrect. More

Thanks!!! Everything was great!! Handled professionally and in a timely matter!!! Bill is a outstanding salesman and i will highly recommend Royal yo anyone i k Everything was great!! Handled professionally and in a timely matter!!! Bill is a outstanding salesman and i will highly recommend Royal yo anyone i know who’s looking to purchase a automobile! This is my 3rd vehicle with Royal and i look forward to doing business with you’ll in the future. Thanks again!!! More

Excellent service My sales rep Bill and finance guy Anthony were excellent, they were very helpful, informative, polite, and went above and beyond to make sure all my e My sales rep Bill and finance guy Anthony were excellent, they were very helpful, informative, polite, and went above and beyond to make sure all my expectations were met. More

Great Chevy Traverse experience Overall the process was great as we came in trying to figure out exactly what we wanted, and Bill and the entire staff was seamless in helping up find Overall the process was great as we came in trying to figure out exactly what we wanted, and Bill and the entire staff was seamless in helping up find the perfect car. More

Investigating the purchase of a 2018 Colorado pickup truck When we walked into Royal Chevrolet, we went to talk and compare prices . I did not intend to purchase a vehicle at this time. The staff, Bill Carchma When we walked into Royal Chevrolet, we went to talk and compare prices . I did not intend to purchase a vehicle at this time. The staff, Bill Carchman and Bob Moore were extremely helpful and even went to see if there were any other dealers that had a comparable model in stock ( we had informed Heritage Chevrolet we would be there to see what they had around 7:00 PM) . After talking this over , we decided we appreciated what Royal had to offer and what they had done to prevent us from wasting time looking for a similar truck. I prefer dealing with smaller family owned businesses since I feel they appreciate our patronage better. More

Very attentive and thorough They did a great job of making us feel like important customers and making sure we got what we were looking for and needed. The employees clearly comm They did a great job of making us feel like important customers and making sure we got what we were looking for and needed. The employees clearly communicated with one another about our needs as well. More

Buying my 2014 Chevrolet Silverado 1500 z71 This dealership was a nice place well kept. The people there want to sell you a great vehicle they are not in it for the money they Are there to make This dealership was a nice place well kept. The people there want to sell you a great vehicle they are not in it for the money they Are there to make people’s lives better. Can’t ask for better service. More

Great experience I had a very great experience purchasing my new truck the customer service was and still is great. No hidden prices like most dealerships. Love my tru I had a very great experience purchasing my new truck the customer service was and still is great. No hidden prices like most dealerships. Love my truck. Thanks. More