Parks Chevrolet Richmond

Totaly Awesome Experience I hop that my initial review went through. I was in the process of verifying my e-mail when the screen went blank. You can contact me by e-mail or ph I hop that my initial review went through. I was in the process of verifying my e-mail when the screen went blank. You can contact me by e-mail or phone. This was the best experience in purchasing a new vehicle I have ever had. My salesperson Michelle Headley was very professional, and the entire team went out of there way to see that I got what I wanted and fulfilled my needs. I would recommend that any one looking to purchase a new or used vehicle, that they visit Royal Chevrolet. I guarantee that they will not walk away disappointed. Like I mentioned before, The purchasing of my new truck at Royal Chevrolet was an "awesome experience". More

Awesome Had a awesome experience. Made us feel special with out being pushy. Best experience, felt like we were working with family. Honest, I dreaded having Had a awesome experience. Made us feel special with out being pushy. Best experience, felt like we were working with family. Honest, I dreaded having to purchase a new vehicle in the past. Royal team has really changed that. More

Best Suburban dealer in Richmond area I knew specifically what I wanted in a new Suburban and Rusty Snead found the car. I was pleased with the whole buying process and recommend Rusty an I knew specifically what I wanted in a new Suburban and Rusty Snead found the car. I was pleased with the whole buying process and recommend Rusty and Royal for a positive experience. More

Customer service was excellent Royal Chevrolet has great customer service.They met all of my need and did not have to be there all day and half of the night.they are well organized. Royal Chevrolet has great customer service.They met all of my need and did not have to be there all day and half of the night.they are well organized. Thanks for your service. More

Outstanding customer service from all at Royal. This is my second truck purchased from Royal, both working with Steve. Knowing that the diesel trucks are limited in supply, Steve found two trucks an This is my second truck purchased from Royal, both working with Steve. Knowing that the diesel trucks are limited in supply, Steve found two trucks and brought in a very nice 2016 Silverado 2500HD Duramax Diesel Crew Cab. Steve does a great job working with me and my busy schedule, he found exactly what I was looking for and let me decide between which of the two trucks to bring in. So even if they don't have the exact vehicle you are looking for they will get what you want very quickly and bring it in, while still providing a great price. The Royal dealership is excellent, very easy to work with and the top dealer in Richmond. It is a local family owned business, with many long term employees. The service department including Tony is also outstanding and very trustworthy. More

Top Notch Hands down, the best car buying experience I've had. We came to Royal after a bad experience at another dealership in town. The experience was night a Hands down, the best car buying experience I've had. We came to Royal after a bad experience at another dealership in town. The experience was night and day. We worked with Josh Harris who has impeccable knowledge about all of the vehicles. He was patient and not AT ALL pushy like some other dealerships. He helped us narrow down what we wanted and made sure all of our questions were answered. He stayed in contact with us throughout the process but was never overbearing. He worked really hard to get me the best deal on a car that was exactly what I was looking for. We also worked briefly with his colleague Vince who was very professional and knowledgeable. His managers Mike and Luke were very helpful in making this a pleasant experience as well. We love our new 2016 Chevy Traverse and will be sending all of our friends and family their way! More

Jason Foster and Luke Reid and Royal Chevrolet My wife and I have been purchasing and driving new Chevrolet products for thirty-two years. We have bought them from dealers in CA and PA and NJ and My wife and I have been purchasing and driving new Chevrolet products for thirty-two years. We have bought them from dealers in CA and PA and NJ and our experience at Royal Chevrolet was excellent and matches any we have had in the past. Jason and Luke were excellent and made the process as simple as possible. I highly recommend Royal Chevrolet. More

Excited Upon walking into the dealership, my mind was made up as to what I wanted, although I had just purchased a new car from another dealership nine months Upon walking into the dealership, my mind was made up as to what I wanted, although I had just purchased a new car from another dealership nine months earlier. Josh Harris greeted me promptly and went straight to work on making my dreams become a reality. He listened to me and heard my many requests. He also followed through with the entire process with no complaints and in a timely manner. His determination and patience landed me in a my 2015 camero. I would highly recommend not just the dealership, but Josh Harris as well! Great teamwork from the entire staff! More

World Class Car Buying Experience The Royal Chevrolet family dealer has always been a staple in the Richmond Va area. Their attention to detail and commitment to providing a very plea The Royal Chevrolet family dealer has always been a staple in the Richmond Va area. Their attention to detail and commitment to providing a very pleasant experience when it came to purchasing my new car. My Salesman Jason was superb in handling the transaction and providing an excellent overview of the features on my new Tahoe. I highly recommend Royal Chevrolet to anyone looking for a new vehicle purchase as the experience is First Class!! More

Just a Really Great Experience Over the last year the Wife and I both made purchase's at Royal . Her buying experience is what lead me to make the visit to Jason . One 2015 Impal Over the last year the Wife and I both made purchase's at Royal . Her buying experience is what lead me to make the visit to Jason . One 2015 Impala and a used 2015 Suburban later we are both set with 2 really nice vehicles. I had shopped and done research for about a month , but all the research couldn't match the knowledge that Jason has of the vehicles he sells. Everyone we have dealt with at Royal was Spot on . Thanks to everyone !! Thanks Again Connie & Dennis Armentrout More