Parks Chevrolet Richmond

Customer Services at its best! Purchasing my 2nd Equinox was indeed a breeze. Thanks again to Ron Carter! I will definitely come back for my next vehicle in 2020! Great job, Guy Purchasing my 2nd Equinox was indeed a breeze. Thanks again to Ron Carter! I will definitely come back for my next vehicle in 2020! Great job, Guys. More

They make it easy. I am glad to say that I have a salesman and a dealership to work with for life. Nothing but 5 stars for Matt Ridley and Luke Reid in the whole proces I am glad to say that I have a salesman and a dealership to work with for life. Nothing but 5 stars for Matt Ridley and Luke Reid in the whole process of buying a new Tahoe for my wife. They were both able to make this deal a very enjoyable process, and I would recommend them to anyone in the market for a new car. More

Greatest customer service . Greatest deals. I was in the market for a silverado so i came to royal chevrolet. Greatest decision. The staff here is as friendly as they can be . Josh harris a s I was in the market for a silverado so i came to royal chevrolet. Greatest decision. The staff here is as friendly as they can be . Josh harris a sales perso. helped me out alot .he actualy took the time to explain every single detail i wanted to know and needed to know. Great guy . Ask for him if u planning on getting a vehicle. Also luke and mike helped me on getting a greqt deal on a 2016 silverado the by far beat other competitions . Thank you royal chevrolet couldnt be any happier. More

Totaly Awesome Experience I hop that my initial review went through. I was in the process of verifying my e-mail when the screen went blank. You can contact me by e-mail or ph I hop that my initial review went through. I was in the process of verifying my e-mail when the screen went blank. You can contact me by e-mail or phone. This was the best experience in purchasing a new vehicle I have ever had. My salesperson Michelle Headley was very professional, and the entire team went out of there way to see that I got what I wanted and fulfilled my needs. I would recommend that any one looking to purchase a new or used vehicle, that they visit Royal Chevrolet. I guarantee that they will not walk away disappointed. Like I mentioned before, The purchasing of my new truck at Royal Chevrolet was an "awesome experience". More

Awesome Had a awesome experience. Made us feel special with out being pushy. Best experience, felt like we were working with family. Honest, I dreaded having Had a awesome experience. Made us feel special with out being pushy. Best experience, felt like we were working with family. Honest, I dreaded having to purchase a new vehicle in the past. Royal team has really changed that. More

Best Suburban dealer in Richmond area I knew specifically what I wanted in a new Suburban and Rusty Snead found the car. I was pleased with the whole buying process and recommend Rusty an I knew specifically what I wanted in a new Suburban and Rusty Snead found the car. I was pleased with the whole buying process and recommend Rusty and Royal for a positive experience. More

Outstanding customer service from all at Royal. This is my second truck purchased from Royal, both working with Steve. Knowing that the diesel trucks are limited in supply, Steve found two trucks an This is my second truck purchased from Royal, both working with Steve. Knowing that the diesel trucks are limited in supply, Steve found two trucks and brought in a very nice 2016 Silverado 2500HD Duramax Diesel Crew Cab. Steve does a great job working with me and my busy schedule, he found exactly what I was looking for and let me decide between which of the two trucks to bring in. So even if they don't have the exact vehicle you are looking for they will get what you want very quickly and bring it in, while still providing a great price. The Royal dealership is excellent, very easy to work with and the top dealer in Richmond. It is a local family owned business, with many long term employees. The service department including Tony is also outstanding and very trustworthy. More

Customer service was excellent Royal Chevrolet has great customer service.They met all of my need and did not have to be there all day and half of the night.they are well organized. Royal Chevrolet has great customer service.They met all of my need and did not have to be there all day and half of the night.they are well organized. Thanks for your service. More

Top Notch Hands down, the best car buying experience I've had. We came to Royal after a bad experience at another dealership in town. The experience was night a Hands down, the best car buying experience I've had. We came to Royal after a bad experience at another dealership in town. The experience was night and day. We worked with Josh Harris who has impeccable knowledge about all of the vehicles. He was patient and not AT ALL pushy like some other dealerships. He helped us narrow down what we wanted and made sure all of our questions were answered. He stayed in contact with us throughout the process but was never overbearing. He worked really hard to get me the best deal on a car that was exactly what I was looking for. We also worked briefly with his colleague Vince who was very professional and knowledgeable. His managers Mike and Luke were very helpful in making this a pleasant experience as well. We love our new 2016 Chevy Traverse and will be sending all of our friends and family their way! More

Jason Foster and Luke Reid and Royal Chevrolet My wife and I have been purchasing and driving new Chevrolet products for thirty-two years. We have bought them from dealers in CA and PA and NJ and My wife and I have been purchasing and driving new Chevrolet products for thirty-two years. We have bought them from dealers in CA and PA and NJ and our experience at Royal Chevrolet was excellent and matches any we have had in the past. Jason and Luke were excellent and made the process as simple as possible. I highly recommend Royal Chevrolet. More