Parks Chevrolet Richmond

New Car I received a call on Friday, August 7th from Tiffany asking me about any intention of buying a new car. While I wasn't in the market for a new car, s I received a call on Friday, August 7th from Tiffany asking me about any intention of buying a new car. While I wasn't in the market for a new car, she was so persuasive, I agreed to come into the dealership. Mike Dingess was outside when I pulled up with another gentleman.His engaging personality was so contagious that I listened to him. While I listened to him, he also listened to me. He didn't try to oversell me or get me interested in anything I didn't want. I don't know if I would have bought my car if I didn't work with Mike. More

Best vehicle buying expierience ever! Ron Carter was superb in his help and guidance, he was very gracious and courteous throughout the whole buying process. I never felt pressured either Ron Carter was superb in his help and guidance, he was very gracious and courteous throughout the whole buying process. I never felt pressured either by him or Bob Moore as we worked through finding the vehicle that I wanted and needed. I would not only recommend this dealership but would strongly encourage giving them a try. More

My purchase of my Ford Focus. I want to give 5 stars to Mykale Adams! His customer service is excellent! He's was referred to me a couple of weeks ago. When I finally got a chance I want to give 5 stars to Mykale Adams! His customer service is excellent! He's was referred to me a couple of weeks ago. When I finally got a chance to get to the dealership he was ready to go. He allowed me to test drive what I thought I wanted. And then asked me to be open. He showed me the Focus and all the great features and mirrored them to my business, personality and lifestyle. I hadn't bought a car in 11 years. Mykale made it an enjoyable experience! And he shared his trailmix with me! Thank you Mykale! Regina Lee More

Excellent buying experience Buying a new vehicle can sometimes be a stressful experience as there are so many choices in vehicle configuration and options. Rusty Snead worked wit Buying a new vehicle can sometimes be a stressful experience as there are so many choices in vehicle configuration and options. Rusty Snead worked with me in a very supportive manner and was always eager to answer questions about the Chevrolet product line. I can not say enough about the positive experience I had in purchasing my first new Colorado from Rusty! More

Great new truck buying experience This was our second purchase from Rusty Snead at Royal Chevrolet. Both were very positive experiences. Rusty is straight forward and truly took what o This was our second purchase from Rusty Snead at Royal Chevrolet. Both were very positive experiences. Rusty is straight forward and truly took what our needs where into consideration before recommending a model or feature package. There were no high pressure sales techniques and all options were expalined clearly and in great detail before purchase. We would absolutely recommend them to anyone looking purchase a vehicle. More

Pleasant car buying experience Had no intention of buying a Tahoe from Royal when I entered the building. I was just curious as to what features were on the vehicle compared to a Y Had no intention of buying a Tahoe from Royal when I entered the building. I was just curious as to what features were on the vehicle compared to a Yukon. I had decided to buy the Yukon. I was pleasantly surprised at Michelle's knowledge of the Tahoe and its comparison to the Yukon. She wanted my business and the Yukon dealer I had been dealing with did not seem too interested. Very positive experience and I would recommend Royal to others. More

Excellent service excellent sales team, Mike is a very experienced sales person, offering answers to all our questions in regards of the truck we decide to purchase ( C excellent sales team, Mike is a very experienced sales person, offering answers to all our questions in regards of the truck we decide to purchase ( Chevy Silverado). More

Rusty Snead and Royal Chevrolet Team Rusty Snead and the team at Royal Chevrolet were very straight forward and efficient. Rusty was an experienced salesperson who was extremely familiar Rusty Snead and the team at Royal Chevrolet were very straight forward and efficient. Rusty was an experienced salesperson who was extremely familiar with Chevrolet vehicles. He had the unique ability to quickly understand my needs such that my time at the dealership was well spent. I drove from out of town to purchase a new vehicle with a trade-in. Pricing was fair, competitive and straight forward. It was quite obvious that Royal not only wanted my business but they also wanted me to be very satisfied. They worked hard to plant the seed for repeat business. More

My first It was my very first time buying a car, with the help of my dad, of course. We were automatically greeted with kindness when we first walked up. Vince It was my very first time buying a car, with the help of my dad, of course. We were automatically greeted with kindness when we first walked up. Vince, our sales associate, was very friendly, helpful, informative and patient. Trust me, when dealing with a father isn't easy, and Vince still kept a smile on his face and did everything he could to keep us (mostly my dad) satisfied. Vince especially made the "buying a car" process not so scary. That was huge plus for me. At the end of the day, I ended up with a car at a great price. More

Pretty easy buying experience. Bought a Colorado here and they had to search pretty far to get me what I wanted but they came through. The actual purchase experience was pretty simp Bought a Colorado here and they had to search pretty far to get me what I wanted but they came through. The actual purchase experience was pretty simple and painless. Everyone was really friendly. Very happy with my truck so far. :) More