Parks Chevrolet Richmond

AWESOME! Why go anywhere else? After dealing with an unprofessional Ford dealer I decided to look at a Chevy car. To my surprise Tammy was great & showed us what we were looking for After dealing with an unprofessional Ford dealer I decided to look at a Chevy car. To my surprise Tammy was great & showed us what we were looking for. Even negotiation with Bob, the New Car Manager was pleasant. Everything whet smooth & I took home a new 2014 Cruze. Costumer service didn't stop there. Two days after my purchase Dino, the Finance Manager contacted us to let us know that our 0% APR finance that we took was NOT the best deal. If we took the 1.9% APR we could get more rebates & save an additional $840.00 (my husband did the math too). What deal call you to save you more money? Their business is to sell cars but they provide great customer service, save YOU money & make sure that you are happy with your purchase. We'll be back very soon for a car for my daughter! More

Will never go anywhere else! I was sent to Royal Chevrolet after multiple trips to an unnamed competition. The level of professionalism by Jason Foster and the other staff was to I was sent to Royal Chevrolet after multiple trips to an unnamed competition. The level of professionalism by Jason Foster and the other staff was top notch. I could tell from the start that they care about and stand beside their products. I went in looking and came out with a brand new truck! Jason knew his stuff and could not have been more pleasant to work with. The entire staff whether it be sales, financing or service, deserve a five star rating. If you are looking for a truck, or any vehicle, Royal Chevrolet is the place to go! More

GREAT SERVICE Mr. George Byrnes and Barry Goodin were very professional in handling my requests for my 2014 Cruze. I really appreciate these gentlemen’s knowledge Mr. George Byrnes and Barry Goodin were very professional in handling my requests for my 2014 Cruze. I really appreciate these gentlemen’s knowledge and expertise in vehicles at Royal Chevrolet! I have been a customer at Royal Chevrolet for many years and I am always greeted with professional and courteous manner. Terry A. Dove More

Phenomenal!!!! Everyone was soooo friendly and helpful! I felt no pressure and the cars basically sell themselves! I sincerely appreciated the honest approach and Everyone was soooo friendly and helpful! I felt no pressure and the cars basically sell themselves! I sincerely appreciated the honest approach and patience in answering my many questions. I feel that your staff truly backs their products and are sincere in wanting to help and put the customer's situation into perspective. You found a true fit for me in my new manual transmission 6 speed Cruze! I am already loving driving my new car!!! More

Royal treats you like Royalty! Buying your first car is a memory you never forget, and the boys at Royal made it a amazing experience. Everything from the test drive to paperwork wa Buying your first car is a memory you never forget, and the boys at Royal made it a amazing experience. Everything from the test drive to paperwork was smooth sailing. Matt Ridley made me feel completely comfortable during my test drive, and even showed and help set up my Bluetooth interface, without taking all the fun out of playing with all the fancy features that come in new cars. They explained and answered all my questions, however redundant and silly, in a manner that I understood. Everyone was friendly and professional, from the management, sales, to financing. A+ with extra credit! More

Outstanding I am very please with the services that Mr. Ridley provided. He is an outstanding salesman with a very professional attitude. I will buy my next new I am very please with the services that Mr. Ridley provided. He is an outstanding salesman with a very professional attitude. I will buy my next new car from Matthew Ridley. More

2014 Chevorlet Camaro The best experience so far in buying a car, everyone is very friendly and helpful and want to make sure that the customer is taken care of from start The best experience so far in buying a car, everyone is very friendly and helpful and want to make sure that the customer is taken care of from start to finish. Would recommend to anyone. More

The Best Car Dealership on the Planet I've purchased many vehicles in my life in different states,the experience I had with Wayne Church was far above and beyond any! Wayne and Royal Chevy I've purchased many vehicles in my life in different states,the experience I had with Wayne Church was far above and beyond any! Wayne and Royal Chevy are mine for life! More

Great staff and friendly service! I was thoroughly impressed from the service I received from Vince in the service department. Not only did he quickly take care of my issue in a very f I was thoroughly impressed from the service I received from Vince in the service department. Not only did he quickly take care of my issue in a very friendly and caring manner but he also followed up to make sure that my problem was taken care of. Both the service and parts department were quick and thorough in helping me. I've never received better service from a car service business, especially a dealership. They really stood by and proved the motto ''the dealership that's different.'' What I thought would just be a one time visit definitely turned into my new found car service spot to visit whenever I have an issue or need regular maintenance. Thanks Vince and to the rest of the Royal Chevrolet staff! More

Thanks to the staff at Royal The staff at Royal Chevrolet are great. Thanks to Robert Johnson for helping us with our new car purchase. We also thank Bob Moore for all of his h The staff at Royal Chevrolet are great. Thanks to Robert Johnson for helping us with our new car purchase. We also thank Bob Moore for all of his help. Everyone there is very friendly and helpful. More