Parks Chrysler Dodge Jeep Ram Gastonia

Great salesman Salesmen was great to work with. However finance department tried to play fast talking games but quickly fixed after being called out on it. Pay close Salesmen was great to work with. However finance department tried to play fast talking games but quickly fixed after being called out on it. Pay close attention to your paperwork at time of signing. I have to take responsibility for it because I let my guard down and just signed away. After looking at paperwork when I got home I noticed some charges that wasn’t discussed with me before signing. The options were discussed but no amounts were every mentioned. For example I was told we would get 4 oil changes over the next two years, no price was given for it, so I assumed it was free. Once again my fault for not asking or reviewing paperwork. I live 40 mins from the dealership and wouldn’t drive that far for a free oil change. Once I read paperwork I notice they weren’t free but was sold to me for $399.99. Don’t think I would pay in advance for oil changes that I have to drive 40 mins one way for. A $30k sale was going to cost $45k if it went to full term. Luckily contract was done on a Sunday evening and finance guy agreed to redo my contract on Monday morning. After new contract was complete I saved over $10k after removing all extra add ons. I take responsibility for it but just leaves a bad taste in my mouth because it happened. More

Rob did a good job on getting a good price on Jeep Compass. Like the full extended warranty. Associates were very friendly and knowledgeable. Will visit this dealership again. Compass. Like the full extended warranty. Associates were very friendly and knowledgeable. Will visit this dealership again. More

Great experience! I thought I would be there for hours, but Carlos took care of everything quickly. They made the numbers work and I was out the door in a new Gladiator. Thanks Carlos for all your help t but Carlos took care of everything quickly. They made the numbers work and I was out the door in a new Gladiator. Thanks Carlos for all your help thru texts before I even got there. More

Nice job! We were hoping for an easy transaction and that's just what it was. Donte was great! Everyone was friendly and helpful. It didn't take as long as we e We were hoping for an easy transaction and that's just what it was. Donte was great! Everyone was friendly and helpful. It didn't take as long as we expected. They gave us a fair deal for our trade-in and we drove away happy with the car we wanted! More

Went in looking for a new truck at a decent price. I was overwhelmed with how much effort they put in to find the right truck for me in a price point I could afford. Easy, pain free way to buy a vehicle and overwhelmed with how much effort they put in to find the right truck for me in a price point I could afford. Easy, pain free way to buy a vehicle and definitely a place I will return to in the future. Danny was awesome and very knowledgable. More

Excellent Customer service James was very pleasant and helpful and he made me feel very comfortable. We talked as though we were friends for a long time. Great James was very pleasant and helpful and he made me feel very comfortable. We talked as though we were friends for a long time. Great More

Gerald Morrison was a pleasure to work with. He treated me with patience and respect and even though I came in with my husband he realized that I was the buyer and catered to what wanted and needed. Great me with patience and respect and even though I came in with my husband he realized that I was the buyer and catered to what wanted and needed. Great experience! More

Buying truck form Gastonia Chrysler Dodge, Jeep Danny Craig treated my husband and I great. He was very knowledgeable and professional. I would have to say the fastest and friendliest truck buying Danny Craig treated my husband and I great. He was very knowledgeable and professional. I would have to say the fastest and friendliest truck buying experience I have ever had. More

Rick upton and my finance team made this car buying experience easy and fast they really know how to take care of a customer they all treat everyone that comes to Gastonia dodge dealership like family experience easy and fast they really know how to take care of a customer they all treat everyone that comes to Gastonia dodge dealership like family thanks for helping me get into my new Dodge Ram More

My family and I had a great experience with the Gastonia dealership. Everything was handled professionally with great customer service. I would feel comfortable recommending anyone to this dealership! dealership. Everything was handled professionally with great customer service. I would feel comfortable recommending anyone to this dealership! More