Parks Chrysler Dodge Jeep Ram Gastonia

After purchasing two vehicles from this dealership, we are highly dissatisfied. During the initial inspection of one of the Jeeps, we found several things that needed to be fixed, including broken parts i are highly dissatisfied. During the initial inspection of one of the Jeeps, we found several things that needed to be fixed, including broken parts in the dash and dirty visors. After writing these down and the dealer committing to fixing them, the dealer backed out of their promise and said that they spent too much money fixing the bumper, and couldn't fix the other things wrong with the car. Additionally, after 2 months of owning one Jeep, 2 sensors on the transmission have failed, and the dealership refuses to fix the issue, resulting in a repair that's over $600. This dealership has terrible customer service and I would not return or recommend this place to my friends. More

This was the best car buying experience that we've had. Karl was wonderful to work with, he truly wanted us to be happy with our purchase. He was very helpful and knowledgeable. We would recommend thi had. Karl was wonderful to work with, he truly wanted us to be happy with our purchase. He was very helpful and knowledgeable. We would recommend this dealership/Karl to our friends. More

Bought a ford mustang with low miles. Salesman (kelvin maple) was extremely helpful, honest and friendly through the entire process. I look forward to visiting the dealership in the future for other vehi maple) was extremely helpful, honest and friendly through the entire process. I look forward to visiting the dealership in the future for other vehicles. More

Kelvin Maple took real good of me when I came in. I didn't purchase a vehicle, because of credit reason. He let me know what I needed to do in order to purchase a vehicle. I will purchase a vehicle f didn't purchase a vehicle, because of credit reason. He let me know what I needed to do in order to purchase a vehicle. I will purchase a vehicle from him at the first of the year. I will recommend all my friends and family to Gastonia Chrysler to see Kelvin Maple. More

I recently purchase a 2012 Chrysler 200 my sales person was kevin Maple. From the moment I arrived at the dealership Mr. Maple went over and above "EXCELLENT " customer service. Mr. Maple made me feel comf was kevin Maple. From the moment I arrived at the dealership Mr. Maple went over and above "EXCELLENT " customer service. Mr. Maple made me feel comfortable about the process of buying a car. For I was a victim of identity theft and thought it would be much to impossible to purchase a car. But, Mr. Maple kindly put to rest all of my worries and concerns by having much patience while answering all of my question and concerns. Kevin Maple is a GREAT asset for this dealership I felt like the company was my very own family that's the atmosphere Mr. Maple created for me. I have friends and family whom I know have encouraged to see Kevin Maple for they too is looking for the right dealership and now like myself they don't need to look no more. Thank You Kevin Maple for making my dream come true! Im thankful for my car! Another, person whom I would HIGHLY like to THANK is Mr. Rob lovelace. I had the pleasure of meeting this wonderful man on a return visit at the dealership Mr. Rob proved to be a man of his word I will forever be much appreciated to the act of kindness, loyalty, faithfulness and trust I personally can say Rob lovelace walk in. Thank You for making a difference in a customer life! More

I came to visit the dealership in September because I was ready to trade in my 2006 Chevy Impala SS and I heard good things about the new model Dodge Charger. Kelvin Maple assisted me in finding the vehicle ready to trade in my 2006 Chevy Impala SS and I heard good things about the new model Dodge Charger. Kelvin Maple assisted me in finding the vehicle that I was looking for. He listened to my preferences and was able to find the perfect match for me, a 2012 Dodge Charger. He was not like most car salesmen, who try to sell you anything just to get themselves a commission, he actually listened to what I wanted and presented me with the car that I had been looking for. He also was very knowledgable about the specs of the vehicle and with some of the reported issues with the car. He was honest and knowledgable, all the keys to great customer service. More

Great experience. Jerry really helped me get the car I always wanted for an affordable price. He gave me all the information I needed so that I was not clueless. always wanted for an affordable price. He gave me all the information I needed so that I was not clueless. More

We have bought vehicles from Danny Craig since 1982 after we moved to Gastonia. We only buy from him. He has always been very courteous and helped us find the best deal. We always buy new and keep our autos we moved to Gastonia. We only buy from him. He has always been very courteous and helped us find the best deal. We always buy new and keep our autos for many years. We traded in our 2001 grand caravan today for a 2014 grand caravan. The other people we met today were very friendly. The service department is also very helpful when our vehicles need service. As far as we are concerned, this is the only place we will ever purchase a vehicle and we will always request Danny Craig. More

absolutely, the worst dealer experience EVER.... Never got a call back when I was told, waited till next day I called back three times finally said he was busy after I returned his call 3 minutes later so got a call back when I was told, waited till next day I called back three times finally said he was busy after I returned his call 3 minutes later so I hung up and the manager returns my call and raises his voice at me for hanging up. Never will I spend my money or a company like this what an A@#$%% manager. I will go to Stateline and buy a 39,000 dollar jeep. More

KARL LOGAN WAS VERY HELPFUL AND PROFESSIONAL IN FINDING WHAT I WAS LOOKING FOR IN A VEHICLE. IN ADDITION, HE ACHIEVED AN ACCOMPLISHED IN GETTING ME THE RIGHT VEHICLE AT THE LOWEST PRICE; FOR THAT I GIVE HI WHAT I WAS LOOKING FOR IN A VEHICLE. IN ADDITION, HE ACHIEVED AN ACCOMPLISHED IN GETTING ME THE RIGHT VEHICLE AT THE LOWEST PRICE; FOR THAT I GIVE HIME A FIVE STAR RATING BECAUSE HE WEN'T BEYOND THE CALL OF DUTY!!! ALSO, I HAD THE CHANCE TO MEET RICH WELLE A (SELLS MANAGER), WHICH ALSO MADE IT POSSIBLE THROUGH HIS HARD WORK TO HELP WITH THE LOWEST PRICE POSSIBLE THANKS SO MUCH RICH!!!!!! More