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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
926 Reviews
Call Service Center (352) 565-9023

926 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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May 03, 2025

Dishonest, tries to sell you services that are not needed or that don't yet correspond. More

by mig.mn432
Recommend Dealer
No
Employees Worked With
Rylee Terry
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May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. It is our job to provide you information about necessary services needed on your vehicle. Always feel free to give me a call directly with any questions or needs you may have regarding your vehicle or visit. Look forward to answer any questions or concerns you may have. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 03, 2025

The wait time was longer than quoted (1. 5hrs vs. 1 hr). The appointment I made was for a new car maintenance and oil change. When I arrived the appointment was not made for a new car (tried More

by Sarahscato
Recommend Dealer
No
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May 03, 2025

I wouldn't trust my vehicles with anyone else. Parks always takes the best care of me! More

by skoryd
Recommend Dealer
Yes
Employees Worked With
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Muldoon
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May 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for the trust and loyalty! We're honored to take care of your vehicles and look forward to continuing to provide the best service possible. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 03, 2025

Friendly and Professional I had a great experience buying my new vehicle. I highly recommend Parks of Gainesville! More

by Bryan Campen
Recommend Dealer
Yes
Employees Worked With
Matt Miranda
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May 03, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Bryan, and congratulations on your new vehicle! We’re glad you had a friendly and professional experience. We appreciate your recommendation and look forward to seeing you again when it’s time for service! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 03, 2025

He was very courteous and easy to work with. Overall did a great job. We will be switching from starke to you because of the great service! More

by Sboushon
Recommend Dealer
Yes
Employees Worked With
Fraser
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May 03, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words and for choosing to make the switch! We’re glad Fraser provided courteous and excellent service—it means a lot to us. We look forward to taking care of you and your vehicle in the future! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 02, 2025

I sat there all day with a toddler just to find out that they didn't have the part even though I confirmed on the phone that the part was there before I arrived More

by cassy.hujus94
Recommend Dealer
No
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May 02, 2025 -

Parks Ford Lincoln of Gainesville responded

cassy.hujus94, Thank you for providing your feedback. I'm very sorry that your visit did not go as expected. Please feel free to call me with any questions or concerns you may have regarding your vehicle. It is our goal to provide your with an excellent service experience. You can reach me on my mobile at 703.898.7118 to go over the visit. Sincerely, Gerald Acevedo Service Manager Parks Hyundai

May 02, 2025

So convenient and the auto technician went over everything. Love this convenience and would recommend this dealership to all my friends. More

by reay_sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto tech
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May 02, 2025 -

Parks Ford Lincoln of Gainesville responded

reay_sharon, Thank you for leaving a 5 star review! We appreciate your business and value your feedback. On behalf of my colleagues we look forward to seeing you at your next service visit. We wish you all the best! Sincerely, Gerald Acevedo Service Manager Parks Hyundai

May 02, 2025

The mechanic seemed to be a little less than average. Levin was on point. He was perfect and knew exactly what needed to be done to the car. It was a very good experience. More

by Aaronjscott1978
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
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May 02, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad Levin was on point and made sure everything was taken care of properly. We're happy to hear you had a good experience and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 30, 2025

truck was picked up for an oil change at 8:30am and I didn't get it back until around 5pm. That would be fine, the problem is I tried to reach out to get an ETA multiple times and never got a return call More

by adamscutler87
Recommend Dealer
Yes
Employees Worked With
Fraser
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May 01, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I understand your frustration, especially with the lack of communication during your visit. I’d like to reach out to you personally to discuss your experience and work toward making it right. I’ll be giving you a call soon, but please feel free to contact me directly as well. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 01, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you again for your feedback. I tried to reach out but was unable to get in touch with you. Please give me a call at your convenience on my mobile number. Thank you, and I hope you have a wonderful day! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 30, 2025

Working with Levin is always a great experience. His knowledge and effort to work with scheduling is amazing. Levin always makes sure the work is done correctly and quick. I have full trust in his o More

by Matt Benavidez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Matt! We're glad to hear that working with Levin continues to be a great experience. His dedication, knowledge, and commitment to doing the job right truly make a difference. We appreciate your trust and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

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