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Parks Ford Lincoln of Gainesville - Service Center
Gainesville, FL
926 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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927 Reviews of Parks Ford Lincoln of Gainesville - Service Center
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June 05, 2025
I am very dissatisfied. Minimum clarification and communication. Receptionist was unprofessional, gave little information as answers to my questions before I picked up my SU Minimum clarification and communication. Receptionist was unprofessional, gave little information as answers to my questions before I picked up my SUV. Inspection missed other issues with vehicle, such as my water-filled headlight, concerned about what else could be missed. Held vehicle for 5 days without call/explanation, I had to figure out getting to work those days not expecting repair to take that long. I was asked to pay an absurd price for a simple diagnostic code reading and small replacement part. The inside of my car was not respected with an exploded soda left in my cupholder which ruined some items in my SUV. I will not be coming to this service station again. More
by sarahlarue58
Verified CustomerEmployees Worked With
Other Employees :
Ari did not help me but I saw him happily helping another customer
June 04, 2025
Nice staff, very attentive, addressed my concerns while on a trip for vacation. Helped me find a rental as well on a trip for vacation. Helped me find a rental as well More
by msandlin4150
Employees Worked With
June 03, 2025
Busy sales floor and service department. Well organized, online scheduling available for customer ease of use. Well organized, online scheduling available for customer ease of use. More
by fepper
June 03, 2025
The service center has improved greatly since last fall. Don't understand why a routine visit: change oil, check fluid levels, check tires and alignment took more than 3 hours??? Don't understand why a routine visit: change oil, check fluid levels, check tires and alignment took more than 3 hours??? More
by KENNIOW228
Employees Worked With
Devon Pokorny
June 03, 2025
Service writer wants to argue about the reason for service. It would be nice if he we listen and agree with customer before stating “ that’s not what normally happens.” service. It would be nice if he we listen and agree with customer before stating “ that’s not what normally happens.” More
by THEPLANTSHOPPE1
Employees Worked With
None
June 03, 2025
They didn’t help me at all. I had to call back over 2 months to get by car back and working. And they still haven’t payed for the rental I had to get while they were fixing my c I had to call back over 2 months to get by car back and working. And they still haven’t payed for the rental I had to get while they were fixing my car, from a problem that was their fault. More
by Carson leigh latham
Employees Worked With
June 03, 2025
They called & offered me a free oil change, I made the appointment. I arrived early they took my suv right away. I asked for tire rotation also, they said no problem. I was in & out in less than an hour, appointment. I arrived early they took my suv right away. I asked for tire rotation also, they said no problem. I was in & out in less than an hour, excellent service. More
by PAMISPUPS
Employees Worked With
June 03, 2025
Bill is always helpful, courteous, and friendly. We have been satisfied customers for many years. We have been satisfied customers for many years. More
by olitsky
Employees Worked With
June 03, 2025
He went out of his way to help me out. He was very honest and upfront with my repairs. Would definitely recommend seeing Alejandro for your repair needs. This dealership needs more people He was very honest and upfront with my repairs. Would definitely recommend seeing Alejandro for your repair needs. This dealership needs more people like him. More
by OMMO
Employees Worked With
