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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
918 Reviews

918 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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June 03, 2025

The service center has improved greatly since last fall. Don't understand why a routine visit: change oil, check fluid levels, check tires and alignment took more than 3 hours??? More

by KENNIOW228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Pokorny
Jun 04, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your honest feedback. We're glad you've noticed improvements since last fall, and we completely agree—your time is valuable. A routine visit like this shouldn’t take over three hours, and we apologize for the delay. We appreciate you bringing this to our attention and look forward to providing a better experience next time. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

June 02, 2025

Was a great experience, and would recommend Ari and the team to the world! Awesome Service! More

by j_million006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Good service. No issues. Except having your write a fifteen word when I only needed 4. More

by SPERRINGMEDICAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who helped me
Jun 02, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback—and for the smile! We're glad everything went smoothly. See you next time! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

June 02, 2025

Very friendly, efficient, and explained everything in detail. We will definitely be bringing our Ford back to have it serviced here. More

by wigglesworthpainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad you had a friendly and efficient experience and that everything was clearly explained. We look forward to taking care of your Ford again in the future! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 30, 2025

I was thoroughly impressed with the recent service my car received. The mechanics were incredibly efficient and professional throughout the entire process. My vehicle now runs smoother than ever before, ex More

by lorivoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro O' Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

All the employees were very friendly. . ask if we wanted something to drink.. came over and sat with us and we talked.. I was very, very pleased with everyone Danny and I both were.. I lov More

by djddeb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandie Chopin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Valez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejuan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Saint Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Ari was very responsible with his job and attention towards details about his job. He explained me everything in detail. Had a lot of patience for my questions, great humble and helpful attitude. I fel More

by nayadetemes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Everybody is friendly and competent. The waiting opportunity is comfortable and you can easy fix an appointment for service. More

by CLAUDIA.JL.HAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Claudia! We're glad you found our team friendly and competent, and that the waiting area and scheduling process made your visit comfortable and convenient. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 30, 2025

Knowledgeable and friendly staff. Very customer oriented. I was very pleased with the service. Would use this dealership's service department again. More

by TAD
Recommend Dealer
Yes
Employees Worked With
Rylee Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rylee Terry
May 31, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad our team made your experience a positive one and that you felt well taken care of. We look forward to seeing you again for your next service visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 29, 2025

Devon was awesome and a great help Devon was awesome and a great help. At some point I plan on buying a raptor r and his work ethic would be The only reason I get it from Parks Ford. More

by greenturff
Recommend Dealer
Yes
Employees Worked With
Devon
May 29, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad to hear Devon made such a strong impression with his work ethic and support. When you're ready for that Raptor R, we'll be here and happy to help. We appreciate your trust and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com