Parks Ford Lincoln of Gainesville - Service Center

The service was quick and easy. They made sure my wait wasn’t long at all. They made sure my wait wasn’t long at all. More

Devon who is a Service Advisor has given me good service ; always keeps me up to date when my vehicles are there. ; always keeps me up to date when my vehicles are there. More

Extended every convenience to me with fine service and best price available at the time. Friendly agents. I trust Park’s Lincoln. best price available at the time. Friendly agents. I trust Park’s Lincoln. More

Customer service is always friendly, helpful and explain everything about your car what's eed to be done now and what can wait until later..Love Parks Ford.. everything about your car what's eed to be done now and what can wait until later..Love Parks Ford.. More

I leased my genesis at this dealership. It was time for my service appt. An individual reached out to me, via email, to see if I need help setting up an appointment. I responded to the emai It was time for my service appt. An individual reached out to me, via email, to see if I need help setting up an appointment. I responded to the email and never heard back. I then re-emailed the individual and never heard back. Then I had to call to set the appointment up. I came in for my scheduled oil appointment Upon arrival, no one grieved me for about 10 minutes, despite them not obviously helping other customer at the time. Once my keys were taken, I went and sat in the waiting area. After about an hour and a half I went to check on the status of my car. They told me it would be ready soon. I went and checked back at the two hour mark was told the same response. Further questioning, they told me that multiple people had quit recently and they did not have the appropriate staff to meet current needs. It took a total of 2 1/2 hours for my service appt. Upon getting in my car, it was not washed as requested, nor with anything else service outside of the oil seemingly. I am very disappointed in the demeanor of the service staff, the lack of timely help that I received, the quality of the service and the length of my appt. More

I had an issue with my F150 as I was driving back to Indiana, stopped at the dealership to see if they could help me out. Devon was great to deal with and helped me out tremendously! Indiana, stopped at the dealership to see if they could help me out. Devon was great to deal with and helped me out tremendously! More

Very helpful in getting my F150 truck serviced in a timely fashion. Great crew at Parks! timely fashion. Great crew at Parks! More

My interaction with staff was great. Service is another story. Many things have really changed. Service is another story. Many things have really changed. More

This statement is about Ford dealerships in general. I just paid over $2,000 to replace the fuel pump. It is unacceptable for a fuel pump replacement to cost over $2,000. Last year, my wipers would I just paid over $2,000 to replace the fuel pump. It is unacceptable for a fuel pump replacement to cost over $2,000. Last year, my wipers would not shut off and Ford advised me it would be $260 to diagnose the problem and then the cost for parts. I spent $27 on Amazon and purchased a replacement wiper assembly and removed the 3-bolts and replaced it in 20-minutes. I was advised by Ford it would probably be around $400. More

Have had this truck for over over 5 years and I wouldn’t consider taking it anywhere else to get serviced. A highly professional organization. Our service representative Devon Pokomy is a professional who consider taking it anywhere else to get serviced. A highly professional organization. Our service representative Devon Pokomy is a professional who we enjoyed working with. More