Parks Ford Lincoln of Gainesville - Service Center

Worst experience ever. My car had been at the shop for over 2 weeks with NO results, communication and support My car had been at the shop for over 2 weeks with NO results, communication and support More

Great! Always professional . Started on time and did not wait long to complete the service. Always professional . Started on time and did not wait long to complete the service. More

Waited 2-1/2 hours for them to tell me they couldn’t service my car that day. Very frustrating! And that’s the third time I’ve been there to fix a recall problem and it’s still not fixed. That’s over service my car that day. Very frustrating! And that’s the third time I’ve been there to fix a recall problem and it’s still not fixed. That’s over 6 hours of waiting for nothing. Very disorganized organization More

Waited 3hrs to get an oil change. Did not reset oil change light. Did not change the sticker that's usually on the windshield. Still have the one from the previous dealership. Did not Did not reset oil change light. Did not change the sticker that's usually on the windshield. Still have the one from the previous dealership. Did not top of fluid EVEN after they've said they checked everything. Did not equalize tire pressures, although they said they checked and did an all point inspection and gave me the checklist. After 3hrs, only oil was changed (230-530), and I had to go back to the counter to get the car. More

Very impressed with the service and the call l received about the recall that I had no idea about until I got the call from the young lady and she scheduled to have Cody to come to me and he was so profess about the recall that I had no idea about until I got the call from the young lady and she scheduled to have Cody to come to me and he was so professional and clear on what he was doing and also very polite I will be looking forward to have him service me again and again thanks for your great work. More

They got me in and out within the time that they said it would take. Friendly and professional. would take. Friendly and professional. More

Always quality service, fair charges, and willing to go the extra mile to do the job right and satisfy the customer. the extra mile to do the job right and satisfy the customer. More

Bill always takes great care of my trucks. He is always so pleasant and friendly. He is always so pleasant and friendly. More

Always up front with info on what’s going on and very informative. I like working with Bill informative. I like working with Bill More

Levin was very professional. He answers my questions and take good care of the car. He answers my questions and take good care of the car. More