Parkway Chrysler Dodge Jeep Ram

I went in to the dealership yesterday to lease a new grand cherokee. The salesman Dave was so rude. He didn’t want to go over pricing, questioned why I was interested in certain trim levels in a accusat grand cherokee. The salesman Dave was so rude. He didn’t want to go over pricing, questioned why I was interested in certain trim levels in a accusatory way, and made me feel like I was annoying him. They valued my trade in $2,000 below the bottom of the kbb low range for my vehicle and he just gave me my keys shrugged his shoulders and walked back to his desk without saying anything. Terrible salesmanship. I will definitely never go to parkway again!!!! You are forced to rate the dealer at least 1 star on this site but I would give 0 stars if possible. More

Happy to have turned in my 3 year nightmare lease. Originally 3 years ago i had went to look at a Pacifica for my mom, went by myself to speak with my families usual go to sales man, Todd Trayner and Originally 3 years ago i had went to look at a Pacifica for my mom, went by myself to speak with my families usual go to sales man, Todd Trayner and was luckily able to test drive a Pacifica and that was it. Reached out multiple times to follow up as we had wanted to try and obtain a lease through him and was always told he was busy, called left multiple messages to no return phone call, left in the dust. Extremely unappreciated especially as my family has always been return customers to him directly. Ended up gladly seeing another sales man whom was able to eventually help me obtain my 18 Jeep Compass. Just recently i had a flat tire on my car and called to use my tire and wheel protection plan and was informed it was expired. During the high times of COVID, i was unemployed for about 7 months and had to wait 3 months to even get a single payment therefore having to extend my lease payments out, i was left xxxx out of luck with no spare tire to get me anywhere. I had spoken to the finance manager and was informed to call Chrysler, they were absolutely no help and would not extend my plan and was told to call the dealership and see if they can call and allow a one time good will to fix my tire. I had only used my plan once in the 3 years i had it. It’s been well over two weeks and still have not heard anything from this dealership. They and Chrysler were informed we only had one vehicle at the time and i had a funeral coming up due to my uncle passing from COVID. This dealership is a hit or miss but myself and my mom will no longer get a vehicle from here due to these issues and other issues. More

Parkway sells used cars with tampered tires. The tires had the DOT serial numbers cut off the inside of the tires, and were found dry rotted within 6 months. UPDATE: After posting my reviews the manage had the DOT serial numbers cut off the inside of the tires, and were found dry rotted within 6 months. UPDATE: After posting my reviews the manager contacted me and we were able to work the issue to satisfaction. More

No customer service Bought our van in December. Been trying to make an appointment and they don't return your call. Don't buy from this dealer if you want great custo Bought our van in December. Been trying to make an appointment and they don't return your call. Don't buy from this dealer if you want great customer service. More

Doug Chambers is a great salesperson to deal with and would definitely purchase another vehicle from him in the future! He was very accommodating in every way! would definitely purchase another vehicle from him in the future! He was very accommodating in every way! More

Appollo APOLLO IS SIMPLY AMAZING!! I have been buying my vehicles from him and his #TEAM for the past 6 years and always had a smooth and professional transac APOLLO IS SIMPLY AMAZING!! I have been buying my vehicles from him and his #TEAM for the past 6 years and always had a smooth and professional transactions. Love them! I highly recommend doing business with them. #TeamApollo ~Lynda More

Amazing sales experience Parkway Came in to look at a Jeep Trail Hawk. We were introduced to Tom Rymiszewski. We told Tom what we were looking for. He brought from the lot the perfec Came in to look at a Jeep Trail Hawk. We were introduced to Tom Rymiszewski. We told Tom what we were looking for. He brought from the lot the perfect match for us. He went over everything on the car. Never did it seem like he was too busy for us. The day we picked the car up he had the snow off the car and made sure we were comfortable with the car. What a fantastic educator for Parkway. Parkway should be very proud to have Tom as part of the team! John and Karen More

George and Leon were simply amazing!!! They both went above and beyond for me! I LOVE my new Jeep Grand Cherokee!!! Thank you Leon and George your the best!!! above and beyond for me! I LOVE my new Jeep Grand Cherokee!!! Thank you Leon and George your the best!!! More

Parkway dealership team is werry professional,and make easy for customers who come over for lease or bay car. Manager Nino Apollo with his teami is👌👌👌👌👌 easy for customers who come over for lease or bay car. Manager Nino Apollo with his teami is👌👌👌👌👌 More

Leased 2019 Dodge Ram Finding a new vehicle is beyond stressful and you can only hope you get the same deal as you did before. Pat did not only get me the exact vehicle tha Finding a new vehicle is beyond stressful and you can only hope you get the same deal as you did before. Pat did not only get me the exact vehicle that i wanted but he also got it for me at a better price then my previous vehicle that was totaled after only having it for one month. Thank you Pat Moseley! More