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Parkway Chrysler Dodge Jeep Ram - Service Center

Dover, OH

4.2
5 Lifetime Reviews Review Dealership

5 Reviews of Parkway Chrysler Dodge Jeep Ram - Service Center

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August 31, 2020

"Moved to the area and these folks are plesent to work..."

- Jeff

Moved to the area and these folks are plesent to work with. That was 6 mo ago. In the last month it's been xxxx. 2 power stearing pumps for my 2017 wrangler. Not he dealers fault. However ever to get the second pump installed I had to contact Chrysler customer support. Dealership service would not return multiple calls to schedule part install. I had to call Chrysler customer support again!! They got service schedule appointment. As far as service treated me it was hello took my key. Then it's ready, goodbye. Not any conversation about the vehicle. Not that I wanted to talk to these people at that point. Extremely dismissive. I will never recommend this dealership again.

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Recommend Dealer
No
Employees Worked With
June 28, 2020

"Staff was so very helpful and polite. I Will definitely..."

- Michelle

Staff was so very helpful and polite. I Will definitely choose them again for future purchases. Ryan Goodall went above and beyond to help me. I love my purchase.

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Recommend Dealer
Yes
Employees Worked With
May 22, 2020

"The Service Department Josh and Jered there are hands..."

- Erik Y

The Service Department Josh and Jered there are hands down fast efficient and very good people to work with. The custom relation manager Rachel even asked about my service. Thanks guys!

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Yes
November 21, 2019

"Phil was awesome. He took the time to explain everything..."

- jlewton03

Phil was awesome. He took the time to explain everything very clearly and listen to my concerns. Great friendly environment. Very courteous service advisors! Great Experience!

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Yes
Employees Worked With
February 13, 2019

"Warranty work on my 2016 Jeep JKU"

- Darryl Lamonica

Amanda was very personable and kept me informed by contacting me before the service to make sure everything was planned as expected. Amanda was very knowledgable of my vehicle.

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Yes
Employees Worked With
1
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