Parkway Honda
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I had a very positive experience last week when I purchased my 2009 Honda CR-V from Prime. I didn't feel pressured and I was treated extremely well by every Prime employee I dealt with. Every quest purchased my 2009 Honda CR-V from Prime. I didn't feel pressured and I was treated extremely well by every Prime employee I dealt with. Every question I had was answered and I felt I received a good price for my trade in. Everyone was extremely professional. More
i bougfht a 2008 honda odysey sales person steve lander was very hepfull with the process and delevery of vehicle on time.price was the best deal from 3 defferent dealerships that i got codes for the same was very hepfull with the process and delevery of vehicle on time.price was the best deal from 3 defferent dealerships that i got codes for the same vehicle.price and location make me choose that dealership . More
I had a wonderful experience working with Prime Honda, expecially with Derrell Cole. I appreciate the time he took in understanding my situation. He presented me with ALL the options and talked me throu expecially with Derrell Cole. I appreciate the time he took in understanding my situation. He presented me with ALL the options and talked me through what decision would work best for me. I am really happy with my decision and feel as if Derrell had a lot to do with making that possible for me. Prior to walking into Prime I was feeling a lot of stress around making a decision about buying or leasing a car; however Derrell's patience and people skills quickly made my stress dissapate. What was most helpful is that I only dealt with Derrell--I was not confronted by a manager or any other person until I made my decision. This was important to me because I often get overwhelmed at car dealerships where multiple people get involved. I must also say that Gary, the business manager, was such a nice person to deal with! He explained everything slowly and methodically and was very personable. I recommend Prime Honda (particularly Derrell Cole) to ANYONE looking to deal with "real people" not salepeople who are only out to make a buck! More
Purchased a 2009 Civic Hybrid. The Sales Managers and Salesman were very professional and easy to deal with. I highly recommend using these great people. Well worth the extra 6 miles rather than going t Salesman were very professional and easy to deal with. I highly recommend using these great people. Well worth the extra 6 miles rather than going to the "factory" style dealership up the street (Boch). Plus- their prices were just as competitive! More
we have just bought a 09 pilot. the whole staff treated us with much respect and were very efficient. It was a low pressure experience and delivery went off without a hitch.I would reccommed anyone looking us with much respect and were very efficient. It was a low pressure experience and delivery went off without a hitch.I would reccommed anyone looking to get a car to spend the time and investigate the product. If you do you will enjoy the experience at prime honda. don't waste your time at boch honda... More
It was a pleasure meeting Derrel Cole. He took time with me and my family and did not rush us. He was thoughtful and explained everything about the New Honda I was interested in buying. I did end up purch me and my family and did not rush us. He was thoughtful and explained everything about the New Honda I was interested in buying. I did end up purchasing the car that night. So it says a lot for the good work he does in selling the cars. I would recommend him to friends and family for sure. More
Found a used Lexus on their Prime Honda website. I contacted the dealership and they made the process very pleasant. They were able to put in a remote start and get it registered in the timeframe I n contacted the dealership and they made the process very pleasant. They were able to put in a remote start and get it registered in the timeframe I needed. Very satified. From the moment you walk into Prime Honda they treat you like royalty. More
Right from the start, the employees at Prime were friendly and helpful. I first contacted them via the internet, so they knew that I was coming in to the dealership, and they also knew what I was loo friendly and helpful. I first contacted them via the internet, so they knew that I was coming in to the dealership, and they also knew what I was looking for. Chuck was patient and knowledgeable, only showing me cars that were on my "wish list." As a result, I just purchased my first Honda! More
I have been buying or leasing cars for a long time but this has to be one of the best dealerships that I've been to. The sales rep Steven Roach was very helpful and friendly. Prime Honda understands how i this has to be one of the best dealerships that I've been to. The sales rep Steven Roach was very helpful and friendly. Prime Honda understands how important customer service is to potential buyers. I've been to Ernie Boch Jr. and they could learn a thing or two from this dealership. T Murray More
I just finished a 4-month long search for a new car, I just finished a 4-month long search for a new car, looking at many brands and many dealers. Prime Honda in West Roxbury was by far the best. In pa I just finished a 4-month long search for a new car, looking at many brands and many dealers. Prime Honda in West Roxbury was by far the best. In particular, Paul Wisdom was a pleasure to work with. His manner was relaxed and laid back, yet pleasant and informative. At the other dealers, I felt like an animal of prey, as the salespeople approached me repeatedly and aggressively, clipboards in hand, asking insistently for my phone number and address. I did not want to be called or contacted at home. I wanted to look and think for myself. It was annoying having to fend off the hungry salespeople when I only wanted to ask a few questions and look at the cars. At Prime Honda, no one pressured me at all or asked for my number and address. They were friendly in a relaxed way. They answered my questions and showed me the cars I wanted to see without any other requirements from me. (Naturally they needed my license when it was time for a test drive eventually, which was appropriate.)In particular, we liked the manner of Paul Wisdom. My husband and I had no doubt that we would go back to Prime Honda and to Paul Wisdom if we chose to buy a Honda --- and we did. I purchased a 2009 CR-V EX-L. The negotiations with Paul were quickly resolved. The discussion with Sam, the manager that day, was also very pleasant. He was not phony slick or aggressive. He simply laid out our options in a quiet manner and did not try to pressure us to make decisions on the spot as usually happens in those situations. A few days after buying the car, I returned to Prime Honda to purchase a rubber protector mat for my floor. Paul Wisdom was there and greeted me by name. Even though he had already sold me the car and did not need to cater to me anymore, he voluntarily took the floor mats from me, drove my car into the service garage, vacuumed the carpeting himself and installed the mats for me. He did not need to do this, and I was quite impressed. I highly recommend Prime Honda and salesman Paul Wisdom. And hey --- who wouldn't want to work with someone with such a cool name! More