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Parkway Honda
West Roxbury, MA
1,061 Reviews
Welcome to Parkway Honda: Where Excellence Meets Passion in West Roxbury, MA
At Parkway Honda, nestled in the heart of West Roxbury, MA, we don't just sell cars; we foster connections. Inspired by a profound belief in the power of community and the importance of every individual experience, we dedicate ourselves to not only meeting but exceeding your expectations in every interaction. Whether you're engaging with our knowledgeable sales team, exploring financing options, or consulting with our expert service department, you're more than just a customer; you're part of the Parkway Honda family.
Discover the Parkway Honda Difference: A Legacy of Service and Selection
Serving the vibrant communities of Boston, Quincy, Newton, and the wider Massachusetts area, Parkway Honda stands as a beacon of quality and integrity. Our diverse range of new and used Honda models is meticulously curated to ensure that your unique needs and desires are not just met but embraced. From the eco-friendly elegance of the Honda Civic or Accord to the spacious luxury of the CR-V or Pilot, our inventory reflects our commitment to your journey.
Venture into the world of Certified Pre-Owned (CPO) with us, and you'll find more than just a car. You'll discover a promise of reliability, backed by comprehensive warranties and 24-hour roadside assistance. Your perfect vehicle awaits, and it's our joy to guide you to it.
Embark on Your Journey with Confidence: Financing Made Personal
The Parkway Honda finance team believes in empowerment. We're here to illuminate the path to ownership, offering personalized financing and leasing options designed around your life. Our secure online application process is your first step towards freedom, a simple gesture that brings you closer to your dreams. Let us navigate the complexities of financing together, turning possibilities into realities.
Elevate Your Experience: Service and Care at Parkway Honda
Your journey with Parkway Honda doesn't end with a purchase; it begins anew with each mile you travel. Our state-of-the-art service center, manned by certified Honda technicians, stands ready to ensure your vehicle remains a source of pride and joy. From routine maintenance to comprehensive repairs, we use only genuine Honda parts, guaranteeing your car's performance and your peace of mind. Discover our service specials and schedule your next visit easily online—your Honda deserves the best, and so do you.
Join Us at Parkway Honda: Your Journey Awaits
We invite you to experience the Parkway Honda difference, a place where excellence and empathy converge to create extraordinary automotive journeys. Reach out to us online or by phone; better yet, visit us in West Roxbury. Your adventure begins here, at Parkway Honda—where every drive is a journey worth taking.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,061 reviews
January 09, 2008
I went into Clair/Prime Honda with a price on a new Honda CRV that was negotiated with their internet sales representative. The moment I sat down with the in house salesman, Ricky, he began to give me reaso CRV that was negotiated with their internet sales representative. The moment I sat down with the in house salesman, Ricky, he began to give me reasons why the price was (within 15 minutes of a confirming phonecall with the internet sales person), now $400 more than the original quote. After getting up to leave, he conceded that he could give me the car for the internet negotiated price. We completed paperwork and he told me the car would be in in mid-January. This week I began to call to check on the delivery date. It took 3 phonecalls and a demand to speak with the sales manager before anyone would give me an answer. When I did speak with Vinny the sales manager, he told me my car was not on the inventory list, he insisted that I had just ordered the car in January when in fact it has already been over 3 weeks since I signed the paperwork and then told me that they "only receive 2 of these cars (hard to believe) a month" and that the wait would be "at least another 3-4 weeks". There was no apology, no explanation except "I don't know why Ricky told you it would be in in 3-4 weeks", and I was promptly and unceremoniously handed back my $500 deposit when I told them that this was unacceptable and that I no longer wished to do business with them. I am furious yet relieved. If this is how they treat their customers before the car is delivered, I can only imagine how bad it gets once they receive full payment. More
by carbuyer1117
Employees Worked With
Ricky and Vinny
