Parkway Honda

Prime Honda over all was just great. Michael Davey is one crazy guy, who will keep you entertained and assist you with what ever your need may be. Always kept a smile on my face and made the whole car buying crazy guy, who will keep you entertained and assist you with what ever your need may be. Always kept a smile on my face and made the whole car buying experience a great one. No rush, no hurry, to close the deal. More

A very plesant experience. Did not go in intending to purchase, but rather just look at possibilities of downsizing from SUV. Happened upon Mike Davey outside, told him I was only exploring, but he ans purchase, but rather just look at possibilities of downsizing from SUV. Happened upon Mike Davey outside, told him I was only exploring, but he answered all questions without being pushy. Yes, he had normal saleman questions, but presented them very professionally. To make a long story short, it took me awhile to finally decide for a purchase. with some help fro Wes Paglia and Bob Blacker, trying to work out a deal. WWe finally came to an agreemant that we cold all live with. When I went to the Finance Director, Rui, he was very helpful, and explained all the usual extented warranties, paint coat, etc, and did not try to sell me anything I said "no" to. Overall a pleasant car experience, and I would recommend Prime Honda for anyone. More

My husband dealt with Graham over the internet and phone. The color of the Honda Odyssey that we wanted was very hard to find and my husband called almost every Honda dealership in the state. Graham was the The color of the Honda Odyssey that we wanted was very hard to find and my husband called almost every Honda dealership in the state. Graham was the only one who was willing to help us get the exact car we wanted. He told us it would take about 2 weeks and he contacted my husband daily to keep us updated. When our car arrived we dealt with Peter Zios and Cos Cosimano. The price had already been established so there was no hassles at the dealership and they both took their time explaining the features of the car and our financing options. When I returned to get a sticker, there was a problem with our battery and it was fixed immediately and quickly. Little things like filling our gas tank again and repeatedly telling us to contact them with any problems confirm that we made the best decision going to Prime. More

Very good sales experience. I worked with Holly over the internet and she was great. She provided their best price including all fees. There were no surprises when I got to the dealership. Joe and his ma internet and she was great. She provided their best price including all fees. There were no surprises when I got to the dealership. Joe and his management team worked with me on getting to an agreeable trade-in price and I drove away in my new truck in about 3hrs. Like all significant purchases, do your research in advance. It made the process very straightforward and Prime was very transparent in all of their actions. More

My wife and I began our search for a new car last summer. At that time we met with Weston Paglia at Prime Honda in West Roxbury/Dedham MA. Wes was able to show us a few models we were interested in and abl At that time we met with Weston Paglia at Prime Honda in West Roxbury/Dedham MA. Wes was able to show us a few models we were interested in and able to describe the features of those models. I went back a few days later to review some of the options and let Wes know which way we were leaning. We had decided on the Accord, but were not ready to purchase at that time. Wes followed up with phone calls and messages answering any questions we had about the car. Time went by and we were ready to make the move on the car this spring. I contacted Wes about coming in to get going again. He met me when I went in told me of his promotion in the dealership. He was able to place me with a new sales representative Ron Jacques. Ron was helpful in getting into some more specifics of the car and able to lead me through the purchase, taking me on a second test drive of the car we picked. Both Ron and Wes were great to deal with over this extended purchasing experience. More

This is the fourth Honda Accord that I have leased. I had used this dealership when it was Clair and always had a great experience. It is nice to go again and have an excellent experience under the Prim had used this dealership when it was Clair and always had a great experience. It is nice to go again and have an excellent experience under the Prime ownership. I will recommend them to everyone I know who is car shopping! Ron Jacques was a pleasure to work with throughout the process--he even was able to put me into my beautiful new car on the same day that I went in just to talk about turning in my car and leasing a new one. It was wonderful! More

my intention of going to prime honda was to purchase an acura rdx used. the sales man that helped me was Steven Lander. He was very helpful in helping me pick out the car that I wanted and gave me a great acura rdx used. the sales man that helped me was Steven Lander. He was very helpful in helping me pick out the car that I wanted and gave me a great price. His overall helpfulness and kindness was very helpful in making my car shopping experience quick and easy. I would definatly recommend my family and friends to go see him to purchase a honda. More

Joseph Ulanday is a great salesman. He has a real down to earth and honest persona that made my experience very comfortable and smooth. I knew what i wanted when I went in Prime Honda because I had been to earth and honest persona that made my experience very comfortable and smooth. I knew what i wanted when I went in Prime Honda because I had been reading ads on the internet. Joe picked up my made up mind and did not beat around the bush. He showed me what I wanted to see, took me on a test drive, got me a good price on my trade in and then sold me a new car. It was a hassle-free experience and I recommend Prime Honda and Joesph Ulanday to anyone. More

For most, going to the car dealership is a necessary evil. That being said, I think the best we as consumers can hope for is an experience measured by a level of stress and aggravation - the lower the b evil. That being said, I think the best we as consumers can hope for is an experience measured by a level of stress and aggravation - the lower the better! Questionnaires should be structured like this: "Please rate your experience with our dealership on a scale of "1" to "5" - "5" being the worst (extremely stressed and frustrated) and "1" being the best (mildly aggravated)." If I were to rate Prime Honda on this scale, my scores would slide from 1 to 3 - this is pretty damn good in the car dealer realm! I went in to lease a new Accord (getting out of my Camry lease which was about to expire in 4 months - ALSO w/ Prime Motorgroup). I wanted to check out their heavily advertised offer suggesting you could get an Accord LX with ZERO ZERO ZERO ZERO ZERO ZERO down and $160 per month. If it's too good to be true... I have a 780 credit score and even for me, a fairy is more likely to exist than a REAL ZERO down deal! They "make up" all sorts of other fees and coincidentally they equal approximately $1,999. Wow, this is beginning to sound like every other STANDARD lease agreement for well-qualified buyers. I can't say that I was surprised BUT, riddled with false hope this misrepresentation only contributed to my general pessimism for the business world. My situation WAS sort of complex, I will admit, and at the end of the day, Prime worked out a good deal with me (not without lots of battling, however). First, Joe Ulanday (my sales person) was great! He was new (w/ only five months experience) yet paid attention to every detail possible. Expertise comes with time and dedication; Joe WILL get there! In the meantime, he dotted every "i" and crossed every "t" in an attempt to excel in his new career. Joe does this through fervent willingness to learn, genuine eagerness to help the customer and an obvious high-quality work ethic. For many reasons I was probably a hard customer to deal with and Joe didn't back down - kid stayed with me every step of the way. The next honorable mention was "Bob" - I forget his last name but he was the general manager of the dealership that day (I guess there are two or three guys in the GM role at Prime Honda). Truth-be-told, I WISH I could just deal with the "real decision maker" EVERY time! The "no bullshit" attitude is refreshing. I know, however, that this is totally unrealistic because most people that come to the lot aren't serious either. Prime employees need to sort through the "crap" just like the consumer does. Oh well. Bob was killer though! Captain of the ship! A million more details exist in this story...but was is the the bottom line? Prime Honda seems to practice fair dealing with the consumer. What more can you ask for? They also do their best to create a "Honda culture" which is friendly, fun and something which you are proud to be a part of (drink that cool aid). Would I recommend you go in there? YES! My suggestions: Do your homework, ask questions and GET YOUR ANSWERS! Don't be shy and don't be afraid! After all, it's just a car! More

I had a great experience working with Joe Ulanday and the entire Prime Honda team while purchasing a new 2010 Honda Pilot. From my initial contact via email for a price quote to the actual sale, everyone inv entire Prime Honda team while purchasing a new 2010 Honda Pilot. From my initial contact via email for a price quote to the actual sale, everyone involved made the experience hassel free and very quick. Working with Joe was terrifric and he took the time to talk with me about the vehicle and asked many questions about my needs to be sure the Pilot was a good fit for me and my family. Joe took the time to explain the features of the Pilot which was very helpful. Joe has continued to demonstrate his outstanding customer service skills even after the sale, and has reahced out several time to see how we are enjoying our new Pilot. This demonstrates a clear example of the outstanding customer service I experienced at Prime Honda. I look forward to working with Joe Ulanday on my next purchase at Prime. Many thanks, Bill Woodman More