Parkway Honda

Very good experience - the young lady at Customer Care, Janeen, was very knowledgeable about her prooducts and extremely pleasant, competetent and well versed. I would recommend your dealership, and specif Janeen, was very knowledgeable about her prooducts and extremely pleasant, competetent and well versed. I would recommend your dealership, and specifically, Janeen, to accomodate the needs of all my freinds and relatives in providing excellence in meeting any and all service needs with a great atitude, someone willing to go above and beyond, to ensure superior quality of service as well as prompt attention to any and all concerns. Thank you Janeen. More

Very nice experience, would refer friends, neighbors and family! Very nice dealership, very nice atmosphere, very nice staff, very nice location, very nice selection. I would consider even purchasing a ve family! Very nice dealership, very nice atmosphere, very nice staff, very nice location, very nice selection. I would consider even purchasing a vehicle next time around. The sales team seems qualified, the service team is knowledgable. More

Good outreach, responsiveness, very engaged, friendly, williing to negoitate in good faith to close deal, creative. Interesting, creative, and powerful incentives to purchase to build loyalty currently a williing to negoitate in good faith to close deal, creative. Interesting, creative, and powerful incentives to purchase to build loyalty currently available (2/23/09)(Powertrain Guarantee, life of car with owner, $100 deductible,service at their shop)shows forward thinking leadership. Strongly recommended. More

Peter did a terrific job of helping me on my service appointment. His responsiveness was great, getting right back to my e-mails. I found scheduling very convenient and easy, and communication with hi appointment. His responsiveness was great, getting right back to my e-mails. I found scheduling very convenient and easy, and communication with him was as well. The service was done in a timely and thorough fashion, and Peter immediately identified some issues that could be taken care of under warranty. This experience built a great deal of trust in his help, and I am strongly inclined to work with him again. Brian Macomber More

I just want to say it was just an awesome experience from start to finish. I had just started my car search a few days earlier, saw a commercial for Prime Honda on tv and decided to go and check them out as start to finish. I had just started my car search a few days earlier, saw a commercial for Prime Honda on tv and decided to go and check them out as I was interested in a CRV. WHEN I arrived, Steven took me to his desk asked me a few questions and before I knew it I was on a test ride in the CRV that I now own!!!! Steven was very knowledgable of the product and gave me a great price. It seemed like everyone at Prime are real people and dont lie or cheat people like most dealerships. I would definatly give them an A+++++++++ and not waste my time going anywhere else for a car. Thank You for making it easy for me. More

I was a little put off at first when dealing with this salesman, as his tactic to get me to buy the car was to take my keys to look at my trade-in and then refuse to give them to me. I did negotiate to a salesman, as his tactic to get me to buy the car was to take my keys to look at my trade-in and then refuse to give them to me. I did negotiate to a price where I wanted to be, so I did end up purchasing the vehicle. I did have the manager call me regarding several outstanding issues that needed to be dealt with regarding the car and my experience, and management there is very responsive and made the experience at Prime much better. More

The service team over at Prime are a terrific bunch of people. This is the first time dealing with Daniel Locke who has been with Prime for only 4 months. He did a great job arranging the service for my people. This is the first time dealing with Daniel Locke who has been with Prime for only 4 months. He did a great job arranging the service for my car, having it done in a timely manner, and keeping me informed how the service was progressing while I enjoyed coffee and cookies in the showroom waiting area. The car was even washed after service(which I love!). With this service team of Daniel Locke, Mike Kelly (who I've had the pleasure of dealing with for years since the days of the Clair brothers), or Janeen (who I missed seeing 'cause she was on vacation), or Jeff (who had that Sat. off), I am always greeted with a smile, friendly chat, and receive an expert assessment of the service (and cost involved) my car requires. I always recommend the service team at Prime, and my favorite Saleman Steve Carrigan (from who I have bought two Hondas - one in 1998 and my trade in last year for the 2008 Accord. More

I had a terrible experience with Herb Chambers and luckily got out of a really bad deal with them. Herb Chambers had me test drive an '09 LX and then sold me a DX, not even power locks. Plus they were luckily got out of a really bad deal with them. Herb Chambers had me test drive an '09 LX and then sold me a DX, not even power locks. Plus they were charging me $26000 for it and under selling my used Honda which I bought from them. They called me constantly and harassed me, I did not trust any sales people any longer. Prime Honda totally won my trust back. They gt me the 2009 LX at a lower payment than my 2002 LX that I originally bought from Herb Chambers. No money down, one day, no hassel, and it was President's day so I got to spin the wheel and won $50 cash. All around I saved about $16000 and I walked out with $50 bucks. Steve was super friendly, didn't try to sell me any extra features, listened to what I wanted and delivered. It was the least painful car buying experience ever, and my 3rd car in under a year. I guess third times the charm. More

I have loved this dealership since it was Clair Honda. I was afraid it would change too much when Prime took over to bother going there for all our Service but Janeen is the reason we keep coming back. My t was afraid it would change too much when Prime took over to bother going there for all our Service but Janeen is the reason we keep coming back. My twins are 3.5 years old (the reason we bought the Odyssey)and have grown up playing in the playroom and eating fresh hot cookies and popcorn there. Janeen, Adrian and Derrell treat them like their own children. They are so loving to them and have always helped me in and out of the car and with all their stuff. I actually like when things break so I can visit them. I trust Janeen 100% to tell me what is in need of fixing right now and what can wait a bit which is a blessing in this economy. When Janeen is out Jeff is just as nice to us. I never get the feeling someone won't help me because I'm not their customer. And Jeff is wicked funny. Even though the man that sold us the Odyssey is still there, when we need another car we will buy it from Derrell. He is a Prince. - Emily G More

I have never recieved such excellent customer service at a dealership before. She was very attentive and extremely helpful!! There was never a time when I felt confused and a question that was not answered, a dealership before. She was very attentive and extremely helpful!! There was never a time when I felt confused and a question that was not answered, she was right there to help the whole time in a very professional manner. I think every dealership (Honda or not) should have employees like Zilette. She really made me feel like the customer's concerns always come first and not the other way around. I would definately recommend Prime Honda to all my friends and family and I will definately be coming back! Thanks Prime Honda and thanks Zilette for all your excellent help! ' More