Parkway Honda

I went to prime honda service with no appointment and they took my car in the shop emidiatly no hassitation.I have to say i was very impressed at the organization in witch the hole service department man they took my car in the shop emidiatly no hassitation.I have to say i was very impressed at the organization in witch the hole service department managed my situation. my car was done in a timely manner and the coofee was good too. More

I have been dealing with Prime Honda for years. I find the sales and service people to be very professional, truthful and very efficient. I find Mike Kelly to be the best service person I have ever worke the sales and service people to be very professional, truthful and very efficient. I find Mike Kelly to be the best service person I have ever worked with and I trust him completely. Prime Honda is very lucky to have him as am I to have a person I can trust to work with. He cares about what he does and it shows! More

I have bought many cars on many different dealers, but the experience that I had at Prime Honda was different from every other dealer, Paul was really understanding honest and trustful. They were and are the experience that I had at Prime Honda was different from every other dealer, Paul was really understanding honest and trustful. They were and are great, I could said that, because I have been there a couple of time since, bringing my friends and every experience has been the same, Great... More

I went to Prime Honda to buy my first car and after working with Paul, I will continue to go back to them for all my car buying needs as long as I'm in Massachusetts. He made what was a dreaded process working with Paul, I will continue to go back to them for all my car buying needs as long as I'm in Massachusetts. He made what was a dreaded processes for me very easy. He took the time to explain all my options and what each one meant. Paul's friendly, laid back demeanor made him very easy to work with. The dealers at Prime were all very kind and attentive to my car buying needs. More

My experience was great. I waited for about an hour for my scheduled service. While waiting I was able to use the wireless internet to take care of some business while watching the morning news and enjoyi my scheduled service. While waiting I was able to use the wireless internet to take care of some business while watching the morning news and enjoying a cup of coffee in the customer lounge. The one thing that I would point out is that there were no power outlets in the lounge area limiting my ability to work on my laptop for any period of time. The price of the service was a little higher than at other places but I am willing to pay extra for convenience and customer service. More

I've purchased two cars from Prime Honda and am very happy with both purchases. Gus is extremely helpful and professional, only showing me the cars I wanted to see and addressing any issues I had right happy with both purchases. Gus is extremely helpful and professional, only showing me the cars I wanted to see and addressing any issues I had right on the spot. I strongly recommend him as a salesperson. Their service department is equally courteous and responsive and have been a pleasure to deal with (which has only been for routine maintenance, thus far). Prime Honda gets an A++++++++++++++++++. More

Buying my first car at Prime Honda was a great experience. After going to a couple of other dealerships, I almost gave up until I came across this one. My salesperson, Paul Wisdom, made my first experience. After going to a couple of other dealerships, I almost gave up until I came across this one. My salesperson, Paul Wisdom, made my first car purchase a smooth process. I wasn't sure what kind of car I wanted but I knew some of the qualities that I wanted in a car. He was extremely friendly and honest with me which is what I was looking for in a salesperson. Someone who wasn't just trying to make another sale. I am a no nonsense person and I was very appreciative of his honest approach. Paul has the qualities someone would be looking for in a customer service representative. His friendliness, Integrity, sociableness and eager to please approach makes for a very comfortable atmosphere. He answered every one of my questions and I never felt uncomfortable calling him with any of my questions. He never got tired of me. He is a very valuable employee, because when I think of Prime or tell my family and friends about Prime, I speak of Paul. Today, after one year from buying my first car, I can still call him with anything that I do not understand. My overall experience with Prime Honda made me feel special. I did not feel like just another customer, they tended to all of my car care needs and their prices are reasonable to. They are extremely professional and trustworthy. Their high quality of service is apparent in their staff, very warm and friendly. I would definitely go back to Prime Honda for another car purchase. They don't just sell Hondas they sell an array of cars, so I am sure you would find something to suit your appetite. Pay a visit to Prime and you won't be disappointed. While you are there ask for Paul Wisdom and he will take care of you, I guarantee it. More

Excellent waiting area with popcorn and cookies! I look forward to coming back so I can eat more of their popcorn and cookies. Also they have a nice TV, but it was on MSNBC and I usually like to watch CNN. forward to coming back so I can eat more of their popcorn and cookies. Also they have a nice TV, but it was on MSNBC and I usually like to watch CNN. Of course, ESPN would have been better. I only wish their prices were lower. More

After my 2007 Civic failed its emissions test at an independent garage, I brought the car to the dealer's service department to have them it out. I told them that, ideally, I wouldn't have to pay for t independent garage, I brought the car to the dealer's service department to have them it out. I told them that, ideally, I wouldn't have to pay for the inspection twice. The service department representative (Peter Whelan) went out of his way to diagnose the problem without having the run the inspection equipment, which would have cost me more money. Once he realized that the inspection was going to pass with his equipment, he came back to tell me, but gave me some space to call the independent garage and make my own decision about whether or not I would just have the car inspected at Honda. Overall, this experience was *fabulous*. It was so refreshing to be in the car dealer's and not feel pressured into anything (my past experiences, including when I bought the car, were so unpleasant that I left *hating* car dealers, vowing never to return). Peter was very communicative and informed, but respectful of my situation. In the end, I had the car inspected at Honda rather than bringing it back to the independent garage, and I think I'll continue to have my services done at the dealer's in the future simply because they were so laid back and easy to work with. A++!! More

I went to Prime Honda because they claimed to be different than Boch Honda, which is the place I bought my last Honda Civic. Derrell Cole was my salesman, and from the first moment he introduced him different than Boch Honda, which is the place I bought my last Honda Civic. Derrell Cole was my salesman, and from the first moment he introduced himself to me, the process was definitely a change from my last experience. He was warm and had a light-hearted, easy-going style. Derrell did everything he could to be honest and up front about the sales negotiation process. He listened to me--and actually heard what I was saying--and adjusted his approach based on my needs. In my opinion, I got a fair price, and I didn't have to kill myself pleading for it. I recommend him highly to anyone looking to buy or lease a Honda. In addition, everyone I met a Prime was friendly. Reidar Davies, the General Sales Manager went out of his way to say hello and talk to me about some concerns I had. Like Derrell, he saw me, and talked to me as an individual, not just as another customer he hoped to win. He has a very nice way about him, and knows that treating people fairly and with integrity is the way to gain repeat customers. And finally, what more can you say about a service department that washes your car every time you get it serviced! That will definitely get me coming back! More