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Parkway Hyundai of Wilmington

Wilmington, NC

3.9
360 Reviews

5920 Market St

Wilmington, NC

28405

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Showing 360 reviews

April 18, 2025

Best customer service I have ever had purchasing a vehicle. Liz Kilgore surpassed all my expectations and was very knowledgeable about all the features of the 2025 Palisade had spent all the time we r More

by Royce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Carroll, Liz Kilgore
February 14, 2025

Best dealership in Wilmington. Always impressed with both sales and service. Experience the Parkway Difference! More

by Will C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Heath, Ken Berton, Jose Ripalda, Kevin Batchelor
January 10, 2025

I scheduled an appointment with the service department for one of numerous recalls on my Santa Fe, and dropped my vehicle off for that repair and another two service checks related to dashboard indicator More

by Not a Hyundai Fan Any More
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
August 30, 2024

I purchased a car from this dealership a few weeks ago. My salesperson was Jimmy Todd. He’s the best salesperson I’ve ever dealt with. I’m 63 so I’ve bought quite a few cars. He gave me the info I wanted b More

by Fisherc826
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Todd, Brent Wells
April 03, 2024

You all should be embarrassed; my wife owns a Genesis which is made by Hyundai. She called to schedule an oil change as there are no Genesis dealers in Wilmington. She told them the details of her car More

by BK
Service Communication
Recommend Dealer
No
Employees Worked With
service manager
March 21, 2024

I had a great car buying experience with Parkway of Wilmington Used Cars. It has been about 18 years since I have purchased a vehicle and David Shaffer made the process easy and smooth. David is very p More

by akcatania
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shaffer, R.J. Whaley
February 14, 2024

We were so pleased with the buying experience until we didn't receive our tags and title before the temporary ones expired. The car had not been inspected despite being offered for sale so they couldn't g More

by R.S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Hart
February 08, 2024

I’ve been going to this dealership for 3 years with fair customer service! I went today to correct a mistake from a previous service appointment, now a happy customer. My service advisor was Michael Dedica More

by supply-link
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Michael Dedicato
August 08, 2023

It was actually Parkway Subaru but they’re connected. In short, my experience was perfect. The car won my heart almost immediately, but the staff is chill and very knowledgeable about their cars, which I More

by Tracy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Layton Barefoot and I’d give him 5 stars!, Jose Ripalda
April 25, 2023

WORST PLACE EVER TO BUY A CAR FROM. Within the first month I had to take the car back to the dealship from my car turning off while driving. Secondly there was a recall on my catalytic More

by treaves82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Jackson
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