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Parkway Toyota of Boston
West Roxbury, MA
1,365 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,365 reviews
May 07, 2025
Our experience with Yaro and Parkway Toyota was great! !! Yaro went above and beyond to help me and my husband with our first time buying new car in this country! !! Yaro went above and beyond to help me and my husband with our first time buying new car in this country! More
by sabanskaanna
May 04, 2025
It was a very easy experience and the employees were very friendly!! I would definitely recommend. friendly!! I would definitely recommend. More
by helenamary215
Employees Worked With
May 03, 2025
Very helpful and pleasant to deal with. Wonderful experience. Very comfortable experience. Absolutely fantastic. Thank you. Wonderful experience. Very comfortable experience. Absolutely fantastic. Thank you. More
by Redline29492949
Employees Worked With
May 01, 2025
After service work this year I found missing bolts, stripped bolts stuck and entire missing brackets to the skid plates for my Tundra. Parkway had been my go to shop for years with multiple cars but c stripped bolts stuck and entire missing brackets to the skid plates for my Tundra. Parkway had been my go to shop for years with multiple cars but can no longer trust that they can service my vehicles with the quality I expect from a Toyta dealership service shop. More
by dhallstrom12
Employees Worked With
April 29, 2025
Since the moment we walked into Parkway Toyota, I’ve had a great experience. Yaro and his manager negotiated a great deal with me and had access to the exact RAV4 I wanted. My wife and I had a great experie a great experience. Yaro and his manager negotiated a great deal with me and had access to the exact RAV4 I wanted. My wife and I had a great experience and will come back to Parkway Toyota of Boston for service. More
by Artstameris
April 07, 2025
Great work and great service. Quick and easy interaction to get your car purchased and driving in no time at all! Quick and easy interaction to get your car purchased and driving in no time at all! More
by Jflizzo
Employees Worked With
March 27, 2025
It was a great experience working with the dealership, especially Leonardo Monterrosa. He provided ample space for customers to evaluate their options while maintaining a thoughtful follow-up cadence. His especially Leonardo Monterrosa. He provided ample space for customers to evaluate their options while maintaining a thoughtful follow-up cadence. His responses were prompt, ensuring a smooth and efficient transaction. More
by jasper
March 07, 2025
Yaro was very helpful in every faith in a purchase and sales agreement!!!! And he is a diplomat of the highest integrity. Highly recommend Yaro sales agreement!!!! And he is a diplomat of the highest integrity. Highly recommend Yaro More
by Jim
February 24, 2025
Yaro was excellent: he is very knowledgable, highly efficient with my time, excellent customer service (fast responses to questions (i.e., call backs, responses to texts) and professional. No sleezy s efficient with my time, excellent customer service (fast responses to questions (i.e., call backs, responses to texts) and professional. No sleezy salesman antics. More
by Janet
February 06, 2025
Jean has been a great sales contact for many years. His latest support of our new car purchase made the process easy and seamless. Parkway has been our go to for any car related needs for over 30 yea His latest support of our new car purchase made the process easy and seamless. Parkway has been our go to for any car related needs for over 30 years. More
by HID
Employees Worked With
