Parkway Toyota of Boston

This was my second purchase from Prime Toyota in 3 years. This was my second purchase from Prime Toyota in 3 years. This time I was nervous that this experience would be as pressured as the first time, This was my second purchase from Prime Toyota in 3 years. This time I was nervous that this experience would be as pressured as the first time, but I was wrong! As most women feel as they walk into a dealership, alone, that they are going to be taken advantage of, talked down to,etc. I was pleased to find Prime open and friendly. Randy Davies was awesome, honest and made me comfortable from the start. He listened to my needs, explained things in everday terms and I felt went beyond to make this experience so satisfying. He made himself available through his business phone and cell at all times for any questions, I may have had. He worked with me, not against me. I think Prime should be very pleased to have such an energetic and eager employee! I would recommend Prime Toyota of Boston to anyone looking for a new or used car and ask for a wonderful, young and promising salesperson, such as Randy to help make their car buying experience as "painless" as can be. Mary Forge More

Terrific experience. The folks couldn't have been more Terrific experience. The folks couldn't have been more friendly or helpful. My wife and I feel we have met new friends and would certainly refer f Terrific experience. The folks couldn't have been more friendly or helpful. My wife and I feel we have met new friends and would certainly refer family and friends to the Prime dealership. We were satisfied with the price and the attention to detail and our needs were excellent. More

My husband and I just went on a shopping excursion and stopped at Prime Toyota in West Roxbury, which was recommended to us by another person. We (I especially) had no intention of buying a vehicle that stopped at Prime Toyota in West Roxbury, which was recommended to us by another person. We (I especially) had no intention of buying a vehicle that day but were determined to shop around to get the best vevhicle, value, deal, etc. We were very fortunate to have Al Abramson for a salesman and I truly believe that's what made us make a purchase that day. He was very easy-going and charming and particularly well-informed, making us feel very comfortable and trusting in this endeavor. He worked with us in every facet of the decision. I do not consider myself an easy sell but he was up for the challenge. If we had not encountered Al that day we would be shopping til the cows come home (just to add a little humor). I believe in comparison-shopping and doing our homework but his expertise, honesty and well-informed professional personality made up our minds. Thanks Al for being like a friend you could put your trust in. Linda and George More

Al was extremly helpful in selecting our new Avalon, explaining every feature of the car. Mac, as usual is the best Director of Finance I have ever worked with. Please give him a huge raise. explaining every feature of the car. Mac, as usual is the best Director of Finance I have ever worked with. Please give him a huge raise. More

I was impressed with the service level I received at Prime. They stood up to their reputation. Jennifer was kind enouh to pick us up at home an bring us back afterwards. Everyone was extremely open with Prime. They stood up to their reputation. Jennifer was kind enouh to pick us up at home an bring us back afterwards. Everyone was extremely open with us about the different options: new car lease or finance or used car. They were concentrated on getting to know what we wanted to get in order to do business which is extremely appreciated More

Felix was a great salesman he helped in me pick the perfect car for me. He made the process simple and easy. He is a great employee and I would reccomend him to anyone who is looking to buy a car. He perfect car for me. He made the process simple and easy. He is a great employee and I would reccomend him to anyone who is looking to buy a car. He made buying my first car a great experience. More

After a lengthy search for my new car, I was fortunate enough to be contacted by Joseph Vartanian. We were able to negotiate a fair price via email before ever needing to come into the dealership. I've de enough to be contacted by Joseph Vartanian. We were able to negotiate a fair price via email before ever needing to come into the dealership. I've dealt with numerous dealers that say the had what I wanted in stock, just to lure me down there and tried to sell me something I did not want. At Prime Toyota with Paul Pena, he was able to find a car in their inventory that had all my desired options, negotiate a fair price, and they also walked me through the whole purchasing process. As a first-time car buyer I had many questions before and after the purchase was made; all these questions were addressed and answered clearly and thoroughly. I had a great experience dealing with Paul Pena and Prime Toyota, and I would definitely come back here for my next vehicle and also recommend them to any one I know. More

We visited Prime Toyota/Honda to find a used Odyssey or Sienna. We had a very charming salesman named Al Abramson. He was friendly, funny, educational and informative. We learned alot about the Odyssey, Si Sienna. We had a very charming salesman named Al Abramson. He was friendly, funny, educational and informative. We learned alot about the Odyssey, Sienna and Prime's programs. Unfortunately we did not buy a car at Prime because we find a similar car with very low mileage elsewhere but we highly recommend Prime salesman Al Abramson in W. Roxbury. Very pleasant, not pushy, easy going and just plain nice. More

We went in looking for Honda Accord and Randy found us the best deal he could get, customer service was great and the paperwork was simple, I would recommend anyone looking for a car to go to Randy becaus the best deal he could get, customer service was great and the paperwork was simple, I would recommend anyone looking for a car to go to Randy because he'll find you what you want fast and in your price range. Overall great experience!! Joe F More

My husband and I were looking for a Sienna and went to various dealers. A particular established dealer (HC) was very pushy and put us off. When we went to Prime Toyota, Felix patiently answered all our various dealers. A particular established dealer (HC) was very pushy and put us off. When we went to Prime Toyota, Felix patiently answered all our questions over the 3 days of discussion. He even worked within our budget and offered various cost saving tips. Unlike most sales representatives who become less helpful after payment, Felix was the opposite. As we were holders of International Driver's License, we had to go to the insurance agency to get a stamp, then to the RMV to get the plates. Felix drove us from 9am to the insurance agency, then to the RMV where we encountered several documentation problems. Felix ended up driving us around to and fro until 6 in the evening, without taking his lunch. He really went the extra mile to ensure all was smooth for us! The day after we bought the car, Prime gave us a follow-up call to ask if everything was fine. Felix himself also called up the day after to check on us. Overall, we had a wonderful experience with Prime, especially with the great service rendered by Felix. More