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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,365 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,365 reviews

September 10, 2011

Pleasant experience. Dealership attentive to my needs / wants. Dealership willing to work with me on my trade-in. I would recommend this dealership to my family and friends. More

by rmess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abramson
September 10, 2011

Mr. Felix R. Rodriguez was helpful with questions regarding buying my new car. He answered all my questions and concerns. I would HIGHLY recommend him. He has a very nice and warm personality. More

by murtaghclan
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix R.Rodriguez
September 08, 2011

What I really like about this dealership is that when you contact them and ask them for a quote, someone actually calls you within thirty minutes and gives you a quote! Plain and simple. No struggling to get More

by KIandKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe and Felix
September 07, 2011

I went to Prime following an unsuccessful purchase with another dealer. I was treated courteously and responsively. The salesman was straightforward and willing to negotiate a reasonable deal. I happened t More

by equinlan11
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Abramson
September 03, 2011

My experience with Prime Toyota was wonderful. Especially, I was so glad that I could work with an amazing employee,Shane. He made sure everything work smoothly and helped me in so many ways (sinc More

by hyojin1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Murphy
September 02, 2011

It was a great experience dealing with Sambo. He know what customer need and want, when make a sale. He think of himself as a customer and that is the best way business should be. Thank u Sambo. More

by jmines917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sambo sorm
September 02, 2011

I had a great experience at Prime. Emile was very helpful, all workers were friendly. I am loving my car so far and would recommend the dealership to anyone. More

by jhgirl1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emile Salem
September 01, 2011

My salesperson was Paul Pena. He presented himself as a seasoned professional, and his commitment to customer satisfaction was evident throughout the sales transaction and in follow up communications. His More

by M. Caballero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Pena
August 31, 2011

This is our second mini-van with Prime. We leased our first two Toyotas from a different dealer, but changed to Prime after tiring of the first dealer's sales force. We have been very happy with our exp More

by HondomanNeedham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
August 29, 2011

Al was awesome to work with for our recent purchase. He was always available by phone, answered all of our questions and was very helpful and friendly. He worked with the staff to get us the best deal pos More

by elijah9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abramson
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