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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,365 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,365 reviews

July 27, 2011

We had very good no hassle time. Conversations were very good in dealing with the truck purchase. Also conversations in general was good. Thank you for your time More

by 11T truck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
pedror
July 24, 2011

My name is Darline T Joseph I would like to say thank My name is Darline T Joseph I would like to say thank you to Prime Toyota specialy Mister Jean Preval, well i used to visited more then 6 compagny t More

by dadou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jean preval
July 22, 2011

These folks were very polite, knowledgable and conveyed a genuine interest in regards to my specific requirements. The entire process from start to finish, (the sale, the business office and the delivery), More

by jaxkev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie and Randy Davies
July 21, 2011

I've now had 2 poor to bad experiences with Boch Toyota and Bernardi Toyota. I have driven a Toyota for more than 20 years and was ready to switch to a new car maker, because of the games (lies) and the w More

by Dick V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan, Ivan, Sambo, Mac
July 16, 2011

Prime gave me exactly what I wanted with no fuss. When they didn't have the color I wanted in stock they traded for it. I got a great deal on my trade in. Both saved me a lot of leg work and price compa More

by Ablieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Leslie, Ralph
July 14, 2011

I bought a used car several months ago. While I was cleaning it I noticed the tires had some issues. I contacted Prime Toyota where I bought this car and received a phone call the next day from Jesse B More

by fjgirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Bongarzone, Yulissa Godoy
July 11, 2011

jose was very friendly and made the sale go smoothly. jose worked hard and povided me with exceptional customer service. I plan to recommend him to anyone I know looking to purchase a car. I enjoyed my e More

by ddarwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jose freitas
July 10, 2011

Patrick was very friendly salesman. he was a great listener to what we were looking for,good car with all the features in it.he tried his best to make the deal happen not only because he should sell t More

by madeline homsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
July 07, 2011

Prime Toyota was great to work with. They did not have the trim and color options that I wanted for Rav4 but they got me the combination within 1 working day and as promised. Jean was very helpful and cou More

by jainmanish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
July 06, 2011

I had an excellent experience. My service Rep was Julissa Godoy, she was very professional and answered every concern I had about the repair that was taking place on my vehicle. It's noticeable that Julissa More

by mannyr365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Godoy
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