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Parkway Toyota of Boston

West Roxbury, MA

4.7
1,370 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,370 reviews

May 11, 2011

He was very nice when I walked into the dealership. He was very patient when I told him what kind of car and the Price I was interested. Finally I got what I want. After that he called me and asked about More

by lauraliao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
May 10, 2011

It was a genuine pleasure buying a car from Prime Toyota. We felt more like a friend of the family than just a customer. They were gracious, informative sensitive and genuinely interested in what wou More

by beverly kramer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lil;lian McDaniel..Michael Brown
May 09, 2011

Our sales person, Emile, was very friendly, straight forward, knowledgeable, and not pushy at all. This dealership has a very different feel to it, many others that I have been to were very intimidating More

by tp68boston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emile Salem
May 08, 2011

Felix was highly recommended to my by a friend and I will certainly highly recommend him to my friends. It was a great experience to deal with him. He really knews his products, was very patient and wanted More

by sniffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
May 06, 2011

Douglas made the car buying experience a pleasant one, something I am not used to. He assisted me with my exact specifications, concerns, and helped me decide on the best car for my needs. He guided me th More

by lallipia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
douglas quintana
May 05, 2011

I am very pleased with the service I received during my recent visit to Prime. I had a 2006 Toyota 4Runner and was looking to trade it in for something which had more leg room and overall interior space du More

by Niccheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Freitas
May 04, 2011

Excellent experience. Very friendly, courteous. Very little wait time. Would def go back to dealership and recommend to anyone! Price of Toyota Yaris was competitive and less than other dealerships I lo More

by kparadis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro and Tim Veiga
May 03, 2011

I had the best experience that I have ever had purchasing a vehicle at Prime Toyota. Jose and Mac were so professional and made the process move forward so smoothly. Jose knew what type of vehicle I was lo More

by briggs17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Freitas and Mac
April 28, 2011

Ralph the finance guy, and Sam the sales manager worked really hard to get me into my new vehicle. I was an extreme financing challenge and they worked above and beyond to craft a better deal than i though More

by blackandyellow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sambo and Ralph
April 22, 2011

Prime Scion/Toyota was truly helpful to me and my business. I had been a victim of Identity Theft and was still working on getting it fully repaired. My business needed a vehicle and no one wanted More

by bcpinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
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