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Parkway Toyota of Boston

West Roxbury, MA

4.7
1,367 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,367 reviews

February 22, 2011

When I came in the showroom everyone was extremely friendly. When I sat down with Fleix he listened to what I had to say and got to know exactly what I wanted. He only had to show me a couple cars unt More

by mandalay24g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez and Tim ( finance )
February 22, 2011

Douglas was excellent; he was very professional and attentive to detail. He is also great with kids, hosting our little ones while we went through the paperwork. An honest and hardworking man. I would More

by lumberjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Quintana
February 20, 2011

I purchased a 2008 Toyota Avalon over the phone without ever seeing the car as I was ten hours away from the dealership. I put a good deal of faith and trust in Chan Buth and his sales manager -Jason Rahil More

by Avalon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channara Buth, Jason Rahill, Herb Zwicker,Mike Burke
February 19, 2011

The sales man, Patrick is professional, Polite, provide very friendly customer services. Knowledgeable & motivating. My first stop was at Herb Chambers in Brighton. The price was more or less the same More

by s.mersha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
patrick Chahwan
February 10, 2011

Everyone was friendly,understanding of my needs and financial status and thorough. I have recommended to my friends and family that they must go to see these guys when their in the market for a toyota. More

by tcoyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
felix rodriguez, jesse bongarzone, mac macrae
February 10, 2011

What a great salesman I met at your dealership. He is very friendly know the business and take the customer like he owns it. He was very upfront and honest about everything throughout the entire deal. He More

by munish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
February 10, 2011

My first contact was with Chan Buth, he had responded to me immediately after I made an inquiry through the internet. He provided me with a new car option as well as a used car option, with competitive pric More

by deborahsue88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Buth, Andrew Fenno, Murdock McRae
February 09, 2011

They made me believe that i am getting the excellent deal. Emile explained me everything i want to know about the car i am buying. i even got test ride. i like the car, so i made the decision to b More

by satdmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
emile salem, murdock M macrace
February 08, 2011

Patrick Chahwan is an outstanding professional sales manager associate. I first inquired on line to purchase a car. Patrick followed up by phone and e-mail. He answer all my questions and even drove the More

by marianrburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
January 31, 2011

Best buying experience in my LIFE. Jose did a wonderful job describing everything and did a very nice job of following up without being to "pushy". He put my requirements together and ensured me that every More

by smith_wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Freitas
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