Parkway Toyota of Boston

I purchased a 2008 Toyota Avalon over the phone without ever seeing the car as I was ten hours away from the dealership. I put a good deal of faith and trust in Chan Buth and his sales manager -Jason Rahil ever seeing the car as I was ten hours away from the dealership. I put a good deal of faith and trust in Chan Buth and his sales manager -Jason Rahill and what they told me about the car and it's condition. They answered all my questions and sent me a video of the walk around that they did for me. I made the purchase in good faith hoping that I would not be dissapointed when I arrived to pick up the vehicle. Upon arriving I was somewhat surprised by the appearance of the dealership as it was not what I expected and soon answered my question as to why I could not find any pictures of the facility on their web site. By to-day's standards it is an antiquated building that needs to be updated. However there is an old saying - don't judge a book by it's cover. Perhaps the lower overhead helps keep the prices down. When I saw the car I was not at all dissapointed.It proved to be all that they said it was and more. There was one issue that did develop after arriving which in the end was dealt with to my satisfaction.I loaded the vehicle and left the dealership with a big smile on my face knowing that I would have a very happy wife when she set eyes on the car and I was right. It was a pleasure doing business with these folks and I would recommend them to family or friend. More

The sales man, Patrick is professional, Polite, provide very friendly customer services. Knowledgeable & motivating. My first stop was at Herb Chambers in Brighton. The price was more or less the same very friendly customer services. Knowledgeable & motivating. My first stop was at Herb Chambers in Brighton. The price was more or less the same but the sales person gives you conflicting and contradictory information. I did not like when people try to out smart their customer with no consideration for others intelligence. The sales person at Prime, Patrick has worked very hard to make me believe in what he is selling. He earned my trust to do business. The More

Everyone was friendly,understanding of my needs and financial status and thorough. I have recommended to my friends and family that they must go to see these guys when their in the market for a toyota. financial status and thorough. I have recommended to my friends and family that they must go to see these guys when their in the market for a toyota. From the moment I stepped into the dealership I could tell that they were intersted in the customer. More

What a great salesman I met at your dealership. He is very friendly know the business and take the customer like he owns it. He was very upfront and honest about everything throughout the entire deal. He very friendly know the business and take the customer like he owns it. He was very upfront and honest about everything throughout the entire deal. He makes me very well satisfied through out the deal. Salesman like him very hard to find and you are very fortunate to have him.I wish him very best of luck and great success with your company. More

My first contact was with Chan Buth, he had responded to me immediately after I made an inquiry through the internet. He provided me with a new car option as well as a used car option, with competitive pric me immediately after I made an inquiry through the internet. He provided me with a new car option as well as a used car option, with competitive pricing, via email. When I got to the dealership he introduced me to Andrew Fenno who was extremely patient in answering my questions and concerns. I found both gentlemen to be extremely friendly, and both were very responsive to my follow up emails and phone calls. As to price, I paid approximately $5000 under MSRP. All in all a very positive experience. More

They made me believe that i am getting the excellent deal. Emile explained me everything i want to know about the car i am buying. i even got test ride. i like the car, so i made the decision to b deal. Emile explained me everything i want to know about the car i am buying. i even got test ride. i like the car, so i made the decision to buy on that day. Murdock explained me all the extended services they will provide. More

Patrick Chahwan is an outstanding professional sales manager associate. I first inquired on line to purchase a car. Patrick followed up by phone and e-mail. He answer all my questions and even drove the manager associate. I first inquired on line to purchase a car. Patrick followed up by phone and e-mail. He answer all my questions and even drove the car of by choice to my home, so I could take it for a test drive. I have never met a more polite employee. He made me feel like family. He is truly a charismatic person. Toyota is luck to have Patrick Chahwan on staff. He goes that extra mile and gives 100+ in customer service. I hope you give Patrick a bonus for his dedication to your company. I certainly will recommend Patrick Chahwan to anyone who wants to purchase a car. I am truly a satisfied customer. Sincerely, Marian Burns Principal St. Catherine of Genoa School More

Best buying experience in my LIFE. Jose did a wonderful job describing everything and did a very nice job of following up without being to "pushy". He put my requirements together and ensured me that every job describing everything and did a very nice job of following up without being to "pushy". He put my requirements together and ensured me that everything would be setup at the time of delivery and it WAS. More

Very happy with the service that I recieved from Mr. Rodriguez and do business with Prime. Mr. Rodgriguez has excellent customer skills; he answered all my questions with details about the options regar Rodriguez and do business with Prime. Mr. Rodgriguez has excellent customer skills; he answered all my questions with details about the options regarding buying or leasing, and which car fit my needs. Thanks Mr. Rodgriuez Belma Mendez More

Jose was very friendly and knowledgable. He answered all my questions and made me feel valued. His Manager and Business Manager were also great. They upgraded my car model just for being a local resident. my questions and made me feel valued. His Manager and Business Manager were also great. They upgraded my car model just for being a local resident. I would recommend this dealer to anyone looking to buy or lease. More