Parkway Toyota of Boston

I had a great experience at Prime Toyota in West Roxbury. They were very friendly and accommodating. They went the extra mile to earn my business and give me a good deal. Jose was especially great and friend They were very friendly and accommodating. They went the extra mile to earn my business and give me a good deal. Jose was especially great and friendly. He and the rest of the staff really wanted to make sure I was happy are still in contact with me to make sure I was pleased with my experience. Not to mention the car is perfect for me and drives like it is brand new. They made sure the car was in as good condition as possible before selling it to me. I highly recommend Prime. More

I hate car shopping because the sales people are usually not respectful of your time. I have a busy life and need to be very efficient. Prime Toyota was the Best experience buying a car I have had. They not respectful of your time. I have a busy life and need to be very efficient. Prime Toyota was the Best experience buying a car I have had. They were very respectful of my time and the process took no longer than it needed to. I was especially impressed with the finance manager (Mac. He took the time to get to know me and understand my concerns. Ourt salesperson Randy was brand new. We were his first sale. I thought the dealership did a good job on letting him handle the sale by himself, but lent him support in answering our tough questions. They also explained to us that he was new and if that bothered us, I believe they would have changed salespeople. He was supported very closely by the sales maanger. More

jennifer was very helpful, informative and friendly. she recommended the highlander to me after asking what my price range was and what type of car i was looking for. She was very informative in any questio recommended the highlander to me after asking what my price range was and what type of car i was looking for. She was very informative in any questions i had. She was able to offer the lowest price possible for me which i greatly appreciate. I would definitely recommend her to my family and friends. More

We had a great experience at Prime and are referring 2 family members because of this experience. They were great about keeping us up to date on progress and very understanding of our financial situation family members because of this experience. They were great about keeping us up to date on progress and very understanding of our financial situation and needs. Felix was a great sales person.. he listened to what we needed and wasn't pushy at all... as car salesmen can be at times. More

the service they gave was excellent. to sell a lot of attention to security, friendly, social and above all things was a sincere person. he answered all my questions and above all take the time to be sat attention to security, friendly, social and above all things was a sincere person. he answered all my questions and above all take the time to be satisfied by all my concerns with the purchase I made. If a friend tells me or asks me where you can go buy your car we will gladly refer to felix Rodriguez Thanks. More

My husband and I recently purchased a 2011 Toyota Sienna from Prime Toyota. We could not be happier with all aspects of the purchase! We originally got a quote from Boch South for the same vehicle, but they from Prime Toyota. We could not be happier with all aspects of the purchase! We originally got a quote from Boch South for the same vehicle, but they refused to hold the deal for 24 hours and even refused a deposit. We contacted Prime through an email. Within 10 minutes, we had a call from them offering to honor the price Boch had quoted us! They needed to see my trade-in in order to ensure the same offer here. Upon meeting with them (after THEY held the offer for 24 hours), they met the price on the trade and the deal was done! They could not have been kinder to us; from the internet sales manager, used car manager, our saleperson Lillian McDaniel, to the management and finance staff. We will be in the market for a new Prius in the next year or so and we will absolutely return to Prime for the same outstanding service. They're tagline, "No Fine Print, No Gimmicks" is certainly true! More

Prime Toyota and Mr. Salem answered all my questions, aided me in my comparisons, made good recommendations, and helped in every way possible. The car was not immediately available, and I bought at a ti aided me in my comparisons, made good recommendations, and helped in every way possible. The car was not immediately available, and I bought at a time when inventories were getting very low, but Prime managed to locate a car for me in Maine within two days. More

My experience at Prime Toyota went really well. From start to finish Jose was very helpful. He answered all of my questions, and helped me find the best car for me. When I went to pick up my car, Jose w start to finish Jose was very helpful. He answered all of my questions, and helped me find the best car for me. When I went to pick up my car, Jose walked me through all the features once again, and made sure I had everything I needed. I will highly recommend going to Prime Toyota, and seeing Jose Freitas, to all my friends and family. More

At Prime Scion, no haggle "pure' pricing is a myth. You pay list price for the Scion. Then Prime tacks on another $395 profit over and above list price and calls it Document and Administration fees. You pay list price for the Scion. Then Prime tacks on another $395 profit over and above list price and calls it Document and Administration fees. Come on now. Secondly, the dealership is not well organized internally. Sales documents had to be redone because they contained the VIN number of the test car, and the not the car which was ultimately purchased. Also, appointments were not kept. Our salesperson told us that he would have the documents needed for state inspection for us on a Tuesday and would call us. We waited most of the day and found that he had taken Tuesday off. Also, we were informed after the fact that getting the car inspected would have been much easier if we had purchased on a weekday instead of a Saturday. But no one told us that upfront. Finally, on the day of our purchase, we were made to wait for more than an hour in the showroom to see the Finance Manager. This is no way to treat a customer who is about to spend thousands of dollars with you. If we had not given a deposit a week earlier, we would have walked out and gone to another dealer. The appointment with the Finance Manager as it turned out consisted of signing documents for a minute or two and then listening to a long (but low pressure) sales pitch for various warranty extension programs. We were in no mood for that. The people at Prime Toyota, for the most part, are friendly and personable. We were particularly impressed with the female service writer who had the car looked over for us because we had questions about the exhaust tone and brake feel. We have the feeling we'll be much happier dealing with the service side than with the sales side. We shall see. More

After listening to your Toyota dealer, Mr. Jean Preval, After listening to your Toyota dealer, Mr. Jean Preval, we decided to purchase the Prius 2011. His demeanor and expertise convinced us After listening to your Toyota dealer, Mr. Jean Preval, we decided to purchase the Prius 2011. His demeanor and expertise convinced us that we would be buying a serviceable, economical, and attractive vehicle. The car was surprisingly comfortable. The shape of the body would make snow removal easier. The high tail lights would make backing up at night easier than our previous car. I liked the setup of the multi-information and instrument panels with its safety features. Use of the ipod was new. The miles per gallon on the highway and in the city was the added incentive to buy. Mr. Preval pointed out these and many more features which led to our purchase. Mr. Harold Phillips More