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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,365 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,365 reviews

November 18, 2010

Felix was a friedly and knowlegable sales consultant,who gave us a good impression from very beginning. He understood our needs and soon we were on the same page. Felix took his time to explain many of our More

by olin.liang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX R RODRIGUEZ
November 12, 2010

Just purchased used Siena,I was just browsing different cars when Sales person Emil approched a showed me the van, looked atg my trade in and within 15 minutes offered me a deal. Next day with in ten minut More

by shuaib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil/Tony
November 06, 2010

i have owned many cars in my life; but the toyota is absolutely the best car that i ever owned. my first corolla was serviced by prime toyota. they were always very friendly,honest and gave the best ser More

by jeromeofboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
felix rodriquez
October 22, 2010

On behalf of my wife I would like to thank the service department at Prime Toyota for their great service! she brought our 2010 Camry in for its first service and the guys could not have been nicer! This More

by consmythe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager and service writer
October 13, 2010

Hello, I just want to say one thing. If you have Hello, I just want to say one thing. If you have number 6 box for something greater than "Great", I would choose that for my rating. I love the f More

by locnguyen35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channara Buth, Shane Murphy and Tony ? & Mike Burke
October 12, 2010

I have purchased from Prime Toyota before (when it was Claire) and the sales staff now is better than it was from my first purchase. I love the way that my experience was made almost haggle free and that More

by jameschinjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
October 05, 2010

This experience surpassed any expectations I may have had. I had been looking for a car for a while and it was quite exhausting and nerve wracking not to mention annoying. The experience at Prime was dif More

by Daleymjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriquez
September 29, 2010

I had worked with other dealers to buy a car before. I had worked with other dealers to buy a car before. But, only "Felix" provide me satisfactory information about a car and financing options. He i More

by miguly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX R RODRIGUEZ
September 29, 2010

Felix was a pleasure to work with. He is super friendly and helpful. Willing to do whatever he can to make sure his customer is satisfied. My service and experience were both excellent and I would defini More

by denafreedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
September 27, 2010

Friendly and professional. The right information was provided honestly and the prices were reasonable. The sales person was very helpful and make all the effort possible to make me as a customer happy. More

by gbreier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon
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